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All properties in Roanoke, Virginia, United States of America
1 room, 2 adults

Hyatt Place Roanoke Airport/Valley View Mall

3-star3 stars
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Fridge
  • Sofa bed
5040 Valley View Blvd North, Roanoke, VA, 24012, United States of America

Suburban hotel with indoor pool, near Valley View Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Fridge
    • Sofa bed
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was very goodAug. 5, 2020
  • Very nice and comfort. Jul. 8, 2020

Hyatt Place Roanoke Airport/Valley View Mall

from A$173
  • Room, Multiple Beds
  • Standard Room, 1 King Bed with Sofa bed
  • Room, 2 Double Beds (High Floor)
  • Room, 1 King Bed (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 Double Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible

What’s around Hyatt Place Roanoke Airport/Valley View Mall

Landmarks

  • Valley View Mall - 11 min walk
  • Berglund Center - 3.9 mi / 6.3 km
  • Salem Civic Center - 7.1 mi / 11.4 km
  • St. Andrews Catholic Church - 3.6 mi / 5.9 km
  • O. Winston Link Museum - 3.9 mi / 6.2 km
  • Roanoke Visitor Center - 3.9 mi / 6.2 km
  • Taubman Museum of Art - 4 mi / 6.4 km
  • Hopkins Planetarium - 4.1 mi / 6.5 km

Getting around

  • Roanoke Regional Airport (ROA) - 5 min drive
  • Roanoke Station - 7 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available on request from 5 AM to midnight. Fees may apply. Contact the property in advance to make arrangements. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 5 AM to midnight *

Parking

  • Free extended parking

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping

Special features

Dining

Gallery Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Hyatt Place Roanoke Airport/Valley View Mall’s small print

Also known as

  • Hyatt Place Roanoke Airport/Valley View Mall Hotel
  • Hyatt Place Roanoke Airport/Valley View Mall Roanoke
  • Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
  • Hyatt Place Airport/Valley View Mall Hotel
  • Hyatt Place Roanoke Airport/Valley View Mall
  • Hyatt Place Airport/Valley View Mall
  • Hyatt Place Roanoke Airport/Valley View Mall Hotel
  • Hyatt Place Airport/Valley View Mall Hotel
  • Hyatt Place Airport/Valley View Mall
  • Hyatt Roanoke Valley Mall
  • Hyatt Place Roanoke Airport/Valley View Mall Hotel

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Place Roanoke Airport/Valley View Mall

  • Does Hyatt Place Roanoke Airport/Valley View Mall offer free cancellation for a full refund?
    Yes, Hyatt Place Roanoke Airport/Valley View Mall does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hyatt Place Roanoke Airport/Valley View Mall?
    Yes, there's free self and extended parking.
  • Is there a pool at Hyatt Place Roanoke Airport/Valley View Mall?
    Yes, there's an indoor pool.
  • Are pets allowed at Hyatt Place Roanoke Airport/Valley View Mall?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay.
  • What are the check-in and check-out times at Hyatt Place Roanoke Airport/Valley View Mall?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hyatt Place Roanoke Airport/Valley View Mall?
    Yes, there's an onsite restaurant. Nearby restaurants include Abuelo's (0.9 mi), Mill Mountain Coffee and Tea (4 mi), and Nawab (4 mi).
  • Is airport shuttle service offered by Hyatt Place Roanoke Airport/Valley View Mall?
    Yes, a free airport shuttle is available from 5 AM to midnight on request.

Recent reviews

Very good 8.4 From 618 reviews

Exceptional 10.0
Overall positive experience. 1 night stay for business so the hotel was clean and comfortable.
Jackie, us1 night business trip
Very good 8.0
Nice room but...
The room was very nice! But we did not have a garbage can or hair dryer which made things a tad difficult. Otherwise our stay was good.
Lance, us1 night family trip
Very good 8.0
Feng Shui off but Overall good stay!
It was an average hotel stay. I’m big on feng shui and didn’t really like that the vanity mirror was right across the bed. Other than that, I would recommend.
Victoria, us1 night trip
Good 6.0
Overnight Stay
us1 night trip
Exceptional 10.0
Clean and comfy amidst Covid
My husband lost his job a little over a month ago in DE and thankfully, was offered a job in GA. After not being able to see him as a family for a couple weeks, I took the leap to go make the haul to GA with 4 children ages 8 and under. I was happy to be able to find such a nice place halfway in Roanoke. And I was very pleased to be able to get such a good deal to be able to stay at a clean and comfortable place. I was glad to see that the pool was available for use amidst covid 19 because my kids would need something to do after a long drive. We stayed on the way to GA and the way back. Unfortunately the pool was not open on the way back due to guests who would not comply with the 10 people to the pool limit. The kids were not too happy about that, but it was understandably necessary. All around, the service was great and found that they were working with what they could in a virus situation. Bagged breakfast instead of continental was still decent with yogurt, muffins, granola bar, apple, and juice. I only wished there were a microwave in the room and maybe an extra trash can. And there should definitely be a door mat outside of the pool door as the water spilled out from pool goers, and my son slid because of it (but in their defense, he was running). Otherwise, I was pleased.
Danica, us1 night family trip
Fair 4.0
There was no hand sanitizer anywhere. There were no gloves for us to wear at the buffet or any Lysol wipes anywhere. Disappointing during this critical time.
Julie, us1 night business trip
Very good 8.0
Not what it used to be !!!
Nice hotel but customer service not good at all very rude
Brandi, us1 night family trip
Very good 8.0
Bar prices
The place was excellent except bar prices were ridiculous
Mark, us1 night trip
Good 6.0
Good but not great for Hyatt
Victor, us1 night trip
Exceptional 10.0
Everything was perfect and we plan to stay again but my husband fell and got an injury hich wasn’t their fault but it was their fault that there was no first aid kit on site...or they had not trained their night staff where it was... this is an OSHA issue and we were just greatful the staff had a used antibiotic ointment in her purse.
us1 night trip

Hyatt Place Roanoke Airport/Valley View Mall

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