M Social Auckland

4.5 star property
Luxury hotel with restaurant, near Princes Warf Visitor Information Centre

Choose dates to view prices

M Social Auckland

Photo gallery for M Social Auckland

Harbour Suite View Inclusions Galore | View from room
Breakfast and dinner served, local cuisine

Overview of M Social Auckland

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
196-200 Quay Street, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Water dispenser
Feel at home
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Social Twin View Inclusions Galore

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

Social Twin XL

  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

Social View Twin XL

  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 2 Double Beds

Social King View Inclusions Galore

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Harbour Suite View Inclusions Galore

  • 58 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Social View King

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Social View Twin

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

Social Twin

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Social King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 2 min walk
  • Sky Tower - 10 min walk
  • Princes Wharf - 1 min drive
  • Queen Street Shopping District - 1 min drive
  • University of Auckland - 3 min drive
  • SkyCity Casino - 3 min drive
  • Spark Arena - 3 min drive
  • Auckland City Hospital - 5 min drive
  • Auckland War Memorial Museum - 7 min drive
  • Mt. Eden - 7 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 28 min drive
  • Auckland Britomart Station - 5 min walk
  • Auckland Remuera Station - 6 min drive
  • Auckland Grafton Station - 6 min drive
  • Halsey Street Tram Stop - 9 min walk
  • Jellicoe Street Tram Stop - 11 min walk
  • Gaunt Street Tram Stop - 12 min walk


  • Commercial Bay - 3 min walk
  • Provedor - 2 min walk
  • Dr Rudi's Rooftop Brewing - 2 min walk
  • Andrew Andrew - 2 min walk
  • Ahi - 3 min walk

About this property

M Social Auckland

When you stay at M Social Auckland, you'll be in a great location, within a short 10-minute walk of Auckland Ferry Terminal and Sky Tower. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Beast & Butterflies, which serves local cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. Fellow travellers love the overall property condition. The property is only a short walk to public transportation: Halsey Street Tram Stop is 9 minutes and Jellicoe Street Tram Stop is 11 minutes.


Chinese (Mandarin), English, French, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 12 floors


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Covered on-site valet parking (NZD 45.00 per night)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1130 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike hire


  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • Bike parking
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only


  • Lift
  • Lift door width (centimetres): 110
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 115
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 65
  • Grab bar in shower
  • Shower grab bar height (centimetres): 85

Room amenities

Be entertained

  • 49-inch LCD TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features


Beast & Butterflies – This restaurant specialises in local cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 39 to 39 for adults and NZD 17 to 17 for children
  • Credit card charges are subject to an extra charge of 2 per cent


  • Covered valet parking costs NZD 45.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.


This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

Frequently asked questions

Does M Social Auckland offer free cancellation for a full refund?
Yes, M Social Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at M Social Auckland?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at M Social Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at M Social Auckland?
Yes. Valet parking costs NZD 45.00 per night. Electric car charging is available.
What are the check-in and check-out times at M Social Auckland?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at M Social Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at M Social Auckland and nearby?
M Social Auckland has a 24-hour fitness centre and a garden.
Are there restaurants at or near M Social Auckland?
Yes, Beast & Butterflies offers local cuisine.
What's the area around M Social Auckland like?
M Social Auckland is in Auckland Central Business District, a short 9-minute walk from Halsey Street Tram Stop and 2 minutes' walk from Auckland Ferry Terminal.







Staff & service




Property conditions & facilities




10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anton, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Henedina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Salma, 1-night trip
Verified Hotels.com guest review

6/10 Good

I could not sleep well due to the nosie coming from the air conditioning system
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The Hotel looks great with lovely rooms. Unfortunately my room didnt get serviced between my stay and had no more teabags, etc. Breakfast opening at 7am is too late for corporate people during the week.
Tony, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay, awesome location to viaduct, britomart. Well equipped hotel room.
CI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

B M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff and accommodation. Everyone said good morning, good afternoon, and good evening every time they saw me. The location is excellent, next to the ferry and to a lot of restaurants. I would stay here again for sure.
abdullah, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always love staying at M Social. Friendly, helpful staff, energic atmosphere in the bar/restaurant. The rooms are clean and very comfortable. Harry, the room service robot, was a great hit with my daughter too!
Saul, 1-night family trip
Verified Hotels.com guest review