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1 room, 2 adults

West Plaza Hotel

4-starOfficial New Zealand Rating provided by Qualmark®
110 Wakefield Street, Wellington, 6011, New Zealand

4-star hotel with restaurant, near Wellington Town Hall
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 587 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Fantastic service
More comfort would be nice
Breakfast is average

West Plaza Hotel

from A$120
  • Standard Double Room
  • Standard Twin Room
  • Bed and Breakfast
  • Standard Triple Room
  • Standard Double Room (2 Night Special)
  • Suite

What’s around West Plaza Hotel

Top spots nearby

Recommended by this property

  • Wellington Town Hall (1-minute walk)
  • Michael Fowler Centre (1-minute walk)
  • Civic Square (1-minute walk)
  • City Gallery Wellington (1-minute walk)
  • City-to-Sea Bridge (1-minute walk)
  • The Opera House (3-minute walk)
  • Te Papa (Museum of New Zealand) (3-minute walk)
  • St James Theatre (5-minute walk)

Getting around

  • Wellington (WLG-Wellington Intl.) - 12 min drive
  • Paraparaumu (PPQ) - 43 min drive
  • Wellington Station - 16 min walk
  • Wellington Kaiwharawhara Station - 5 min drive
  • Wellington Crofton Downs Station - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Working away
  • Conference space
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


City Dining and Bar - This restaurant serves breakfast and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

West Plaza Hotel’s small print

Also known as

  • West Plaza Hotel Wellington
  • West Plaza Hotel
  • West Plaza Wellington
  • West Plaza
  • West Plaza Hotel Wellington
  • West Plaza Hotel Hotel Wellington


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: NZD 200 per stay

Optional extras

Credit card charges are subject to an extra charge

Self parking costs NZD 25 per night

Full breakfast is offered for an extra charge of NZD 28 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.0 From 656 reviews

Very good 8.0
What Wonderful Staff
We can not praise the courtesy and overall service provided by your team enough. The Front Desk, Restaurant, Cleaning staff. In particular, I'd like to thank Bart. We unfortunately received terrible news from home and were extremely distressed. He noticed this and before we knew it, he had come over with glasses of cold water and sought to help us. This epitomized the caring shown by the whole team. The rooms were serviced so beautifully with your cheerful team. We used and very much appreciated the Les Mills Gym passes. And... the breakfasts were wonderful. Not just the food but also the attentiveness of the team. Be proud of what you've put together. The only downside - I'd love to have had access to a pool / spa and air-conditioning. Thanks again. We will be back. Philip Schiff and Angela (Seow Jiun) Phang
Philip, auOther trip
Very good 8.0
Never go to the restaurrant at this hotel
The staff at check in and check out were really great, however it was my birthday and my husband thought we could have a nice meal in the restaurant. Judging by the prices we expected a high standard. My fish smelled fishy - a sign it was not fresh, the risotto was not risotto, the rice was overcooked, it was a gluggy spoonful (not creamy) and had so much truffle oil it smelled and tasted off and was inedible. The waiter disappeared the moment our order was delivered and spent the evening chatting to the receptionist, I had to go looking for someone to cancel the desert order which it turned out had not been placed. I enjoyed a tasty meal at the night markets in Cuba St after paying for my inedible meal at the hotel. We were the only people in the restaurant when every other restaurant in the area was full - no wonder!!!
AJ, nz2 night romance trip
Good 6.0
Pleasant hotel in good location.
Generally had a comfortable stay. The hotel is a bit dated with limited facilities, but suited our needs for a weekend away. Room facilities were limited, but the bed was very comfortable. Bathroom was cramped with a very basic shower closed off by a curtain; - which was inadequate to keep water washing over the floor. Wash hand basin was good, but no shelf or space to put toiletries anywhere. Room was nice and quiet apart from noise from building work outside. - Not a problem at night. This hotel is centrally located and a short walk from Courtney Place, Te Papa, TSB Arena and CBD shopping. Easy to get to from the airport on the airport bus, which will drop you off in Courtney Place/Manners Street or Willis Street and it is less than five minutes walk from any stop. I would stay here again; - if my first choice of hotel was unavailable or was at a much higher room rate than I wanted to pay.
Julia, auOther trip
Poor 2.0
10 am checkout
I am not sure whether you have noticed, but the time for checkout for hotels is getting earlier and earlier. It used to be midday or even 1 pm. My question is this; how is a 10 am checkout hospitable? It seems to me, it is rushing you out of the hotel for the sake of keeping housekeeping efficient and with no care for the guests. As such, I will no longer give a good rating to any hotel that chases me out early, and urge you to do the same until they start treating their customers better. If a hotel proposes all other hotels in place x do the same; so what? Poor hospitality is poor hospitality.
auOther trip
Very good 8.0
Good Value for Wellington CBD
West Plaza is a reasonably priced mid range hotel. The greeting at reception was warm & professional. My room was very clean and a reasonable size. The lighting was dim and the bathroom very small. I had to walk sideways to get between the vanity & the shower to reach the toilet. Not a biggie, but just saying. The water is instantly hot, but the shower was a bit disappointing. It had one of those low water use shower roses in there & it doesn't deliver much water. The restaurant is ok. At the end of a long days work, if you don't feel like walking out in the rain to go for dinner, it will deliver a good enough meal at a reasonable price.
John, nzBusiness trip

West Plaza Hotel

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