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All properties in Memphis, Tennessee, United States of America

Hyatt Place Memphis Primacy Park

Suburban hotel in White Station with outdoor pool and restaurant

  • Free WiFi in lobby
From
A$202

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  • Pool
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1220 Primacy Pkwy, Memphis, 38119, TN, United States of America
8.2.Very good.
  • Nice hotel in good location. Check in was a breeze and the breakfast good. The rooms were…

    Jan. 1, 2020

  • Great stop to get over our long flight from Australia location was good for us as we did…

    Nov. 30, 2018

See all 682 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 128 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness center

For families

  • Sofa bed
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

What’s around

  • In White Station
  • Lichterman Nature Center - 26 min walk
  • Opera Memphis - 2.6 mi / 4.3 km
  • Baptist Memorial Medical Grp Hsptlsts - 2.8 mi / 4.5 km
  • Baptist Memorial Restorative Care Hospital - 2.9 mi / 4.6 km
  • Baptist Memorial Hospital-Memphis - 3 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, Multiple Beds
  • Standard Room, 1 King Bed
  • Room, 1 King Bed (Specialty)
  • Room, 2 Double Beds (Specialty)
  • Room, 1 King Bed, Accessible, Bathtub

What’s around

Landmarks

  • In White Station
  • Lichterman Nature Center - 26 min walk
  • Opera Memphis - 2.6 mi / 4.3 km
  • Baptist Memorial Medical Grp Hsptlsts - 2.8 mi / 4.5 km
  • Baptist Memorial Restorative Care Hospital - 2.9 mi / 4.6 km
  • Baptist Memorial Hospital-Memphis - 3 mi / 4.9 km
  • University of Memphis - 5.4 mi / 8.6 km
  • Pink Palace Museum - 6.2 mi / 9.9 km
  • Memphis Zoo - 9.2 mi / 14.8 km
  • Theatre Memphis - 3.2 mi / 5.1 km
  • Dixon Gallery and Gardens - 3.3 mi / 5.3 km

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 23 min drive
  • Free area shuttle
map
See on map
1220 Primacy Pkwy, Memphis, 38119, TN, United States of America

At a glance

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 1 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 109

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built – 1996
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hyatt Place Memphis Primacy Park Hotel
  • Hyatt Memphis Primacy Park
  • Hyatt Place Memphis Primacy Park Hotel
  • Hyatt Place Memphis Primacy Park Memphis
  • Hyatt Place Memphis Primacy Park Hotel Memphis
  • Hyatt Place Primacy Park Hotel
  • Hyatt Place Memphis Primacy Park
  • Hyatt Place Primacy Park
  • Hyatt Place Memphis Primacy Parkway Hotel Memphis
  • Hyatt Memphis Primacy Parkway
  • Hyatt Place Primacy Park
  • Hyatt Place Memphis Primacy Parkway Hotel Memphis
  • Hyatt Memphis Primacy Parkway

Optional extras

Self parking costs USD 1 per day

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

WiFi is available in guestrooms for USD 1 per stay (rates may vary)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Pool access available from 10 AM to 8 PM.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Place Memphis Primacy Park does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 1 per day.
  • Yes, there's an outdoor pool. Guests have pool access from 10 AM to 8 PM.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Another Broken Egg Cafe (4-min walk), PYRO'S Fire Fresh Pizza (6-min walk), and Seasons 52 (7-min walk).
  • Hyatt Place Memphis Primacy Park has an outdoor pool and a 24-hour fitness center.
8.2.Very good.
  • 6.0.Good

    Passing through.

    HyattPlace used to have a good breakfast. First day, breakfast was late, and the microwaved 'hot' item was too hot on the outside and cold on the inside. second day, the things had been reheated so many times the were inedible. Fruit was several days past good to eat. Only one elevator working, with broken equipmemt exposed.

    Robert, 4 night business trip, Jul. 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Pool closed. Dirty towels. Broken toilet.

    The pool was closed. I told them it was the reason we stayed there. I was informed they don’t have to update hotels.com The only towels in our room were the dirty ones left hanging on the back of the door. Our second room the toilet did not flush and it took them an hour and a half to get a working room. This should have been a 79.00 a night stay not a 200.00.

    1 night family trip, Jul. 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    We ran into an issue with ants crawling in both of the beds in the room. After informing the staff of the issue, yhh he eyes offered to spray the room.

    Jada, 4 night family trip, Jul. 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family Friendly

    Nice, quiet hotel. Staff was very friendly and helpful. We are a family of 6, with 4 kids 10 and under. They enjoyed their stay as well. Room had 2 beds and a sectional sofa with a foldout bed. Very nice room. Will stay here again.

    Mac, 1 night family trip, Jul. 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice room, that’s about it.

    The rooms were nice and clean. Needed a little updating. They were installing some new systems and renovating, so there was a little to be desired in the way of atmosphere. The pool was closed, the coffee shop was closed, the cafe was closed…it looked bare and sad. Like there was literally nothing on the shelves. I understand the caution goes COVID, but it’s time to open back up folks.

    Heath, 1 night family trip, Jul. 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    At check in the hotel had an internet outage and I had to wait over 3 hours to check in. The biggest problem were the front desk staff did not inform anyone that walked up that the hotel was having problem with the check in. Once we check in no one offered an apology the Manager once she arrived she got control of the issue even when while talking to support was very professional.

    John, 2 night family trip, Jul. 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Read me!

    First I've stayed at Hyatt for years and never a bad experience. But this time my room had hair on the floor, the carpet was stained, toilet was disgusting (thank God i bring my own cleaning supplies), and the bed was very uncomfortable (me and my boyfriend kept rolling to the middle). But the new property manager Paige made sure that i was going to have a good stay. She switched my room which she had it checked personally to make sure it was cleaned! She even made arrangements for my handicap son to be able to take a shower! My bed was still uncomfortable, but the overall stay was good... not great

    christy, 2 night family trip, Jul. 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Air condition had issues. It kept turning off. room became really hot before it came back on. The night shift front desk person didn’t help at all. Other than telling me manager and maintenance crew will arrive at 8 or

    Shavan, 1 night family trip, Jul. 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I had to call the hotel from the lobby to get someone to the front desk. It was an adequate experience, but it felt like they were a little annoyed that we were there.

    1 night family trip, Jun. 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good Family Stay

    Great stay for families. Clean, modern, and spacious. We were disappointed that the pool was closed though.

    Clinton, 1 night family trip, Jun. 27, 2021

    Verified Hotels.com guest review

See all 682 reviews