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Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4-star hotel with outdoor pool, near Orlando Vineland Premium Outlets

  • Free WiFi and free parking
From
A$165

Image gallery

  • Pool
  • Pool
  • Room, 2 Queen Beds, Accessible (Mobility Tub) - In-Room Dining
  • Room, 1 King Bed, Non Smoking - Resort view
  • Pool
Pool. Image 1 of 43.
1 / 43Pool
8686 Palm Pkwy, Orlando, 32836, FL, United States of America
7.6.Good.
  • The staff were very friendly all the time special thanx to the waiter ( Patrick ) for…

    Feb. 16, 2020

  • Room is great bartender told us she was closed but continued to serve people still at the…

    Jun. 10, 2021

See all 439 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place

Guests rated location

Dining options
Convenient
Shopping
Easy parking
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 200 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • Disney Springs® - 39 min walk
  • Orlando Vineland Premium Outlets - 41 min walk
  • Lake Bryan - 28 min walk
  • Disney Springs® Area - 34 min walk
  • Mary Queen of the Universe Shrine - 41 min walk
  • Disney's Typhoon Lagoon Water Park - 2.5 mi / 4.1 km

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Enter dates for 2 guests

  • Standard Room (Selected at Check in)
  • Executive Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)
  • Executive Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Executive Room, Non Smoking (2BD)
  • Room, 2 Queen Beds, Accessible (Mobility Tub)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • Disney Springs® - 39 min walk
  • Orlando Vineland Premium Outlets - 41 min walk
  • Lake Bryan - 28 min walk
  • Disney Springs® Area - 34 min walk
  • Mary Queen of the Universe Shrine - 41 min walk
  • Disney's Typhoon Lagoon Water Park - 2.5 mi / 4.1 km
  • Lake Buena Vista Factory Stores - 3 mi / 4.8 km
  • Disney's Lake Buena Vista Golf Course - 2.3 mi / 3.8 km
  • Little Lake Bryan - 2.7 mi / 4.3 km
  • Lake Eve - 2.8 mi / 4.5 km
  • Discovery Cove - 3.4 mi / 5.5 km

Getting around

  • Orlando International Airport (MCO) - 23 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 23 min drive
  • Orlando Station - 22 min drive
  • Winter Park Station - 26 min drive
  • Kissimmee Station - 28 min drive
map
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8686 Palm Pkwy, Orlando, 32836, FL, United States of America

At a glance

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Waterslide
  • Fitness facilities

Working away

  • Business centre
  • One meeting room
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1989
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

H Street Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

H Street Lounge - Onsite bar. Open daily.

Small print

Also known as

  • Comfort Inn Orlando Lake Buena Vista Hotel
  • Crowne Plaza Orlando Lake Buena Vista
  • Royale Parc Hotel Orlando Lake Buena Vista
  • Comfort Inn Lake Buena Vista Hotel
  • Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
  • Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando
  • Comfort Inn Orlando Lake Buena Vista Hotel
  • Comfort Inn Lake Buena Vista
  • Comfort Inn Lake Buena Vista
  • Comfort Inn Buena Vista
  • Comfort Orlando Lake Buena Vista
  • Comfort Buena Vista

Optional extras

Rollaway beds are available for USD 15.0 per day

Breakfast costs between USD 6.00 and USD 18.00 for adults, and USD 6.00 and USD 18.00 for children (approximately)

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 14.57 per accommodation, per night

Resort fee inclusions:

  • Shuttle service
  • Phone calls (may be limited)
  • Faxes

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, H Street Grille. Nearby restaurants include Kitty o'sheas (4-min walk), Olive Garden (4-min walk), and Sea dog brewery (4-min walk).
  • Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel has a waterslide and a fitness center.
7.6.Good.
  • 8.0.Very good

    Good Stay

    ADA-NNENNA, 1 night family trip, Jun. 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Resort and room review

    Stay was good we wanted to go to the pool but it was dirty had potato chip bag and a empty bottle of Gatorade floating in the pool very turned off room was very clean beds were pretty good

    Robert, 1 night trip, Jun. 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    not the best

    Wasnt the best stay, Common areas like the lobby and hallways were extremely hot. One elevator was out of order so every elevator ride was a 10 minute wait

    Shelby, 1 night trip, May 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice pool, excellent check in and helpful staff

    1 night family trip, May 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing

    Hotel is dated and in disrepair. Water stains on walls and ceilings. TV only had 3 stations and the staff couldn't fix it. Bath tub was badly resurfaced. Caulking mess. The hotel needs to be gutted and completely remodeled.

    Paul, 1 night trip, May 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall good!

    Overall our stay was nice! On our last day we encountered a very kind front desk worker, but the days before that, the person at the front desk (first an older woman, another a young ish man) were kind of rude and curt with us. Not the biggest deal but anytime you encounter someone who acts annoyed by your presence it doesn’t feel very good! Other than that the stay was fine. Comfy rooms. Clean, fun pool.

    3 night family trip, May 20, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    There was no water pressure n also no hot water, I end up leaving the hotel due to that, lighting coming in from the hallway so you couldn’t sleep in. Just a horrible experience all around. I end up finding a different hotel to stay in.

    Teron, 4 night family trip, May 20, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Getto hotel..

    The first room we got ..There were so many things wrong with that room stained on bedsheets shower and t.v was broken . So many getto people there almost every other room someone was smoking weed and being loud. while I was waiting in the lobby I felt like I was in the middle of a low budget rap music video . However the pool was nice.. the bed was not comfortable at all ..

    Phonesavan, 3 night family trip, May 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It was ok.

    The hotel was ok. Paid for 2 breakfast for each day of our 4 day stay and never got the breakfast. Tried 2 days in a row but never got anyone to wait on us so just left and went off site to eat. I did report it. People at the front desk were nice. Had a hard time getting a receipt of my bill. They said they would email it to me but I never received it. Called them a few days after I got home to ask about it. After 3 separate phone calls I finally received it. All in all the hotel was ok. Probably will try others before this one next time. Didn’t hate it but wasn’t over thrilled either.

    Sharon, 4 night family trip, May 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Standard for Park Stay

    It was as expected for a hotel. Check in was easy to do. The room was nice and clean. Beds were comfy. The only issue was checking out, I had to wait since the 2 front desk employees were having computer issues

    4 night family trip, May 9, 2021

    Verified Hotels.com guest review

See all 439 reviews