Destination
Guests
All properties in Aalborg, Nordjylland, Denmark

Helnan Phønix Hotel

4-star hotel with bar/lounge, near Aalborg Historical Museum

  • Free WiFi
From
A$209

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Double Room, 2 Single Beds - Living Area
  • Junior Suite, 1 King Bed - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 47.
1 / 47Lobby Sitting Area
7.8.Good.
  • Comfortable room for our stay for 5 nights. Breakfast was good, catering for gluten free…

    Jun. 30, 2019

  • Well situated and nice

    Jun. 1, 2021

See all 1,318 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Dining options
Walkable
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 224 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Fitness center
  • Self parking

For families

  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • In Aalborg Centrum
  • Aalborg Historical Museum - 2 min walk
  • Budolfi Cathedral - 3 min walk
  • Jomfru Ane Gade - 4 min walk
  • Jens Bangs Stenhus - 5 min walk
  • Utzon Center - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room, 1 Single Bed
  • Double Room, 1 King Bed
  • Triple Room
  • Family Room
  • Junior Suite, 1 King Bed
  • Quadruple Room
  • Double Room, 2 Single Beds

What’s around

Landmarks

  • In Aalborg Centrum
  • Aalborg Historical Museum - 2 min walk
  • Budolfi Cathedral - 3 min walk
  • Jomfru Ane Gade - 4 min walk
  • Jens Bangs Stenhus - 5 min walk
  • Utzon Center - 10 min walk
  • House of Music - 14 min walk
  • Aalborg Tower - 15 min walk
  • Aalborg Zoo - 20 min walk
  • Gigantium Arena - 4.2 mi / 6.8 km

Getting around

  • Aalborg (AAL) - 11 min drive
  • Aalborg Station - 8 min walk
  • Aalborg Vestby Station - 10 min walk
  • Lindholm Station - 6 min drive
map

At a glance

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (DKK 75 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Lift
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Danish
  • English

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brigaderen - This lobby lounge serves breakfast only. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Phønix Hotel Aalborg
  • Helnan Phønix
  • Helnan Phønix Hotel Hotel
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Hotel Hotel Aalborg
  • Phønix Aalborg
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Aalborg
  • Helnan Phønix
  • Phønix Aalborg
  • Phønix
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Aalborg

Optional extras

Credit card charges are subject to an extra charge

Uncovered self parking costs DKK 75 per day

Buffet breakfast is offered for an extra charge of DKK 120 for adults and DKK 120 for children (approximately)

Cribs/Infant beds are available for DKK 100.0 per night

Pets are allowed for an extra charge of DKK 300 per accommodation, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Helnan Phønix Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs DKK 75 per day. Parking spots may be limited.
  • Yes, pets are welcome. There's a charge of DKK 300 per accommodation, per day.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Azzurra (3-min walk), 1000fryd (3-min walk), and Den Bette Kro (3-min walk).
  • Maintain your daily exercise routine at the gym.
7.8.Good.
  • 8.0.Very good

    Dejligt sted

    Dejligt at I havde fået restaureret Hotellet, virkeligt flot.. så mangler badeværelserne bare... 🤗

    Lars Wilcken, 1 night business trip, Oct. 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    God pris og yderst central beliggenhed

    Billigt og yderst central beliggenhed samt masser af parkering

    Renee, 1 night trip, Oct. 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Lidt trist og kønsløst, mangler hygge og karakter

    Noget slidt og lidt trist hotel, mangler hygge og karakter. På gangene var der tydeligvis ikke stykke tid, gammel vaskeklud flød på gulvet samme sted de to dage vi var der. Det giver et noget nusset indtryk kombineret med at hotellet virker lidt slidt, døre mv. på gangene.

    Tina, 1 night trip, Oct. 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    God service

    God service og rent værelse, centralt placeret .

    Afsoun, 1 night trip, Oct. 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Vi var meget tilfredse med værelset

    Nils-Erik, 2 night trip, Oct. 12, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Gammelt hotel med problemer

    Tekniske problemer på dette meget gamle hotel.Varmt vand skulle man vente på alt få længe.Opvarmning utilstrækkelig.Morgenmad OK,opholdslokale ( lobby) ganske pæn,dog for få siddepladser

    Nils Ole, 2 night trip, Sep. 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Goof bed, good breakfast

    1 night trip, Sep. 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel Phønix i Aalborg

    2 night trip, Sep. 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel Phønix i Aalborg

    2 night trip, Sep. 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfy stay in central Aalborg

    Nice early 20th centuary decor in a good location 5 minutes walk from the train station or old-town entertainment precinct

    Timir, 1 night trip, Aug. 10, 2020

    Verified Hotels.com guest review

See all 1,318 reviews