Guests
All properties in Hilliard, Ohio, United States of America

Best Western Hilliard Inn & Suites

No-frills Hilliard hotel with indoor pool

  • Free full breakfast, free WiFi, and free parking
From
A$142

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave - Living Area
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave - Living Area
  • Indoor Pool
  • Indoor Pool
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave - Living Area
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave - Living Area. Image 1 of 28.
1 / 28Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave - Living Area
3831 Park Mill Run Drive, Hilliard, 43026, OH, United States of America
8.8.Fabulous.
  • The "hot" breakfast wasn't so hot it need time to warm up a bit more before serving.…

    Nov. 27, 2021

  • Check-in was delayed by about 15-20 minutes as the person at the front desk had to tend…

    Nov. 13, 2021

See all 322 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Convenient
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • 1 indoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • Ohio State University - 5.6 mi / 9.1 km
  • Schottenstein Center - 6.9 mi / 11.1 km
  • Ohio Stadium - 7.3 mi / 11.7 km
  • Hollywood Casino - 7.7 mi / 12.4 km
  • Ohio State Medical Center - 7.8 mi / 12.6 km
  • James Cancer Hospital - 7.8 mi / 12.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

What’s around

Landmarks

  • Ohio State University - 5.6 mi / 9.1 km
  • Schottenstein Center - 6.9 mi / 11.1 km
  • Ohio Stadium - 7.3 mi / 11.7 km
  • Hollywood Casino - 7.7 mi / 12.4 km
  • Ohio State Medical Center - 7.8 mi / 12.6 km
  • James Cancer Hospital - 7.8 mi / 12.6 km
  • Historic Crew Stadium - 8.1 mi / 13.1 km
  • Newport Music Hall - 8.2 mi / 13.2 km
  • Ohio Expo Center and State Fair - 8.9 mi / 14.4 km
  • Ohio State Fairgrounds - 9 mi / 14.4 km

Getting around

  • Port Columbus International Airport (CMH) - 23 min drive
map
See on map
3831 Park Mill Run Drive, Hilliard, 43026, OH, United States of America

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily

Things to do

  • Number of indoor pools - 1
  • Fitness facilities

Working away

  • 24-hour business centre
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Visual fire alarm
  • Wheelchair-width doorways

Languages Spoken

  • English
  • Hindi
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hilliard Suites Hotel
  • Hilliard & Suites Hilliard
  • Best Western Hilliard Inn & Suites Hotel
  • Best Western Hilliard Inn & Suites Hilliard
  • Best Western Hilliard Inn & Suites Hotel Hilliard

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Hilliard Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Skyline Chili (5-min walk), Panera Bread (6-min walk), and Daruma Japanese Steakhouse (6-min walk).
  • No, this hotel doesn't have a casino, but Hollywood Casino (10-min drive) is nearby.
  • Best Western Hilliard Inn & Suites has an indoor pool and a fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Exceptionally Clean

    Very clean! Cleaners clearly take pride in their work and the room was very nice. Updated rooms. The king sweet was spacious, the king bed was very comfortable. Location is great for many food and shopping options right off the freeway but surprising tucked away enough to be a very quiet location. No road noice from the rooms. We will stay here again for sure.

    Daniel, 1 night trip, Nov. 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great customer service

    Sara, 3 night trip with friends, Aug. 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Our stay was good. Very pleasant and helpful staff.

    Christopher, 1 night family trip, Aug. 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Bad experience

    If you really care, then give me a call: 808-462-8260.

    Douglas, 1 night family trip, Aug. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was clean an comfortable.

    Lance, 7 night family trip, Aug. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay for the price

    Our stay was great! The bathtub was peeling but overall the room was in excellent condition! The front desk clerk Ryan was excellent!

    Mona Lisa, 2 night business trip, Aug. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The area was quiet and seemed safe, although was slightly run down. The hotel was in good shape and the staff was very friendly. There weren't alot of restaurants near by, but it wasn't too far out of the way. The complimentary hot breakfast was good and very convenient. If we are in this area again, we would stay here.

    2 night family trip, Aug. 7, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Great Room service was the Best!!!

    Robert, 3 night family trip, Aug. 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Friendly staff, clean hotel

    Gabriel at the front desk was very friendly and quick at check in. The hotel itself was in decent shape, no major concerns though at times I got smells of smoke on the third floor I think from other tenants staying in the hotel. Everything was clean and we had everything we needed. All in all, is a great price for what you get.

    Kayla, 1 night family trip, Aug. 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Family reunion stay.

    Found a piece of a hot dog on the floor but otherwise very clean room. I would recommend adding muffins to the morning breakfast menu. Staff was very friendly and helpful. I would and probably will be back to this hotel.

    Charlie, 1 night family trip, Jul. 31, 2021

    Verified Hotels.com guest review

See all 322 reviews