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Mercure Sydney Rouse Hill

Photo gallery for Mercure Sydney Rouse Hill

Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing
Deluxe Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Overview of Mercure Sydney Rouse Hill

UNESCO Sustainable Travel Pledge

Mercure Sydney Rouse Hill

4.0 star property
4-star hotel in Rouse Hill with outdoor pool and restaurant

8.8/10 Fabulous

261 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$205
Price available on 5/3/2023
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155

Room options

About this area

What's nearby

  • In Rouse Hill

Getting around

  • Sydney Airport (SYD) - 60 min drive
  • Schofields Station - 6 min drive
  • Sydney Schofields Station - 6 min drive
  • Sydney Riverstone Station - 7 min drive
  • Tallawong Station - 28 min walk


  • Royal Oak Inn, Rouse Hill - 3 min walk
  • The Fiddler - 4 min walk
  • Griddle - 9 min walk
  • Lusso Italian Restaurant - 9 min walk
  • Grand Lotus Chinese Restaurant - 9 min walk

About this property

Mercure Sydney Rouse Hill

Enjoy your visit to Sydney with a stay at Mercure Sydney Rouse Hill. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Fellow travellers say good things about the helpful staff and breakfast.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms


  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Playground

Working away

  • 3 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage


  • ATM/banking
  • Fitness centre
  • An outdoor pool


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet


  • English

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 29 for adults and AUD 29 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.3 per cent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


<p>Only registered guests are allowed in the guestrooms.</p> <p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This hotel accepts only chip and PIN credit cards for on-site payments.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Frequently asked questions

Does Mercure Sydney Rouse Hill offer free cancellation for a full refund?
Yes, Mercure Sydney Rouse Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Sydney Rouse Hill?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Mercure Sydney Rouse Hill on 5 Mar 2023 start from AU$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Sydney Rouse Hill?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Sydney Rouse Hill?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Sydney Rouse Hill?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Sydney Rouse Hill?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Sydney Rouse Hill?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Mercure Sydney Rouse Hill and nearby?
Mercure Sydney Rouse Hill has an outdoor pool and a fitness centre.
Are there restaurants at or near Mercure Sydney Rouse Hill?
Yes, there's an on-site restaurant. Nearby restaurants include Royal Oak Inn, Rouse Hill (3-min walk), The Fiddler (4-min walk) and Griddle (9-min walk).
What's the area around Mercure Sydney Rouse Hill like?
Mercure Sydney Rouse Hill is a short 10-minute walk from Rouse Hill Village Centre and 12 minutes' walk from Rouse Hill Regional Park. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




4/10 Fair

No complimentary bottled water, need to buy for $4 per. Liquid soap has run out, toilet paper is half only when we got in.
Jess, 1-night trip
Verified guest review

10/10 Exceptional

Loved our 2 night stay here. We booked a standard room and it was honestly stunning. Great location for us as near family while visiting. Clean, modern and super comfy bed. We would stay again.
Verified Expedia guest review

4/10 Fair

Riyal, 3-night trip
Verified Expedia guest review

10/10 Exceptional

just brilliant I loved it staff where excellent
Matt, 1-night trip
Verified Wotif guest review

8/10 Very good

Anne, 1-night trip
Verified Wotif guest review

10/10 Exceptional

John, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Craig, 1-night business trip
Verified Wotif guest review

8/10 Very good

Tracy, 1-night trip
Verified Wotif guest review

8/10 Very good

Stayed on ground floor facing road but the double glazing was good , not too much noise. Room small but nice and very clean, modern bathroom and nicely styled. Mini bar, hair dryer , tv all the things u would expect were there . Would stay again.
Tasha, 1-night romance trip
Verified Wotif guest review

6/10 Good

Bhupen, 1-night family trip
Verified Expedia guest review