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Hotel Indigo Ottawa Downtown City Centre, Ottawa

3.5 stars
123 Metcalfe StOttawaONK1P5L9Canada, (02) 8228 1927
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Excellent4.2 / 5
Service
Fantastic service
Location
Great location
WiFi
Good internet service
Breakfast
Breakfast is average
362See all 362 Hotels.com reviews
From 978 reviewsTripAdvisor Traveller Rating

Hotel Indigo Ottawa Downtown City Centre, Ottawa

Hotel Info: (02) 8228 1927

from A$170
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Standard Room
  • One Queen Bed, Non-Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Superior Room
  • Standard Room, 1 King Bed with Sofabed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 1 per room (up to 75 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Hotel Indigo Ottawa Downtown City Centre
  • Indigo Ottawa Downtown City Centre

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 75.00 per day

Optional extras

Self parking costs CAD 21 per day with in/out privileges

Rollaway beds are available for CAD 15 per day

Breakfast costs between CAD 4 and CAD 13 per person (approximately)

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Phi Bistro and Bar - This bistro specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Indigo Ottawa Downtown City Centre, Ottawa’s small print

Also known as

  • Hotel Indigo Ottawa Downtown City Centre
  • Indigo Ottawa Downtown City Centre

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 75.00 per day

Optional extras

Self parking costs CAD 21 per day with in/out privileges

Rollaway beds are available for CAD 15 per day

Breakfast costs between CAD 4 and CAD 13 per person (approximately)

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 362 reviews

Hotel Indigo Ottawa Downtown City Centre, Ottawa
Good3.0 / 5
For the price of the hotel I was expecting more, parking is about $24 and is in a really weird spot to get to as you have to go through another hotel. The room was modern and clean. Wifi available. Check in was easy, the lady at the front desk was friendly and had great advice on near by restaurants. There is a restaurant below, the menu seemed a bit pricey fo breakfast ($14 for eggs Benedict), I did have a coffee ($3 and very bitter). The stay was ok, I don't think I'd stay there again though.
1 night family trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Outstanding5.0 / 5
A visit to Parliament Hill
Room was very clean and modern; beautiful hotel property and friendly staff. Would definitely stay there again!
2 night romance trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Outstanding5.0 / 5
Great place to stay while visiting Ottawa
Highly recommend this hotel for a wonderful trip to Ottawa
2 night trip with friends
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Outstanding5.0 / 5
Great week end
Went with my daughter and her 3 children 3 and under. They enjoyed the pool and especially loved the shower. The girl at the front desk was amazing.
1 night family trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Good3.0 / 5
We were in Ottawa as a family (4) to attend the Canada Army Run. My husband is ex-military and is a member of Law Enforcement (serving on the TPS for 35 years and still serving). I was extremely disappointed that Hotel Indigo would not honour the government rate for our stay, saying that it had to be government business. Law Enforcement and Military should always be honoured.
1 night family trip

See all reviews

Hotel Indigo Ottawa Downtown City Centre, Ottawa

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