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Best Western The Cromwell, London

3 starsThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
110 Cromwell RdKensington, LondonEnglandSW7 4ESUnited Kingdom, (02) 8228 1927
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Value for money
Fairly good value for money
Comfort
More comfort would be nice
550See all 550 Hotels.com reviews
From 1,253 reviewsTripAdvisor Traveller Rating

Best Western The Cromwell, London

Hotel Info: (02) 8228 1927

from A$124
  • Superior Room, 1 Double Bed, Non Smoking
  • Standard Double Room
  • Standard Double Room
  • Non-Smoking
  • Standard Single Room
  • Non-Smoking
  • Non-Smoking
  • Non-Smoking
  • Double Room
  • Comfort Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking
  • Standard Twin Room, 2 Single Beds
  • Twin Room
  • Standard Double Room
  • Non-Smoking
  • Executive Room, 1 Double Bed
  • Standard Double Room
  • Double Room, Garden View
  • Standard Room, 1 Double Bed, Balcony, Garden View
  • Comfort Room, 1 Single Bed, Non Smoking
  • Non-Smoking
  • Comfort Room, 1 Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Best Western Cromwell
  • Best Western Cromwell House
  • Best Western Cromwell House London
  • Best Western Cromwell London
  • Cromwell Best Western
  • Best Western The Cromwell Hotel London
  • BEST WESTERN The Cromwell London, England

Optional extras

Buffet breakfast is offered for an extra charge of GBP 12.50 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Television in common areas
Accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western The Cromwell, London’s small print

Also known as

  • Best Western Cromwell
  • Best Western Cromwell House
  • Best Western Cromwell House London
  • Best Western Cromwell London
  • Cromwell Best Western
  • Best Western The Cromwell Hotel London
  • BEST WESTERN The Cromwell London, England

Optional extras

Buffet breakfast is offered for an extra charge of GBP 12.50 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western The Cromwell, London

Landmarks

  • In Kensington
  • Natural History Museum (0.4 mi / 0.6 km)
  • Royal Albert Hall (0.7 mi / 1.1 km)
  • Imperial College London (0.7 mi / 1.1 km)
  • Kensington Palace (0.8 mi / 1.2 km)
  • Harrods (1 mi / 1.6 km)

Getting around

  • Gloucester Road Underground Station 2-min walk
  • Earl's Court Underground Station 10-min walk
  • South Kensington Underground Station 11-min walk
  • Onsite parking not available
  • London (LHR-Heathrow) 21-min drive
  • London (LCY-London City) 34-min drive
  • London (LTN-Luton) 57-min drive
  • London (LGW-Gatwick) 58-min drive
  • London West Brompton Station 17-min walk
  • London Kensington Olympia Station 27-min walk
  • London Imperial Wharf Station 9-min drive

Recent reviews

Good 3.6 /5 from 550 reviews

Best Western The Cromwell, London
Good3.0 / 5
Mid November 2016
It was quite a good location. The room was small however adequate. Was quirky as one entered and then two steps to the bathroom and two steps to the bedroom. There was limited space for a suitcase - however desk and side tables provided. Open wardrobe could have been better designed as the hanging space did not allow for clothing of length (ie Shirts basically if and been placed at 90 degrees would have worked better). Good lighting, whole room, desk and bed both sides, this was needed as the room felt like it was underground. Tiny window with very heavy dark brown drapes and huge dark brown bedhead. The steps were very high and not much depth (only two). Manchester stored above the loo and as not of significant height had to find innovative ways to retrieve. There are two shower controls one for the water mixing and one for the pressure and had difficulty opening the shower door with wet soapy hands. Didn't use the breakfast or room service, did participate in happy hour, wine and beer that were included in happy hour were generally half price. Short walk to Gloucester Road Station, be warned there are no lifts to the platforms (Circle District and Piccadilly lines) the lift goes part to Piccadilly line and then about 30 steps to platform. Weird. Bus 74 goes past and to Earls Court Station (lift to Piccadilly line, ramp from street level to lift). Laundrette about 5 mins walk
3 night trip
Best Western The Cromwell, London
Good3.0 / 5
Micro Beds
It was a good hotel except for the size of the bed. They are not even a double bed, so if you or your partner are slightly on the larger size, the bed is really much too small. I had to put a pillow on the floor in case I fell out of bed. The heated towel rail in the bathroom was great.
6 night romance trip
Best Western The Cromwell, London
Good3.0 / 5
Bedroom was very small.
3 night romance trip
Best Western The Cromwell, London
Outstanding5.0 / 5
Great location and reasonable rate
The location was perfect, 2 min walk to the tube. The rooms are a little small but not enough to affect rating. The price was also reasonable.
6 night business trip
Best Western The Cromwell, London
Fair2.0 / 5
Cromwell would be proud...nothing comfortable.
The air conditioning and heat, when turned on, make a sound similar to a fire alarm. When told this, the staff said they knew, the system is old in an old place. Finally got them to offer me a different room but I was reluctant to move after I remembered how hard it was to get around, the place is really small and cramped. I stayed put since we were suffering 10hr jet lag and we managed to get cold or overly heated while trying to sleep. I'm amazed that a company as large as Best Westerns can't put in a heating/cooling system that doesn't make such a terrible, whining sound. The staff wasn't really rude about anything but they did seem not to really care one way or the other. They said they would tell management about the noise from the room heating/cooling but I'm sure that the noise will go on. The bathroom was nice but they could have made the room a little bigger instead of an overly fancy shower. Rooms are smaller in such large cities like London but a company like Best Westerns can do much better than what we encountered at the Cromwell. To make a cup of tea, I had to put the pot on the floor since the plug wouldn't reach the plug when it was sitting on its shelf.
2 night romance trip

See all reviews

Best Western The Cromwell, London

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