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Best Western The Cromwell, London

4 stars
110 Cromwell RdKensington, LondonEnglandSW7 4ESUnited Kingdom, (02) 8228 1927
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Good3.7 / 5
Location
Great location
Wellness
Great wellness & sports facilities
Value
Fairly good value for money
Comfort
More comfort would be nice
504See all 504 Hotels.com reviews
From 1,170 reviewsTripAdvisor Traveller Rating

Best Western The Cromwell, London

Hotel Info: (02) 8228 1927

from A$152
  • Standard Double Room
  • Standard Double Room
  • Non-Smoking
  • Standard Single Room
  • Non-Smoking
  • Non-Smoking
  • Non-Smoking
  • Double Room
  • Comfort Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking
  • Standard Twin Room, 2 Single Beds
  • Twin Room
  • Standard Double Room
  • Non-Smoking
  • Executive Room, 1 Double Bed
  • Standard Double Room
  • Double Room, Garden View
  • Standard Room, 1 Double Bed, Balcony, Garden View
  • Comfort Room, 1 Single Bed, Non Smoking
  • Non-Smoking
  • Comfort Room, 1 Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Best Western Cromwell
  • Best Western Cromwell House
  • Best Western Cromwell House London
  • Best Western Cromwell London
  • Cromwell Best Western
  • Best Western The Cromwell Hotel London
  • BEST WESTERN The Cromwell London, England

Optional extras

Breakfast is offered for an extra charge of GBP 9.95 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Television in common areas
Accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western The Cromwell, London’s small print

Also known as

  • Best Western Cromwell
  • Best Western Cromwell House
  • Best Western Cromwell House London
  • Best Western Cromwell London
  • Cromwell Best Western
  • Best Western The Cromwell Hotel London
  • BEST WESTERN The Cromwell London, England

Optional extras

Breakfast is offered for an extra charge of GBP 9.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 504 reviews

Best Western The Cromwell, London
Good3.0 / 5
Mid November 2016
It was quite a good location. The room was small however adequate. Was quirky as one entered and then two steps to the bathroom and two steps to the bedroom. There was limited space for a suitcase - however desk and side tables provided. Open wardrobe could have been better designed as the hanging space did not allow for clothing of length (ie Shirts basically if and been placed at 90 degrees would have worked better). Good lighting, whole room, desk and bed both sides, this was needed as the room felt like it was underground. Tiny window with very heavy dark brown drapes and huge dark brown bedhead. The steps were very high and not much depth (only two). Manchester stored above the loo and as not of significant height had to find innovative ways to retrieve. There are two shower controls one for the water mixing and one for the pressure and had difficulty opening the shower door with wet soapy hands. Didn't use the breakfast or room service, did participate in happy hour, wine and beer that were included in happy hour were generally half price. Short walk to Gloucester Road Station, be warned there are no lifts to the platforms (Circle District and Piccadilly lines) the lift goes part to Piccadilly line and then about 30 steps to platform. Weird. Bus 74 goes past and to Earls Court Station (lift to Piccadilly line, ramp from street level to lift). Laundrette about 5 mins walk
3 night trip
Best Western The Cromwell, London
Good3.0 / 5
Micro Beds
It was a good hotel except for the size of the bed. They are not even a double bed, so if you or your partner are slightly on the larger size, the bed is really much too small. I had to put a pillow on the floor in case I fell out of bed. The heated towel rail in the bathroom was great.
6 night romance trip
Best Western The Cromwell, London
Good3.0 / 5
Bedroom was very small.
3 night romance trip
Best Western The Cromwell, London
Good3.0 / 5
in bad shape
too many things did not work and the room was not as promised, too small to turn around in. We thought the first room was small until we saw this one,
2 night family trip
Best Western The Cromwell, London
Good3.0 / 5
rooms disapointing
We were impressed by the service from the staff, but not by the many things not working, such as the wifi , it did connect, but refused to work if I did not sit next to the front desk, the room connector was broken too. We were promised the same room or another at the same size when we left for 2 days and came back, but this was even smaller, the smallest we ever have had in any hotel, when I complained about this, in both cases, I was meet by " All our rooms are this size", but they were not.The second one had a very small bathroom, the toilet that close to the hand basin as to be a precarious situation.
3 night trip

See all reviews

Best Western The Cromwell, London

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