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InterContinental Kuala Lumpur, an IHG Hotel

Photo gallery for InterContinental Kuala Lumpur, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of InterContinental Kuala Lumpur, an IHG Hotel

InterContinental Kuala Lumpur, an IHG Hotel

5.0 star property
Luxury hotel with 5 restaurants, near Petronas Twin Towers

8.8/10 Fabulous

1,012 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
165 Jalan Ampang, Kuala Lumpur, 50450

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Suria KLCC Shopping Centre - 8 min walk
  • Petronas Twin Towers - 10 min walk
  • KLCC Park - 14 min walk
  • Pavilion Kuala Lumpur - 22 min walk
  • Berjaya Times Square - 34 min walk
  • Kuala Lumpur Tower - 11 min drive
  • Petaling Street - 10 min drive
  • Merdeka Square - 11 min drive
  • Kuala Lumpur Sentral - 13 min drive
  • Mid Valley Megamall - 18 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 54 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Kuala Lumpur KTM Komuter Station - 5 min drive
  • Ampang Park Station - 5 min walk
  • KLCC Station - 7 min walk
  • Kampang Baru Station - 18 min walk
  • Free local area shuttle

Restaurants

  • The Optimist Coffee - 3 min walk
  • Fuego Troika Sky Dining - 3 min walk
  • Dharma Realm Monastery Canteen - 4 min walk
  • Ra-Ft Café/Bistro - 4 min walk
  • Rakuzen Japanese Restaurant - 4 min walk

About this property

InterContinental Kuala Lumpur, an IHG Hotel

InterContinental Kuala Lumpur, an IHG Hotel offers a great location, putting you within a 15-minute walk of Petronas Twin Towers and KLCC Park. Guests can visit the spa to be pampered with massages, body wraps or facials, and Tao Chinese Cuisine, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers like the helpful staff and location. The property is only a short walk to public transportation: Ampang Park Station is 5 minutes and KLCC Station is 7 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 473 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (MYR 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Off-site

  • Free area shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Free local shuttle
  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference space (10362 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

Tao Chinese Cuisine – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Tatsu Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Serena Brasserie – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 39 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 116.0 per night

Parking

  • Valet parking costs MYR 40 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Clean Promise (IHG) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Intercontinental Hotel Kuala Lumpur
Intercontinental Kuala Lumpur
Kuala Lumpur Intercontinental
InterContinental Kuala Lumpur Hotel
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur

Frequently asked questions

Does InterContinental Kuala Lumpur, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Kuala Lumpur, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at InterContinental Kuala Lumpur, an IHG Hotel?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at InterContinental Kuala Lumpur, an IHG Hotel on 19 Feb 2023 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at InterContinental Kuala Lumpur, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at InterContinental Kuala Lumpur, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at InterContinental Kuala Lumpur, an IHG Hotel?
Yes. Valet parking costs MYR 40 per day.
What are the check-in and check-out times at InterContinental Kuala Lumpur, an IHG Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at InterContinental Kuala Lumpur, an IHG Hotel and nearby?
InterContinental Kuala Lumpur, an IHG Hotel has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near InterContinental Kuala Lumpur, an IHG Hotel?
Yes, there are 5 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include Fuego Troika Sky Dining (3-min walk), Dharma Realm Monastery Canteen (4-min walk) and Ra-Ft Café/Bistro (4-min walk).
Does InterContinental Kuala Lumpur, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around InterContinental Kuala Lumpur, an IHG Hotel like?
InterContinental Kuala Lumpur, an IHG Hotel is a short 5-minute walk from Ampang Park Station and 10 minutes' walk from Petronas Twin Towers. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Pleasant stay
Our room is facing the road so a bit noisy during the night. No sound proof window.
Phang, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Truly hoped for some empathy
I wish Intercontinental would provide empathy to those who got stuck in causeway jam from Singapore to Malaysia for 7 hours and couldnt make it for the cutoff check in time at midnight and provide some form of relief ( credit stay maybe for next round ) or consideration for partial refund for guests. We love to stay at your hotel and looked forward to it but being stuck in JB customs till 10pm was not our choice and was told, we had another 7 hours of jam to look forward to from JB to KL so we had to forgo our 2 days of hotel stay with u guys only to book a last minute hotel in JB to stay before returning to Singapore with a very heavy heart :(
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Song Chung, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent family holiday stay
Everything about our family's 5 night stay was excellent. Clean spacious rooms, comfy beds with soft bedsheets, elegant bathroom with great shower water pressure. Nice pool and well equipped gym. Exceptional service throughout the stay especially at the breakfast buffet - a wide range of international cuisines on offer, and was offered a couple of off menu items as well by the very friendly staff who came to have a chat to us every morning. Felt really well looked after by the team from beginning to end. Great location - a MRT station right next door. Less than10min walk to the Patronas Towers nearby, and there is a great mall at the ground floor, and also a great eating food court at the base of Four Seasons which is close by as well. A wonderful base when exploring KL.
Chieh, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with excellent service
Great hotel with excellent services. Housekeeping is very good. Breakfast spread is excellent. Great location!
Taberez, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

First time stay
Pros: convenient location in KLCC, near big malls. clean big room. staff generally polite. gym not bad. internet easy to connect & stable. Bed comfortable. Cons: check-in very slow. bathroom not cleaned daily, just changed towels. furnishing a bit outdated. buffet breakfast: quality so-so, food often ran out and not refilled quickly. understaffed, tea has to be requested a few times. very crowded. aircon super cold, can't adjust temp. asked for extra pillow, housekeeping placed it on my luggage, which is obviously very dirty.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Cherie, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Zhenhua, 1-night trip
Verified Hotels.com guest review