Helnan Phønix Hotel

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Overview of Helnan Phønix Hotel

Helnan Phønix Hotel

4.0 star property
4-star hotel with bar/lounge, near Aalborg Historical Museum

8.0/10 Very good

1,132 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
  • Connecting rooms available
The price is AU$120
Price available on 7/8/2022
Map
Vesterbro 77, Aalborg, DK-9000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Self parking
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
  • Conference space
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Aalborg Centrum
  • Aalborg Zoo - 20 min walk
  • Jomfru Ane Gade - 1 min drive
  • Aalborg Harbour - 1 min drive
  • Aalborg Tower - 5 min drive
  • Aalborg University - 15 min drive

Getting around

  • Aalborg (AAL) - 12 min drive
  • Lindholm Station - 8 min drive
  • Aalborg Station - 10 min walk
  • Aalborg Vestby Station - 10 min walk

About this property

Helnan Phønix Hotel

Just 3.8 mi (6.1 km) from the airport, Helnan Phønix Hotel puts you 1.1 mi (1.7 km) from Aalborg Zoo and 4.1 mi (6.7 km) from Aalborg University. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 224 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (DKK 110 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • Danish
  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Brigaderen - This lobby lounge serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for DKK 100.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs DKK 110 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards and cash.

Also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Overall score and ratings

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.1/10

Amenities

7.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Armend, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vidar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anne Mette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne Gro, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Varmt uden aircon
Vi boede på 2. Sal ud til Vesterbro på en lørdag. Der var ingen aircon på værelset. Og det larmede til 3 om natten. Vælger nok et andet hotel næste gang. Morgenmad og service helt ok.
Kim, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sven Hagen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Klaus, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lars Sverre, 1-night trip
Verified Hotels.com guest review

6/10 Good

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christian, 1-night trip
Verified Hotels.com guest review