All properties in Istanbul, Istanbul, Turkey

Sheraton Istanbul City Center

Luxury hotel with spa, near Taksim Square

  • Free WiFi

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
Indoor Pool. Image 1 of 126.
1 / 126Indoor Pool
Haci Ahmet Mah, Istanbul, 34440, Istanbul, Turkey
  • Booked through Expedia to stay for three nights. My second time here, last stay was in…

    Jul. 25, 2021

  • Very nice hotel, staff very helpful

    Nov. 20, 2021

See all 146 reviews

Official standards

This property advises that it adheres to Safe Tourism Certification Program (Turkey), Commitment to Clean (Marriott), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location


The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 254 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • 1 indoor pool
    • Breakfast available

    For families

    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Free toiletries

    What’s around

    • In Taksim
    • Taksim Square - 15 min walk
    • Galata Tower - 24 min walk
    • Suleymaniye Mosque - 45 min walk
    • Grand Bazaar - 2.4 mi / 3.9 km
    • Basilica Cistern - 2.7 mi / 4.4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Deluxe Room, 1 King Bed, Non Smoking
    • Room, 1 King Bed, Non Smoking
    • Junior Suite, 1 Double Bed, Non Smoking
    • Room, 2 Single Beds, Non Smoking
    • Executive Suite, 1 Double Bed, Non Smoking
    • Executive Room, 1 King Bed, Non Smoking
    • Twin Room, Executive Room, 1 Double Bed, Non Smoking

    What’s around


    • In Taksim
    • Taksim Square - 15 min walk
    • Galata Tower - 24 min walk
    • Suleymaniye Mosque - 45 min walk
    • Grand Bazaar - 2.4 mi / 3.9 km
    • Basilica Cistern - 2.7 mi / 4.4 km
    • Hagia Sophia - 2.8 mi / 4.5 km
    • Topkapi Palace - 2.9 mi / 4.7 km
    • Blue Mosque - 2.9 mi / 4.7 km
    • Bosphorus Bridge - 5.2 mi / 8.4 km

    Getting around

    • Istanbul (IST) - 31 min drive
    • Sabiha Gokcen International Airport (SAW) - 63 min drive
    • YeniKapi Station - 5 min drive
    • Istanbul Yenikapi Station - 6 min drive
    • Istanbul Kocamustafapasa Station - 7 min drive
    • Taksim Station - 19 min walk
    • Tunel Square Station - 21 min walk
    • Taşkışla Cable Car Station - 22 min walk
    Profile: Taksim

    Profile: Taksim

    Taksim Square is in the district of Beyoglu, on Istanbul’s European side. Restaurants, bars, and luxury hotels surround this bustling tourist and transport hub. At the square, you can board the old-style red tram to roll along the pedestrianized shopping avenue of Istiklal Caddesi—Independence Avenue.

    The Atatürk Cultural Center, known as AKM, is an iconic Istanbul landmark. The complex holds two concert halls where you can enjoy top-class performances put on by the national theater, opera, and ballet companies. Next to Taksim Square is Taksim Gezi Park, a picturesque urban green space with a children’s playground and dolphin fountain.

    See on map
    Haci Ahmet Mah, Istanbul, 34440, Istanbul, Turkey

    At a glance

    Hotel size

    • This hotel has 254 rooms
    • This hotel is arranged over 8 floors


    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18


    • Pets allowed (dogs and cats only)*
    • 2 per room (up to 15 lbs)


    • Free WiFi in public areas
    • Free WiFi in rooms


    • Covered onsite self parking (EUR 5 per day)
    • Covered onsite valet parking (EUR 9 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Number of indoor pools - 1
    • 24-hour fitness facilities
    • Outdoor tennis courts - 1
    • Full-service spa
    • Spa treatment room(s)
    • Tennis lessons on site
    • Fitness facilities
    • Tennis on site
    • Sauna

    Working away

    • 24-hour business centre
    • Business centre
    • Number of meeting rooms - 7
    • Conference centre
    • Computer station


    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter


    • Lift
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Terrace
    • Fireplace in lobby
    • Television in common areas


    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Assistive listening devices in meeting rooms
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Wheelchairs available on site
    • Closed captioned TV
    • Lowered electrical outlets in bathroom
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Bathroom emergency pull cord
    • Transfer shower
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • English
    • Turkish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Espresso maker
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Premium bedding

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • LED TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water


    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features


    Shine Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

    The spa is open daily.


    Nev'i Lokma - Overlooking the garden, this restaurant serves breakfast only.

    The Legends Bar - This bar serves lunch and dinner. Open daily.

    Istanbul Baking Company - Onsite coffee shop. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)
    • Laundry facilities are available for an extra charge of EUR 25 per day

    Children & extra bedsPay at property

    • Rollaway beds are available for EUR 20.0 per day

    PetsPay at property

    • Pet deposit: EUR 100 per stay
    • Pets are allowed for an extra charge of EUR 100 per pet, per stay
    • Service animals exempt from fees

    ParkingPay at property

    • Covered self parking costs EUR 5 per day
    • Covered valet parking costs EUR 9 per day
    • Parking height restrictions apply

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 7:00 AM to 10:00 PM
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and Commitment to Clean (Marriott).

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).


    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property uses eco-friendly cleaning products.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

    Also known as

    • Sheraton Istanbul City Center Hotel
    • Sheraton Istanbul City Center Istanbul
    • Sheraton Istanbul City Center Hotel Istanbul

    *See fees & policies for additional details or extra charges


    • Yes, Sheraton Istanbul City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 5 per day. Valet parking costs EUR 9 per day. Parking spots may be limited.
    • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 15 lbs per pet. There's a charge of EUR 100 per pet, per stay, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, Nev'i Lokma offers garden views. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Ozzie's Kokoreç (5-min walk), Ciğerden Cengiz Usta (9-min walk), and Dürümzade (9-min walk).
    • Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Istanbul City Center also has a 24-hour fitness center and a sauna, as well as a garden.
    • 8.0.Very good

      Good stay Hotel a little out of the way from the main city - had to walk up some steep hills The executive lounge does not serve spirits only wine and beer which was disappointing Also during the day you can only have juice water or tea

      Marvin E, 4 night trip, Oct. 27, 2021

      Verified guest review

    • 2.0.Poor

      Avoid if u can

      The manager is an a cheap idiot

      Atta, 3 night trip, Oct. 24, 2021

      Verified guest review

    • 2.0.Poor

      Worst Sheraton Hotel

      There is no service at this Hotel. TV took 4days to fix, getting help with Taxi is non-existant. Food is not good. They do not follow up and give information, you as a guest needs to remind the staff about every little thing. Ex. We needed to get help to get a taxi, they said they would help. After 15min of waiting we asked again how it waa going. They responded: "its better if you go out and try to grab a taxi on the street."

      Hamid, 7 night trip with friends, Oct. 15, 2021

      Verified guest review

    • 10.0.Exceptional

      It was nice comfortable place which i have to re-book more than two times with kindly stuff

      Faisal, 1 night business trip, Jul. 26, 2021

      Verified guest review

    • 8.0.Very good

      The staff was very friendly and helpful, the beds are super comfortable and the rooms are clean. It is also very close to taksim square so the location is almost close to everything.

      5 night family trip, Jul. 9, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent hotel. Strongly recommend to travellers

      Tahir, 3 night family trip, Jun. 29, 2021

      Verified guest review

    • 2.0.Poor

      The hotel itself is good, close to taksîm Sq and also Canada visa center; however, I had a bad experience at check-in time. I was looking f

      1 night trip, Jun. 27, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff are very professional and they make you comfortable

      3 night trip, Jun. 26, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The hotel staff were great and so were the restaurant staff. What ever we asked for was provided. I am not going to give excellent rating for the house service because it was a hit or miss. Bathroom floor was not mopped everyday. Bath robes were removed from the room and never replaced, same for the slippers. Coffee cups were provided one day and not on another, but one call to the front desk and they were immediately sent in. The hotel is secure and very pleasant. The restaurant staff are superb and very friendly.

      15 night family trip, May 30, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Everyone was nice

      4 night business trip, May 22, 2021

      Verified Expedia guest review

    See all 146 reviews