Hotel Na Bolom

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Overview of Hotel Na Bolom

UNESCO Sustainable Travel Pledge

Hotel Na Bolom

3.0 star property
3-star hotel with restaurant, near San Cristobal de las Casas Cathedral

8.6/10 Fabulous

43 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Laundry facilities
The price is AU$85
Price available on 24/7/2022
A.V. VICENTE GUERRERO 33, BARRIO EL CERRILLO, San Cristobal de las Casas, CHIS, 29220
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • UNESCO Sustainable Property
  • Terrace
  • Garden
  • Library
  • Front desk safe
  • Self-serve laundry
  • Concierge services
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Fireplace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Del Cerrillo
  • San Cristobal de las Casas Cathedral - 14 min walk
  • Plaza de La Paz - 9 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 75 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Na Bolom

Hotel Na Bolom offers an airport shuttle (available on request) for MXN 4 per vehicle one-way. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms


  • Check-in time from 3:00 PM - 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • The host will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Airport shuttle from 9:00 AM to 11:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)


  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Heating
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 4 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).


Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Property registration number 37299267

Also known as

Hotel Na Bolom Hotel
Hotel Na Bolom San Cristobal de las Casas
Hotel Na Bolom Hotel San Cristobal de las Casas

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Uno de los hoteles con más encanto de los que me he alojado. Aparte de bonito, tiene mucha historia y apoya a la comunidad.
Sara, 1-night trip
Verified guest review

10/10 Exceptional

My favorite place by far to stay in San Cristobal
Love staying here. It feels like you are going back in time a bit, but with all the comfort needed. There is so much history and adventure expressed in this, what was once the home of an adventurous couple. Staff are super friendly and accommodating.
Rebecca L, 5-night family trip
Verified guest review

10/10 Exceptional

Exceeded expectations
I loved the fireplace in the room that came stocked with firewood and kindling. It lit with one match.
Ben, 2-night trip
Verified guest review

10/10 Exceptional

A very special place to stay. Like stepping back in time. The museum, garden and grounds were wonderful.
Joanna, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Nicole, 1-night trip
Verified guest review

10/10 Exceptional

Lovely Hotel / Cabin
Wonderful experience. Staff was lovely and so accommodating. The log cabin was so cute. It does get a little chilly at night but the fire place and extra blankets were very sufficient. Really enjoyed my stay and HIGHLY recommend. Love the museum and garden aspect of it as well. 😊
3-night trip
Verified guest review

8/10 Very good

Very nice looking hotel
José L., 14-night trip
Verified Expedia guest review

4/10 Fair

Internet connection was not properly working.
Massimo, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice place and great location
ARTURO, 1-night trip with friends
Verified guest review

10/10 Exceptional

Uniquely different experience - one to remember.
Great hospitality. Long rich history. Beautiful old Mexico property. Rustic and very comfortable.
Rebecca L, 4-night trip
Verified guest review