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M Social Auckland

Photo gallery for M Social Auckland

Harbour Suite View Inclusions Galore | View from room
In-room safe, desk, laptop workspace, blackout curtains
Harbour Suite View Inclusions Galore | View from room
View from room

Overview of M Social Auckland

VIP Access

M Social Auckland

4.5 star property
Luxury hotel with restaurant, near Princes Warf Visitor Information Centre

9.4/10 Exceptional

1,010 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$310
Price available on 11/12/2022
196-200 Quay Street, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 1 min drive
  • Sky Tower - 1 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 28 min drive
  • Auckland Britomart Station - 5 min walk
  • Auckland Remuera Station - 6 min drive
  • Auckland Grafton Station - 6 min drive


  • Monsoon Poon - 2 min walk
  • White + Wong's - 2 min walk
  • Botswana Butchery - 2 min walk
  • Sushi Train - 3 min walk
  • The Shucker Brothers - 3 min walk

About this property

M Social Auckland

Located near a train station, M Social Auckland is a great choice for a stay in Auckland. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff and central location.


Chinese (Mandarin), English, French, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 12 floors


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Covered on-site valet parking (NZD 45.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1130 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop


  • Safe-deposit box at front desk
  • 24-hour fitness centre


  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Grab bar near toilet


  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Russian

Room amenities

Be entertained

  • 49-inch LCD TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • LED light bulbs

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Breakfast costs between NZD 25.00 and NZD 35.00 for adults, and NZD 17 and NZD 17 for children (approximately)
  • Credit card charges are subject to an extra charge of 2 per cent


  • Covered valet parking costs NZD 45.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.


This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

Frequently asked questions

Does M Social Auckland offer free cancellation for a full refund?
Yes, M Social Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at M Social Auckland?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at M Social Auckland on 11 Dec 2022 start from AU$310, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at M Social Auckland?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at M Social Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at M Social Auckland?
Yes. Valet parking costs NZD 45.00 per night.
What are the check-in and check-out times at M Social Auckland?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at M Social Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (9-min walk) is nearby.
What is there to do at M Social Auckland and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near M Social Auckland?
Yes, there's an on-site restaurant. Nearby restaurants include Soul Bar and Bistro (3-min walk), Sebel Auckland Viaduct Harbour (3-min walk) and Industry Zen (3-min walk).
What's the area around M Social Auckland like?
M Social Auckland is in Auckland Central Business District, a short 5-minute walk from Auckland Britomart Station and 2 minutes' walk from Auckland Ferry Terminal. Travellers say that the local area is very central perfect for shopping.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Good spot
Great view from every room, down Auckland harbour and water front. Close to many eating places.
Daryl, 1-night trip
Verified guest review

10/10 Exceptional

Excellent experience & value
Excellent location with very friendly & helpful staff. The room was clean & comfortable with full amenities. Definitely will go back when we're back in Auckland.
2-night trip
Verified guest review

10/10 Exceptional

Paul, 3-night trip
Verified guest review

10/10 Exceptional

Lovely spot to be in quarantine
I chose this hotel once I knew I would be in quarantine for a week. I wanted someplace with a lovely and busy view and that was close enough to be able to order Uber eats when I needed food. The hotel basically left me alone except when I had a delivery but they were willing to keep me in bottled water and coffee/tea. Desk staff were very responsive except dealing with my trash or any other cleaning tasks.
Sarah M, 6-night trip
Verified guest review

10/10 Exceptional

Gareth, 1-night trip
Verified guest review

10/10 Exceptional

John, 1-night trip
Verified guest review

8/10 Very good

Convenient stay for business
Very comfortable and well located hotel for a 4 night stay to attend a conference. Small things that could be improved: no shower cap, some of the tea amenities not replaced, and some of the shower amenities not replaced such as shower gel and tissues. There was also an odd smell intermittently from the room air conditioner and the plumbing could be heard at night, although it may just be the location of my particular room. Nice view onto harbour and although I didn’t have time to explore these, the hotel seems to have good food options and room service.
Jessica, 4-night business trip
Verified guest review

6/10 Good

Was charged for drinks, even when I had a $25 credit. Told staff and they confirmed it, yet still charged me for it.
shayne, 1-night family trip
Verified guest review

10/10 Exceptional

PIARA, 3-night trip
Verified guest review

10/10 Exceptional

Wonderful stay
Very friendly team working hard to make your stay as good as possible. Wonderful location, Beast & Butterflies very good for breakfast & dinner. A special thank you to Georgia on reception who was so helpful and kind, a real credit to the hotel. Will definitely stay again when visiting Auckland.
Pamela, 1-night family trip
Verified guest review