Comfort Suites Outlet Center

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Outdoor pool
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Overview of Comfort Suites Outlet Center

Comfort Suites Outlet Center

2.5 star property
Mountain hotel with 24-hour fitness, near Asheville Outlets

8.4/10 Very good

985 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
890 Brevard Road, Asheville, NC, 28806
Main amenities
  • Housekeeping (on request)
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In West Asheville
  • Asheville Outlets - 5 min walk
  • North Carolina Arboretum - 4 min drive
  • Bent Creek Experimental Forest - 4 min drive
  • New Belgium Brewing Company - 8 min drive
  • Biltmore Park Town Square - 8 min drive
  • Asheville Treetops Adventure Park - 9 min drive
  • Grove Arcade - 10 min drive
  • Harrah's Cherokee Center - Asheville - 9 min drive
  • Diana Wortham Theatre - 10 min drive
  • Asheville Art Museum - 10 min drive

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

About this property

Comfort Suites Outlet Center

At Comfort Suites Outlet Center, you'll be within a 10-minute drive of Asheville Outlets and Biltmore Park Town Square. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. A seasonal outdoor pool and a snack bar/deli are offered, and in-room conveniences at this Art Deco hotel include sofa beds and refrigerators. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 110 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 6:30 AM–9:30 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Grocery/convenience store
  • Pool gate

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water tubing nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (2500 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Hotel was in a great location with great shopping outlet mall. The hotel has only 1 elevator and the cleaning staff uses it so it was extremely slow.
Teresa, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Shirley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had reserved the king suite but I really wanted the king jetted tub...I was able to switch with no problem..the room was great...breakfast was good as well.
Leon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel to stay at with family!
We enjoyed staying at this hotel! Check in was very quick and easy, the lady working was very friendly. The room was very spacious for our family. The beds were comfortable and clean. The bathroom was decent as well, although a little tight, but the huge room makes up for it. The breakfast options were vast and there was a little something for everyone. The waffle maker was a hit with our kids. The pool was a bonus. If anything I could give negative feedback on is the fact that in a huge 5 story busy hotel, THERE WAS ONLY ONE ELEVATOR?! We didnt mind using the stairs most of the time but the times we needed to use the elevator, we had to wait atleast anywhere from 3-5+ minutes.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Short stay
Easy location to find, has a restaurant within walking distance which was convenient. Stayed for one night after a wedding. Things looked clean. Nice selection at breakfast.
Lauren, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Overall everything was great
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good service,clean room, good breakfast. Convenient location
Akom, 3-night trip
Verified Hotels.com guest review