It was big surprise that the hotel didn't have a privet beach belong to hotel and this was one of the reasons we choose the hotel. The receptionist explained that the hotel is not owning the beach any more and we must read an old information. Breakfasts were very boring, every single day the same very little choice, but tasty. No booklet information in the room with hotel information, for example there was a phone in the room without information what number should I call to reception. I tried random numbers but didn't work. Also no handle hanger with info for hotel staff: Please do not disturb - Please clean the room. But we still like staying in the hotel. Friendly staff, very clean hotel, nice food in restaurant in good prices, walkable access to Saranda promenade, shopping ...