Destination
Guests
All properties in Madrid, Community of Madrid, Spain

Novotel Madrid Center

4-star hotel with restaurant, connected to the convention center, near El Retiro Park

  • Free WiFi
From
A$147

Image gallery

  • Novotel Madrid Center
  • Novotel Madrid Center
  • Pool
  • Pool
  • Novotel Madrid Center
Novotel Madrid Center. Image 1 of 91.
1 / 91Novotel Madrid Center
O'donnell 53, Madrid, 28009, Madrid, Spain
9.0.Superb.
  • Nice and clean room. Friendly staff. 5 minutes walk to metro.pool is too small for this…

    Jul. 22, 2019

  • Great location and friendly staff. Clean and spacious rooms

    Jul. 8, 2019

See all 946 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Convenient
Quiet
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 790 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Seasonal outdoor pool
  • Fitness center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Salamanca
  • El Retiro Park - 12 min walk
  • Gran Via Street - 28 min walk
  • Prado Museum - 29 min walk
  • Thyssen-Bornemisza National Museum - 30 min walk
  • Puerta del Sol - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed
  • Standard Twin Room, 2 Single Beds
  • Executive Room, 1 Queen Bed
  • Executive Room, 1 Queen Bed, Terrace
  • Standard Room, 1 Queen Bed with Sofa bed
  • Standard Twin Room, Multiple Beds
  • Standard Room, Multiple Beds
  • Superior Twin Room, 2 Single Beds

Location

O'donnell 53, Madrid, 28009, Madrid, Spain
  • In Salamanca
  • El Retiro Park - 12 min walk
  • Gran Via Street - 28 min walk

What’s around

Landmarks

  • In Salamanca
  • El Retiro Park - 12 min walk
  • Gran Via Street - 28 min walk
  • Prado Museum - 29 min walk
  • Thyssen-Bornemisza National Museum - 30 min walk
  • Puerta del Sol - 35 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 37 min walk
  • Plaza Mayor - 41 min walk
  • WiZink Center - 6 min walk
  • Nuevo Teatro Alcala - 9 min walk
  • Paseo de la Castellana - 18 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Madrid Recoletos Station - 21 min walk
  • Calanas Station - 4 min drive
  • Atocha Cercanías Station - 5 min drive
  • O'Donnell Station - 6 min walk
  • Goya Station - 8 min walk
  • Principe de Vergara Station - 10 min walk

At a glance

Hotel size

  • This hotel has 790 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Payment types at the property

American ExpressDiners ClubMastercardVisa

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor seasonal pool
  • Fitness facilities
  • Golfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Madrid Center Hotel
  • Novotel Madrid Center
  • Hotel Convencion
  • Hotel Convencion Madrid
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center Madrid
  • Novotel Madrid Center Hotel Madrid

Optional extras

Self parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool is open from July to September.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Madrid Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 25 per day.
  • Yes, there's a seasonal outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 2 AM. Check-out time is noon. Express check-out is available.
  • Yes, there's an onsite restaurant, Eat Bar. The dining venue will be unavailable from June 11 2021 to September 30 2021 (dates subject to change). Nearby restaurants include El Pescaíto (4-min walk), Cosme (5-min walk), and Taberna Laredo (5-min walk).
  • No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.
  • Novotel Madrid Center has 2 bars and a seasonal outdoor pool, as well as a fitness center and a garden.
9.0.Superb.
  • 4.0.Fair

    I am a heavy set, stocky guy and not a nice feeling having hotel janitor staff point at you and snigger or gesture with puffed out cheeks.Not only once but several times different staff on several occassions during 8 day stay. The room included breakfast however if records are checked i only had breakfast on the first morning and never went down to eat because staff made me feel self conscious. I must say the room was ok, though it was to king singles put together which ended up always coming apart. Do not disturb on the door and having hotel cleaning staff still calling and asking the room to be cleaned. Reception staff best thing about hotel.

    Danko, 8 night trip, Nov. 3, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly & really helpful staff. An easy 15 -20 minute walk to city through the gardens. Big rooms.

    3 night trip, Sep. 21, 2018

    Verified Wotif guest review

  • 8.0.Very good

    Nice hotel, great location in central Madrid

    Large, clean hotel in great location. Very helpful and friendly staff

    2 night trip, Aug. 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice buffet breakfast catered for all food intolerances. Very happy with that.

    1 night trip, Aug. 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice and clean rooms.Good food.Helpful staff.

    3 night family trip, Mar. 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location. Great hotel.

    Great hotel. Large and clean. Good restaurant and bar. Well located for metro to all places including Real Madrid and athletico grounds and city centre. Shipping close by. Lots of restaurants too. Great stay.

    Gary, 3 night family trip, Feb. 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Weekend in Madrid

    Nice and modern hotel in reasonable reach of public transport/metro. Friendly staff, modern and clean rooms.

    Markus, 2 night family trip, Jan. 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelent price , excelente expireience

    Great location, very clean and confortable, excellent price for that type of amenities.

    juan, 1 night trip, Jan. 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely massive modern new hotel.

    Fantastic hotel. This hotel is one of the biggest hotel in Madrid, with 2 large building with lots of rooms. It’s located in the Ibiza area, is a good location near the public park, next to some bars, lots of restaurants, banks, shops etc. It’s not very close to the centre of Madrid, del sol which is like a 15 min Uber ride. But close to the metro station. Lovely designs and rooms, upgraded me on arrival to a room on the top floor, which was amazing! Great views of the city, and a open balcony which would be fantastic in the spring and summer. Ok here for the pros & cons: pros-great design, my room was fantastic, lots of amenities, 24hr room service, late night bar downstairs, 24hr small fitness centre, great rooftop bar and pool but only open in summer times, good customer service, great staff, lots of a lounge space, free high speed internet throughout the hotel. Cons-location isn’t the great, tough for some Uber’s/taxis to find, front door is located on a side street, upstairs bars/pool closed in winter, not much selection on room service menu, food & drinks kinda expensive, breakfast hall is way to small for this massive hotel. Always queues for breakfast in the mornings. But after from that, this is a fantastic hotel with great customer service that I will be going back to for sure.

    Philip, 3 night trip, Jan. 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Central location. Close to El Retiro park. Friendly staff.

    4 night family trip, Dec. 31, 2019

    Verified Expedia guest review

See all 946 reviews