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3-star hotel with outdoor pool, near Gwinnett Place Mall
Room was neat and clean but the rug was frayed in areas of the room. Still a nice…
May 11, 2022
When I arrived the man in the front desk can find my reservation and was very Rude. The…
May 7, 2022
This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
I am typically someone who does not care too much about little things but this hotel was Gross. From weird stains all over the couch and floor and sticky surfaces, this hotel has not been kept up well at all. If I was going to go to Deluth again I would 100% find somewhere else to stay.
Joshua, 4 night business trip, Apr. 27, 2022
Verified Hotels.com guest review
Everything about the room was wonderful. Carpets need cleaning
Crystal, 1 night trip, Apr. 16, 2022
Verified Hotels.com guest review
I checked in and checked right back out in less than 15mins! Soon as we walked into our room we were greeted by a stale smell and an adult size roach! Needless to say we checked out as soon as we checked in and went somewhere else!
patrice, 2 night trip with friends, Apr. 6, 2022
Verified Hotels.com guest review
The loddy was nice. The upkeep of the rooms were horrible. They need a deep cleaning. Stain on carpet. Paint is pulling off walls. The walls are dirty. Dusty everywhere. It was not up to my family standards. So, we left.
Valerie, 1 night family trip, Apr. 6, 2022
Verified Hotels.com guest review
Room was dirty and dated. The shower had mold in the bottom corners and the hallways smelled like piss. I would not recommend this hotel to anyone for the price they charge.
Jennifer, 1 night family trip, Apr. 1, 2022
Verified Hotels.com guest review
Albert at the front desk was very friendly. The hotel was very rancid. The odor continued to get worse as the day past and I wish we could’ve left. Our room smelled like smoke. The lights in the bathroom were super dim and the shower smelled. We left that morning and didn’t even shower. The next morning the whole hotel smelled like death. Only one elevator worked and it smelled as well as the stairway. Definitely needs updating in rooms. Not the best at all.
Quatina, 1 night family trip, Mar. 25, 2022
Verified Hotels.com guest review
1. Bathtub drain stuck almost. it took more than 10 min to drain out every time. 2. There was no hair dryer , so i had to ask hotel reception to get it 3. Electric panel next to TV was not worked 4. Too old TV i will not be there again
GYU JIN, 2 night family trip, Mar. 18, 2022
Verified Hotels.com guest review
Arrived at hotel. Front desk lady did not greet me or my family. Said "id?" I gave to her and she gave me keys. Didnt tell me my check out time, where the elevator was, or even my room number! Wait forever for thr 1 elevator that worked. A bunch of young adults got off and reeked of Marijuana. Got to room. The sink was full and cligged with dirty water. A lotion bottle was on the counter opened! There was no hot water. The other family we traveled with said the same about thier room and front desk didnt do anything so why complain. It was 1 night and I will never stay again. The rooms were spacious just super dated and dirty.
1 night family trip, Mar. 12, 2022
Verified Hotels.com guest review
Upon entering the hotel room at 2:45pm I noticed the temp was 72 degrees. I spoke with front desk and he sent the maintenance guy came to adjust the temperature. After an hour the temperature said 73 degrees. I informed the manager at the front desk that it was still hot inside the room and that I would step out to grab some food and return. I came back at 7pm and the temperature was 80 degrees. The manager now says no rooms available and he can’t do anything. Then he hung up. I reported the situation to hotels.com and left. It was too hot to stay their comfortably. I am now fighting for a refund!
Patrice, 2 night trip, Mar. 5, 2022
Verified Hotels.com guest review
Room was so so. Water in sink didn't work. Stains on the floor were covered with the ottoman. One Elevator didn't work . No rags in the room we asked room service for some she told us to go and ask someone else.
Christopher, 2 night trip, Mar. 5, 2022
Verified Hotels.com guest review