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Movenpick Surabaya City

Property class: 4.5
Luxury hotel with spa, near Royal Plaza Surabaya

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Tucked away near Surabaya Zoo and Surabaya Town Square, Movenpick Surabaya City offers a luxurious retreat for families. Enjoy an outdoor pool, children's pool, or get pampered at the onsite spa. Savor a meal at Patita Restaurant or grab a coffee from the cafe while exploring the shopping mall on site.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 9 meeting rooms
  • 24-hour front desk

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
The current price is AU$68
includes taxes & fees
31 Aug - 1 Sept

Why we love this property

Eclectic dining options
The hotel features a restaurant, cafe, and bar in perfect harmony. Buffet breakfast and local organic options elevate the dining experience.
Spa and wellness haven
The full-service spa offers massage while a sauna awaits nearby. Garden views complement the health club and fitness room at this hotel.
Dream-worthy sleep
Premium bedding with pillow menus ensures restful slumbers in luxury guestrooms. Blackout drapes and rainfall showers elevate the curated, unique decor.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 1 Double Bed, City View

A modern hotel room with a large bed, a desk, and a view of the city.

Deluxe Double Room, 1 Double Bed, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

A hotel room with a large bed, a desk with a chair, a small table with a vase of flowers, and a view of the cityscape through large windows.

Deluxe Room, 2 Single Beds, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

A modern hotel room with a large bed, bedside tables, a desk, and a mirror.

Superior Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A modern hotel room with two beds, a large mirror, and a patterned rug.

Superior Room, 2 Single Beds

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, City View

A modern bathroom with a glass shower enclosure, a vanity with a mirror, a sink, and a bathtub.

Executive Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A modern bedroom with a large bed, bedside tables, a nightstand, a small round table with a vase, and a built-in wardrobe.

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About the area

Map
JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250

What's nearby

  • Royal Plaza Surabaya - 6 min walk - 0.6 km
  • Universitas Islam Negeri Sunan Ampel Surabaya - 9 min walk - 0.8 km
  • Surabaya Zoo - 8 min drive - 8.4 km
  • Mpu Tantular Museum - 9 min drive - 9.4 km
  • Monument Of Suroboyo - 9 min drive - 9.4 km

Getting around

  • Surabaya (SUB-Juanda) - 27 min drive
  • Surabaya Gubeng Station - 19 min drive
  • Surabaya Pasar Turi Station - 22 min drive
  • Tandes Station - 29 min drive
  • Margorejo Station - 6 min walk
  • Jemursari Station - 21 min walk

Restaurants

  • ‪Piero Mexican Restaurant - ‬3 min walk
  • ‪A&W - ‬4 min walk
  • ‪Richeese Factory - ‬2 min walk
  • ‪Tong Tji Tea House - ‬3 min walk
  • ‪Warkop depan alfamart TL margorejo - ‬3 min walk

About this property

Movenpick Surabaya City

  • Movenpick Surabaya City puts you a short five-minute drive from Royal Plaza Surabaya and Surabaya Town Square. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. Public transportation is close by: Margorejo Station is only 6 minutes on foot.

At a glance

DONE

Hotel size

    • 243 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Pool gate

Working away

  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Patita Restaurant – On-site restaurant. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: IDR 500000 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 218000 for adults and IDR 109000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 423500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Mercure Surabaya Hotel SURABAYA
Grand Mercure Surabaya Hotel
Grand Mercure Surabaya SURABAYA
Mercure Surabaya Surabaya
Grand Mercure Surabaya
Movenpick Surabaya City Hotel
Movenpick Surabaya City Surabaya
Movenpick Surabaya City Hotel Surabaya

Frequently asked questions

Does Movenpick Surabaya City offer free cancellation for a full refund?

Yes, Movenpick Surabaya City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Movenpick Surabaya City?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Movenpick Surabaya City?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Movenpick Surabaya City?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Movenpick Surabaya City?

Check-in start time: 2:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Movenpick Surabaya City and nearby?

Movenpick Surabaya City has a spa and an outdoor pool, as well as a health club and a garden.

Are there restaurants at or near Movenpick Surabaya City?

Yes, there's an on-site restaurant, Patita Restaurant.

What's the area around Movenpick Surabaya City like?

Movenpick Surabaya City is a short 6-minute walk from Margorejo Station and 13 minutes' walk from Royal Plaza Surabaya.

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Reviews

Movenpick Surabaya City Reviews

8.4

Very good

9.0

Cleanliness

7.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast selection was great and a highlight of the stay. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified review

10/10 Exceptional

Good new hotel, very clean and staff are very friendly
j, 1-night trip
Verified review

10/10 Exceptional

Business stay in Surabaya

We were only there one night on business but the hotel was quite nice, rooms very comfortable, great bed and linens, nice restaurant and breakfast buffet. Will stay there again when we return.
1-night trip
Verified review

10/10 Exceptional

Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Ian, 1-night trip
Verified review

10/10 Exceptional

Very good experience

The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Jan-Markus, 1-night trip
Verified review

6/10 Good

Okey room.

Did not get hand towels in the room. The 2nd day they only leave one hand towel. Very annoying. Pillows are very thick, and uncomfortable. Gave us better ones, but the cover looked old and dirty. Also a train that goes passed the hotel frequently, also at night and always honks loudly. But overall the hotel is clean, nice and good staff. Fridge also took 1 day to get cold, in one room, and never got cold in the other.
Jon Helge, 2-night trip
Verified review

8/10 Very good

Good condition
JONGMIN, 5-night trip
Verified review

8/10 Very good

Good property. Staff was wonderful and helpful. I would recommend it.
Craig, 9-night trip
Verified review

8/10 Very good

Room and services are all good, but pls choose the quiet side rooms, else you will hearing the praying at 4am in the morning
1-night trip
Verified review

6/10 Good

New business hotel in Surabaya

The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Chung Hsuan, 2-night trip
Verified review

4/10 Fair

Not so pleasant stay. Bad food quality at the hotel restaurant and very long service.
Alaa, 2-night trip
Verified review

10/10 Exceptional

깨끗한 객실
lee, 2-night trip
Verified review

10/10 Exceptional

一般

早餐選擇多。面對教堂，早上4:30就聽得到禱告聲。酒店前的馬路容易堵車
CHIH JEN, 2-night trip
Verified review

8/10 Very good

朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
KAORI, 2-night trip
Verified review

10/10 Exceptional

Jamal, 2-night trip
Verified review

10/10 Exceptional

INTAN SETIATI, 5-night trip
Verified review

8/10 Very good

Stephen, 1-night trip
Verified review

8/10 Very good

Chin Chin, 1-night trip
Verified review

8/10 Very good

HIROHIDE, 1-night trip
Verified review

10/10 Exceptional

Andrew, 2-night trip
Verified review

6/10 Good

Hirotoshi, 3-night trip
Verified review

10/10 Exceptional

JAEYEON, 2-night trip
Verified review

4/10 Fair

youngtae, 7-night trip
Verified review

8/10 Very good

Chi Kong, 1-night trip
Verified review

8/10 Very good

Wiwi, 1-night trip
Verified review

10/10 Exceptional

Dony, 1-night trip