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Hotel Indigo Ottawa Downtown City Centre, Ottawa

3.5 stars
123 Metcalfe StOttawaONK1P5L9Canada, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.2 / 5
Service
Fantastic service
Vibe
Awesome vibe
Location
Great location
WiFi
Good internet service
371See all 371 Hotels.com reviews
From 858 reviewsTripAdvisor Traveller Rating

Hotel Indigo Ottawa Downtown City Centre, Ottawa

Hotel Info: 1800 846 835

from A$160
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Standard Room
  • One Queen Bed, Non-Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Superior Room
  • Standard Room, 1 King Bed with Sofabed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 1 per room (up to 75 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Hotel Indigo Ottawa Downtown City Centre
  • Indigo Ottawa Downtown City Centre

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 75.00 per day

Optional extras

Self parking costs CAD 21 per day with in/out privileges

Rollaway beds are available for CAD 15 per day

Breakfast costs between CAD 4 and CAD 13 per person (approximately)

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Phi Bistro and Bar - This bistro specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Indigo Ottawa Downtown City Centre, Ottawa’s small print

Also known as

  • Hotel Indigo Ottawa Downtown City Centre
  • Indigo Ottawa Downtown City Centre

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 75.00 per day

Optional extras

Self parking costs CAD 21 per day with in/out privileges

Rollaway beds are available for CAD 15 per day

Breakfast costs between CAD 4 and CAD 13 per person (approximately)

Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 371 reviews

Hotel Indigo Ottawa Downtown City Centre, Ottawa
Outstanding5.0 / 5
Great hotel! Can't wait to go back!
Loved staying at this hotel! Everything was top notch!
1 night trip with friends
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Excellent4.0 / 5
Wonderful stay. Great location for local shops and see the Parliament buildings. Close to everything. Only complaint, don't take with you a large SUV or pickup. I was told it was ok to park my Chey Silverado in the over sized vehicle parking but on the last day was told to park in the underground which seemed tight. You couldn't get anything bigger than a pickup in the over size parking lot anyway so I don't understand the purpose of it.
2 night romance trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Outstanding5.0 / 5
A Great Place to Stay!
We stayed for 11 nights visiting family in Ottawa and during that time we found the all the Staff from Front Desk, Housekeeping, Restaurant etc. to be extremely friendly, courteous and helpful at all times.Would recommend the Executive room as it had a dual aspect being on a corner of the building and also the breakfast package, which catered for all tastes and at a reasonable price too. I would thoroughly recommend this Hotel to anyone and would have no hesitation in booking there again when we next visit the family in Ottawa.
11 night family trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Excellent4.0 / 5
Great Location, Friendly Staff
Fast friendly check-in, clean comfortable room, nice lobby and bar. Parking a little bit funky (through another hotel) but very manageable. Fantastic location. Easy 50m walk to Starbicks, Tim Hortons, and Second Cup in the morning (so you know my priorities). Parliament building just a few blocks up Metcalf. Great restaurants right across the river. Only needed the car for coming and going to business outside the city - cabs plentiful so would forego the car were I just going to explore the city or had business downtown.
3 night business trip
Hotel Indigo Ottawa Downtown City Centre, Ottawa
Excellent4.0 / 5
Good value for your money
It was enjoyable, people were friendly. It was quiet.
2 night romance trip

See all reviews

Hotel Indigo Ottawa Downtown City Centre, Ottawa

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