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All properties in Cartagena, Bolivar, Colombia

Casa La Merced by Mustique

3.5-star hotel with outdoor pool, near Teatro Heredia

  • Free cooked-to-order breakfast and free WiFi

Property renovations and closures

  • This property is closed from March 29 2020 to January 7 2021 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Pool
  • Living Area
  • Pool
Pool. Image 1 of 37.
1 / 37Pool
10.0.Exceptional.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Terrace

What’s around

  • In Cartagena Walled City
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 13 min walk
  • San Felipe de Barajas Castle - 26 min walk
  • Teatro Heredia - 1 min walk
  • San Pedro Claver Church and Convent - 6 min walk
This property is closed from March 29 2020 to January 7 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room
  • Deluxe Room
  • Junior Room
  • Suite
  • Twin Room

Location

  • In Cartagena Walled City
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 13 min walk

What’s around

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 13 min walk
  • San Felipe de Barajas Castle - 26 min walk
  • Teatro Heredia - 1 min walk
  • San Pedro Claver Church and Convent - 6 min walk
  • House of Gabriel Garcia Marquez - 6 min walk
  • Las Bovedas - 10 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 21 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 9 rooms

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Room service (during limited hours)

Things to do

  • Outdoor pool

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service

Facilities

  • Lift
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Casa La Merced by Mustique Hotel
  • Casa La Merced by Mustique Cartagena
  • Casa La Merced by Mustique Hotel Cartagena

Optional extras

Airport shuttle service is offered for an extra charge of COP 110000 per vehicle (roundtrip)

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Casa La Merced by Mustique does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 29 2020 to January 7 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Casa La Merced by Mustique.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon.
  • Yes. Nearby restaurants include San Alberto (3-min walk), Porton de San Sebastian (3-min walk), and Vera (3-min walk).
  • Yes, an airport shuttle is available. The charge is COP 110000 per vehicle roundtrip.
  • No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
  • Casa La Merced by Mustique has an outdoor pool.
10.0.Exceptional.
  • 10.0.Exceptional

    Un hotel mágico y discreto!

    El hotel me gusto mucho, lo stilo y el design son muy lindos, simples y sofisticados a la vez. El personal del hotel es muy gentil y atento. Yo voy a recomendarlo a mis amigos.

    Giovanna, 2 night romance trip, Jan. 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    8 night trip, Mar. 2, 2020

    Verified Expedia guest review

See all 2 reviews