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Sands Regency Casino Hotel, Reno

3 stars
345 N Arlington AveRenoNV89501United States of America, (02) 8228 1927
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Good3.1 / 5
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning
3096See all 3,096 Hotels.com reviews
From 1,135 reviewsTripAdvisor Traveller Rating

Sands Regency Casino Hotel, Reno

Hotel Info: (02) 8228 1927

from A$44
  • zzz
  • Room
  • Standard Room, 1 King Bed, Smoking
  • zzz
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • SGR

At a glance

Key facts

Hotel size

  • This hotel has 833 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • Up to 50 lb

Internet

  • WiFi in public areas *

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free extended parking

  • Free RV/bus/truck parking

Also known as

  • Regency Casino
  • The Sands Regency Hotel Reno
  • Regency Hotel Sands
  • Regency Casino Hotel
  • Sands Regency
  • Sands Regency Casino
  • Sands Regency Casino Hotel
  • Sands Regency Casino Hotel Reno
  • Sands Regency Casino Reno
  • Sands Regency Hotel
  • Regency Hotel Reno

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: USD 3 per accommodation, per night

Pet deposit: USD 75.00 per stay

  • Resort fee: USD 10.20 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Health club access
  • Fitness center access
  • Airport shuttle
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Self parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Refrigerators are available for USD 10 per night

Rollaway beds are available for USD 10.00 per night

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 20 per pet, per night

WiFi is available in public areas for an extra charge

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Health club
  • Spa treatment room(s)
  • Spa tub
  • Bicycle rentals on site
  • Volleyball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Skydiving nearby
  • Casino
  • Steam room
  • Sauna
Working away
  • Conference space
  • Meeting rooms 10
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping

Special features

Dining

Copa Bar and Grill - This restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Skydiving nearby

Sands Regency Casino Hotel, Reno’s small print

Also known as

  • Regency Casino
  • The Sands Regency Hotel Reno
  • Regency Hotel Sands
  • Regency Casino Hotel
  • Sands Regency
  • Sands Regency Casino
  • Sands Regency Casino Hotel
  • Sands Regency Casino Hotel Reno
  • Sands Regency Casino Reno
  • Sands Regency Hotel
  • Regency Hotel Reno

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: USD 3 per accommodation, per night

Pet deposit: USD 75.00 per stay

  • Resort fee: USD 10.20 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Health club access
  • Fitness center access
  • Airport shuttle
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Self parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Refrigerators are available for USD 10 per night

Rollaway beds are available for USD 10.00 per night

Breakfast costs between USD 6 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 20 per pet, per night

WiFi is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 3096 reviews

Sands Regency Casino Hotel, Reno
Fair2.0 / 5
Dont do it to yourself.
Couldnt get any sleep, aircon sounded like a B52 Bomber, it was a nightmare, never again.
1 night family trip
Sands Regency Casino Hotel, Reno
Good3.0 / 5
Was good value for money. Good rewards program.
1 night romance trip
Sands Regency Casino Hotel, Reno
Good3.0 / 5
Disappointed
No cold water in ensuite - only hot, and you had to be careful not to burn yourself. Also disappointed that there was no coffee/tea maker in room. It was just a large no frills room, guess they only cater for the gamblers downstairs.
1 night romance trip
Sands Regency Casino Hotel, Reno
Poor1.0 / 5
Do not stay here
Worst hotel I have ever stayed at. Checked into room to find condoms and Vaseline in the night stand. Woke up with red rash on my body. Do not stay here. Plus had to pay a $13 resort fee per day upon check-in.
2 night family trip
Sands Regency Casino Hotel, Reno
Poor1.0 / 5
RUN in the other direction
Came into town to perform at the 1st Annual Reno Aloha Festival. As soon as we walked in, our eyes started watering from how thick the cigarette smoke was. The ventilation system was either lacking or non existent. Check in took over 25 min and we had to listen to the guy next to us tell the clerk his reservation and confirmation #, but he didn't call in time (?) so they gave the room away. Our room hadn't been given away and it was past 11 PM; we didn't call anyone. Forget the fact that he and his group were back packing it through California. I felt so bad. The number of people walking around with NO SHOES, what? Did we miss something? The carpet was gross, the trash cans in front of the elevators were over flowing, cigarette butts all over floor. The elevator smelled terrible, we had to cover our noses. The ice machine was dying and dripping. The carpet was just as bad in our room; we didn't even want to take our shoes off. Two of our pillows didn't have pillowcases; the "comforters" were so thin, and the sheets were rough. The air temp was uncontrollable; either too hot or too cold. THE TOILET RIM CAME OFF. The lighting was dim (we didn't realize this until the next morning). We called for an iron and an ironing board (the room didn't come with, we got one 3 hours later & no hangers). We didn't even stay the next night even though we'd paid already. My friend and her kids had sore throats for days from the smoke. Lesson learned: never wait last minute to book in Reno.
2 night family trip

See all reviews

Sands Regency Casino Hotel, Reno

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