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Melia Cartagena Karmairi

Photo gallery for Melia Cartagena Karmairi

Front of property
Restaurant
Front of property
Presidential Suite | Premium bedding, down duvets, in-room safe, desk
Restaurant

Overview of Melia Cartagena Karmairi

Melia Cartagena Karmairi

4.5 star property
Luxury hotel in Zona Norte with 2 outdoor pools and spa
7.4 out of 10 Good
7.4/10 Good

104 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
Km 3 Vía Manzanillo del Mar, Cartagena, Bolivar
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
For families
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Zona Norte
  • Murallas de Cartagena de Indias, Colombia - 14 min drive
  • Marbella Beach - 18 min drive
  • Clock Tower - 26 min drive
  • Ayala Center - 26 min drive
  • Cartagena de Indias Convention Center - 27 min drive
  • San Felipe de Barajas Castle - 27 min drive
  • Bocagrande Beach - 27 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Estación Bistro - 7 min drive
  • Bar Restaurante Blas El Teso - 16 min drive
  • Archie's - 6 min drive
  • La Perla Negra - 12 min drive
  • Restaurante Erre de Ramón Freixa - 16 min drive
Map

About this property

Melia Cartagena Karmairi

Melia Cartagena Karmairi offers an airport shuttle (available 24 hours) for COP 45000 per vehicle one-way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body scrubs. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers like the helpful staff.

All-inclusive

All-inclusive room rates at Melia Cartagena Karmairi are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 147 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 15
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path to lift
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Merkado – On-site seafood restaurant.
Lobby Bar Elixyr – On-site bar. Open daily.
Chiringuito Piscina – On-site bar. Open daily.
Fish Market – On-site seafood restaurant. Open daily.
Brisa – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Full breakfast is offered for an extra charge of approximately COP 100 per person
  • Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 100000 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Property registration number RNT: 71601

Also known as

Melia Cartagena Karmairi Hotel
Melia Cartagena Karmairi Cartagena
Melia Cartagena Karmairi Hotel Cartagena
Melia Cartagena Karmairi All Inclusive Adults Only

Frequently asked questions

Does Melia Cartagena Karmairi offer free cancellation for a full refund?
Yes, Melia Cartagena Karmairi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Melia Cartagena Karmairi?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Melia Cartagena Karmairi?
Yes, there are 2 outdoor pools.
Are pets allowed at Melia Cartagena Karmairi?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lb per pet. There's a charge of COP 100000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Melia Cartagena Karmairi?
Yes, there's free self parking.
Is an airport shuttle service offered by Melia Cartagena Karmairi?
Yes, an airport shuttle is available. The charge is COP 45000 per vehicle one-way.
What are the check-in and check-out times at Melia Cartagena Karmairi?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Melia Cartagena Karmairi?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (9.4 mi) is nearby.
What is there to do at Melia Cartagena Karmairi and nearby?
Melia Cartagena Karmairi has 2 outdoor pools, 2 bars and a spa, as well as a fitness centre and a garden.
Are there restaurants at or near Melia Cartagena Karmairi?
Yes, there's an on-site restaurant, Merkado.
What's the area around Melia Cartagena Karmairi like?
Melia Cartagena Karmairi is in Zona Norte, a short 2-minute walk from Playa Manzanillo.

Reviews

7.4

Good

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Very good

Tsering, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was really clean.
Angel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Elssy, 3-night trip
Verified Expedia guest review

4/10 Fair

Check in was the longest check in process I've ever experienced, the key cards stopped working in less than 24 hours for all guests and we had to reset it at reception every few hours. Reception was extremely rude to our last guest who checked in later
Olivia, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Nicole, 4-night trip
Verified Expedia guest review

4/10 Fair

We chose this property for the partial all inclusive option because we had never vacationed without AI. Very disappointed with the food options because there were next to none on the buffet. The breakfast was the same everyday just about. They did have a la carte menus and that food was actually good..at the bar especially. We ordered the Mini burgers, the pizza and the chicken on a stick several times. The partial all inclusive does not include alcoholic beverages. Thankfully the drinks are cheap (30,000 pesos) so our hotel bill was only $190 USD for the extra food and drinks that we bought during our 5 night stay. There is a beach, but it is not directly in front of the hotel. It is maybe 2 minute walk. I wouldn't waste my money on upgrading to the level because that part of the resort is not beachfront. There are no hotel chairs on the beach. There are vendor tents set up where you have to pay for chairs. The sand is dark so the water doesn't look very clear, but it was very clean. No seaweed. The pool needs some major renovation they have broken slats all around it. No one really comes to take your drink order unless you're native. There's almost no life to this resort. Entertainment was a band, no shows. If you don't speak Spanish you will be overlooked and ignored most of the time. Because the resort is about 25 minutes away from town Uber will cost about 45mil pesos ($9 USD) each way. Biggest complaint no hot water most of our stay! Why?!?!
Verified Expedia guest review

10/10 Exceptional

Overall nice place, exquisitely decorated, well manered staff, reasonable price, clise enough to the beach and the city.
Verified Expedia guest review

10/10 Exceptional

Great peaceful place
Natalia, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

Very Nice All Inclusive Resort
Nice Resort with delicious food, great drinks, and relaxing facilities, steps from the beach. Even a shuttle bus to Old Town Cartagena, half hour ride.
Eric, 3-night trip
Verified Hotels.com guest review