COVID-19 Travel Alert: If you have an upcoming booking to change or cancel, check next steps and policies here. Please only call if you are within 72 hours of check-in so we can prioritise immediate bookings. Thank you.

Skip to main content.
All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Novotel Krakow City West

4-star4 stars
Great for familiesThis property has good facilities for families.
Armii Krajowej 11, Krakow, Lesser Poland, 30-150, Poland

4-star hotel with indoor pool, near National Museum
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Fantastic service
Good internet service
Tasty breakfast
Value for money could be better

Novotel Krakow City West

from A$100
  • Superior Room (Novation)
  • Superior Room (Novation)
  • Executive Room
  • Executive Room
  • Executive Room

What’s around Novotel Krakow City West


  • Main Market Square - 40 min walk
  • National Museum - 32 min walk
  • Cloth Hall - 41 min walk
  • St. Mary's Basilica - 42 min walk
  • Krakow Barbican - 44 min walk
  • Dragon's Den - 2.5 mi / 3.9 km
  • Wawel Castle - 2.6 mi / 4.2 km
  • ICE Krakow Congress Centre - 2.7 mi / 4.3 km

Getting around

  • Krakow (KRK-John Paul II - Balice) - 13 min drive
  • Krakow Zakliki Station - 7 min drive
  • Krakow Lobzow Station - 8 min drive
  • Krakow Prokocim Station - 13 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 2 PM-2:00 AM
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others


  • Free children's club


  • Pets allowed *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Self parking *


  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool 1
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Free bicycles on site
  • Playground on site
  • Arcade/game room
Working away
  • Business centre
  • Number of meeting rooms - 5
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Polish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Novo2 - This restaurant serves breakfast, lunch, and dinner.

Novotel Krakow City West’s small print

Also known as

  • Novotel Krakow City West Hotel
  • Novotel Krakow City West Krakow
  • Novotel Krakow Bronowice Hotel Krakow
  • Novotel Krakow City West Hotel Krakow
  • Novotel Krakow City West
  • Krakow Novotel
  • Accor Krakow Bronowice
  • Novotel Krakow Bronowice Hotel Krakow
  • Krakow Novotel
  • Krakow Novotel
  • Accor Krakow Bronowice
  • Novotel Krakow City West Hotel


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8:00 AM to noon.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: PLN 100 per night

    Optional extras

    Self parking costs PLN 45 per night

    Buffet breakfast is offered for an extra charge of PLN 55 per person (approximately)

    Pets are allowed for an extra charge of PLN 40 per pet, per night

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Fabulous 8.8 From 188 reviews

    Exceptional 10.0
    I enjoyed it.
    This hotel may be slightly further out from the centre, but this helps make it great value for money. It’s convenient for the airport (less than 30 mins I’m busy traffic) and is very clean. It’s recently been refurbished and was very clean. The rooms are the usual spacious Novotel standard with a king size bed and a sofa bed too. The gym and pool have just been refurbished too and were if a good standard. I ate in the hotel restaurant Novo twice and the food was of a good standard. Prices ranges from 30 zloty for pasta up to around 75/80 zloty for steak. There’s a free minibus shuttle daily at 10am to the sister Novotel in the centre. This is around a ten min walk from the main tourist sights. It’s not the most exciting walk back to the hotel but it takes less than an hour on a decent road, or you can get the shuttle back in the evening. Uber was 12 zloty for the journey. I’d recommend this hotel for its comfort, price and cleanliness.
    Deborah, gb5 night trip
    Exceptional 10.0
    Great hotel to stay near Krakow airport. there are no many options around but the proeprty has it all
    Edgar, us1 night business trip
    Exceptional 10.0
    Spacious and quiet rooms
    Lovely hotel in a quiet area with secure car park. The room was spacious and very clean. Close to the city centre and other shops.
    Maryline, gb1 night family trip
    Very good 8.0
    Good hotel
    Nice place to stay if you have a car and still want to be close to the city. Pity the pool opened 10 and not open for morning swims. Fresh food
    Emma, ie2 night trip with friends
    Exceptional 10.0
    Amazing hotel, best breakfast in the city!
    simon, gb1 night family trip

    Novotel Krakow City West

    Is the description of this property not correct? Tell us