Guests
All properties in Phoenix, Arizona, United States of America

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

Suburban hotel in Encanto with outdoor pool and 24-hour fitness

  • Free buffet breakfast, free WiFi, and free parking
From
A$242

Image gallery

  • Pool
  • Pool
  • Pool
  • Living Room
  • Pool
Pool. Image 1 of 53.
1 / 53Pool
2940 N GREENFIELD RD, Phoenix, 85016, AZ, United States of America
8.8.Fabulous.
  • I love the fact that it was a big room with lots of furniture to sit in. It had a full…

    Sep. 25, 2021

  • We arrived at 8:30 pm and were locked out, we needed to call to be let in. I could see…

    Sep. 12, 2021

See all 157 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 106 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness center
  • 24-hour business center

For families

  • Kitchen
  • Cookware, dishware and utensils
  • Stovetop
  • Microwave
  • Full-sized fridge/freezer
  • Connecting/adjoining rooms available

What’s around

  • In Encanto
  • Biltmore Fashion Park - 2.5 mi / 4.1 km
  • Barrow Neurological Institute - 3 mi / 4.9 km
  • Saint Joseph's Hospital and Medical Center - 2.8 mi / 4.5 km
  • Chase Field - 4.4 mi / 7.2 km
  • Phoenix Convention Center - 4.5 mi / 7.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)
  • Standard Room, Kitchen
  • Studio Suite, 1 King Bed, Kitchen
  • Standard Studio Suite, 1 Queen Bed, Kitchen
  • Suite, 1 Bedroom, Kitchen
  • Suite, 2 Bedrooms, Kitchen
  • Standard Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)
  • Standard Studio Suite, 2 Queen Beds, Kitchen
  • Suite, 1 Bedroom, Kitchen
  • Suite, 1 Bedroom, Kitchen
  • Room, 1 Bedroom, Accessible, Kitchen (Hearing, Mobility Tub)
  • Room, 1 Bedroom, Accessible, Kitchen (Hearing)
  • Room, 1 Bedroom, Accessible, Kitchen (Hearing)
  • Room, 1 Bedroom, Accessible, Kitchen (Hearing)
  • Room, 1 Bedroom, Accessible, Kitchen (Mobility)
  • Room, 2 Bedrooms, Accessible, 2 Bathrooms (Hearing, Roll-In Shower)
  • Room, 2 Bedrooms, Accessible, 2 Bathrooms (Hearing)
  • Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility Tub)
  • Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)
  • Studio Suite, 2 Queen Beds, Accessible, Kitchen (Tub)
  • Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

What’s around

Landmarks

  • In Encanto
  • Biltmore Fashion Park - 2.5 mi / 4.1 km
  • Barrow Neurological Institute - 3 mi / 4.9 km
  • Saint Joseph's Hospital and Medical Center - 2.8 mi / 4.5 km
  • Chase Field - 4.4 mi / 7.2 km
  • Phoenix Convention Center - 4.5 mi / 7.2 km
  • Footprint Center - 4.6 mi / 7.4 km
  • Arizona State Capitol - 6.4 mi / 10.2 km
  • Camelback Mountain - 7.6 mi / 12.2 km
  • Phoenix Zoo - 8.1 mi / 13 km

Getting around

  • Sky Harbor International Airport (PHX) - 11 min drive
  • Scottsdale, AZ (SCF) - 21 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 22 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 27 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 30 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 37 min drive
  • Free area shuttle
map
See on map
2940 N GREENFIELD RD, Phoenix, 85016, AZ, United States of America

At a glance

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests traveling with pets must present their pet's current vaccination record at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 80 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Spa tub
  • Hiking/biking trails nearby
  • Pool umbrellas

Working away

  • 24-hour business centre
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Year Built – 2019
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Closed captioned TV
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

  • Pets are allowed for an extra charge of USD 75 per accommodation, per week
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

Also known as

  • Staybridge Suites Phoenix Biltmore Area an IHG Hotel
  • Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel Hotel
  • Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel Phoenix
  • Staybridge Suites Phoenix Biltmore Area

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 75 per accommodation, per week.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Dunkin' Donuts (9-min walk), El Nopalito (12-min walk), and Manuel's Mexican Restaurant (2 mi).
  • No, this hotel doesn't have a casino, but Casino Arizona (17-min drive) and Talking Stick Resort Casino (20-min drive) are both nearby.
  • Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel also has a 24-hour fitness center.
8.8.Fabulous.
  • 6.0.Good

    Served it’s purpose, that’s it.

    This hotel was fine and it served its purpose, but we were disappointed with the lack of daily housekeeping. We stayed for 4 days but they only clean the room if you stay for 7 days. We ran out of toilet paper and received only one roll when requested for a family of 5. The trash was overflowing and placed out in the hall to be emptied and it was ignored. The room felt very damp and musty.

    4 night family trip, Aug. 28, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Disappointed in the manager

    I rented a room for my daughter which was stranded in Phoenix with 108-degree temp. I live over 200 miles away and can not drive to get her. The motel refused to let me pay the deposit on the room. I even tried talking to the manager and she never even called me back. My daughter ended up with no safe roof over her head. Very disappointed the last time I state at this motel it was very nice.

    JODE, 1 night trip, Aug. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Place to Stay in Phoenix!!

    My friend and I stayed here for 3 nights. Everything was so clean and comfortable. The staff were wonderful! The room itself was beautiful and all of the furnishings were very nice. I will be staying at this hotel every time I come to Phoenix!! We loved it!!

    Sue, 2 night trip with friends, Aug. 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great place to stay

    I love this place it has everything you need and within budget

    Adrian, 1 night trip, Aug. 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This property is amazing! Best hotel I have ever been to. All staff was amazing, from Marilyn at check in to the gentleman that brought our towels and unlocked our bathroom (long dark hair). The pool was great and even had a little sprinkler built in; a great little extra for the kids. Breakfast was good. The rooms are big and our included a full mini kitchen. I also loved all of the charging ports in our room- the lamps all had them. Beds are really comfortable. The ac was central instead of just a wall unit. I cannot say enough great things about this hotel!! I will definitely be back.

    1 night family trip, Jul. 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff, very nice and clean and great breakfast

    1 night family trip, Jul. 16, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Comfy place to stay

    My stay was pretty good. The maids were very friendly and helpful. The desk staff was not all that friendly at times, especially one of the night Gals she made me feel like I was an inconvenience when needing towels or had a question. It's the closet Hotel to the Hospitals but still when we have family in the hospital we already have enough stress on our plates. A little friendliness goes a long way.

    Amber, 2 night family trip, Jul. 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Recent trip to Phoenix Children's Hospital, this was so close although a bit hard to find the first attempt. So nice and clean and staff very helpful. We were only there one night so did not use the kitchen but it was well stocked and would be great for an extended family stay. We stayed at Embassy Suites on Thomas last visit to the hosptial, it was very run down and dirty and did not feel safe -Staybridge was the total opposite, we loved it and will stay with them again in our other travels.

    1 night business trip, Jun. 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We only stayed one night. It was very convenient to airport.

    1 night family trip, Jun. 25, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Disappointed

    The place was really clean & nice. Hiwever, they have a light that stays on all night as a night light with no way to turn it off. It’s a ceiling mounted light that shines right in your face when trying to sleep. When I spoke to the front desk to see if there was a way to turn it off all I got was no, we’ve heard this before. Then upon leaving in the morning, I stopped by the breakfast area to grab some fruit & muffins to eat on our way home. I didn’t realize they served you due to covid, there was no one in there & breakfast had being going for about an hour by the time I was there. A lady came out of the little room & yelled rudely at me that I was not allowed to be back there & that they had to serve us. I admit I was unknowingly wrong for being back there, but all she had to do was nicely explain to me, I left right away. We won’t be staying there again unfortunately.

    Jodie, 1 night family trip, Jun. 24, 2021

    Verified Hotels.com guest review

See all 157 reviews