Sure Hotel by Best Western Muenchen Hauptbahnhof

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Overview of Sure Hotel by Best Western Muenchen Hauptbahnhof

Sure Hotel by Best Western Muenchen Hauptbahnhof

3.0 star property
3-star hotel with bar/lounge, near Marienplatz

7.6/10 Good

254 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Bar
Map
Arnulfstr. 12, Munich, BY, 80335
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Munich City Centre
  • Marienplatz - 17 min walk
  • Theresienwiese - 18 min walk
  • Hofbrauhaus - 22 min walk
  • Viktualienmarkt - 10 min drive
  • English Garden - 13 min drive
  • Deutsches Museum - 15 min drive
  • Olympic Stadium - 14 min drive
  • Hellabrunn Zoo - 18 min drive
  • Nymphenburg Palace - 21 min drive
  • BMW World - 16 min drive

Getting around

  • Munich Airport (MUC) - 40 min drive
  • München Central Station (tief) - 2 min walk
  • Munich (ZMU-Munich Central Train Station) - 3 min walk
  • Munich Central Station - 3 min walk
  • Central U-Bahn - 4 min walk
  • Hackerbrücke S-Bahn - 9 min walk
  • Konigsplatz U-Bahn - 9 min walk

About this property

Sure Hotel by Best Western Muenchen Hauptbahnhof

Sure Hotel by Best Western Muenchen Hauptbahnhof puts you 0.9 mi (1.4 km) from Marienplatz and 0.9 mi (1.5 km) from Theresienwiese. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, this hotel is 1.1 mi (1.8 km) from Hofbrauhaus and 2.7 mi (4.4 km) from BMW World. Fellow travelers like that it's just a short walk to public transportation: Central U-Bahn is 4 minutes away and Hackerbrücke S-Bahn is 9 minutes.

Languages

Arabic, Bulgarian, English, French, German, Greek, Hungarian, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per night)
  • Offsite parking within 164 ft (EUR 15 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge

Traveling with children

  • Children stay free

What to do

  • Bicycle rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages

  • Arabic
  • Bulgarian
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Russian
  • Spanish
  • Ukrainian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hotelbar - Onsite bar. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9.5 for adults and EUR 5 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 15 per night
  • Parking is available nearby and costs EUR 15 per night (164 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Winters · Hotel München
Winters · Hotel München Am Hauptbahnhof
Winters Hotel · München Am Hauptbahnhof
Winters Hotel München ·
Winters Hotel München · Am Hauptbahnhof
Winters Hotel München · Am Hauptbahnhof Munich
Winters Hotel München Am Hauptbahnhof
Winters München · Am Hauptbahnhof
Winters München · Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof
Novum München Am Hauptbahnhof Munich
Novum München Am Hauptbahnhof
Sure By Muenchen Hauptbahnhof
Hotel München Am Hauptbahnhof
Novum Hotel München Am Hauptbahnhof
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel
Sure Hotel by Best Western Muenchen Hauptbahnhof Munich
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel Munich

Frequently asked questions

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.3/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

6/10 Good

Budget hotel - you get what you pay for.
Very clean hotel but rooms very warm. Unfortunately, it being a city centre hotel most rooms face onto busy streets so opening windows to get air into the room. only adds to the noise. A fan was available at recpetion. Bathroom clean but shower was very small. Breakfast was good, but a bit chaotic eg coffee and other items not replenished and one member of staff trying to do everything. Very convenient for public transport
4-night trip
Verified Hotels.com guest review

6/10 Good

Hotel in a good location, air conditioning or a fan was not included in the room. During hot days either would be needed.
3-night trip
Verified Hotels.com guest review

2/10 Poor

I have stayed in about 150 European hotels and this is the worst. Employees are poorly trained and provided only minimal knowledge. No effort to go the extra mile to help. Flights from USA always arrive in the morning. EVERY hotel I have ever stayed in in Europe makes an effort to allow you to check in before the official check in time if the room is available. This hotel strictly enforces the 3 pm check. NO HOTELS I have ever stayed in in Europe do it their way. They came to clean our room one morning and we were there. We did not want it cleaned while we were in the room during the morning. We did not know they refuse to clean room in the afternoon. This also provees that the room are available well before check-in time. Rooms are not air conditioned and it is impossible to get air circulation. Fans should be available. On the way out the door, we asked them to bring some towels to the room. They would not do so unless we went with them. ALL hotels bring towels or whatever you need and do not require that you be in the room. WORST HOTEL EVER.
Don, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Picture not true. Small room and no air conditioning 16 inchs between walls and bed you get what you pay for.
Ronald, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Decent, just too hot
We were impressed by the size of the room! We had a family room, so maybe they’re larger than regular rooms. It was comfortable, but really needs air conditioning. We were on the top floor, and even though it wasn’t a hot day, we were roasting. I can’t imagine what it would have been like if it had been an extremely hot day. Check-in was easy and front desk was helpful answering all of our questions. A shuttle bus is parked outside to take you to the airport rather than navigating the hectic train station, which was nice.
Heidi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

No air conditioner
Did not do breakfast option as it was $25 per day per person additional. Room was small, walk way for one person, sheets were and white. Behind stool beside the bed when moved could tell it had not swept or mopped in some time. NO AIR CONDITIONING and limited amount of ice. Fan was provided when asked. 2 very small elevators and during check out time frame was hard to get elevator.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good choice
Such a great location. All staff helpful
kathleen, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Hotel was conveniently located within walking distance of many sights. The hotel was somewhat dated - rooms used actual keys. Free wifi internet was terrible.
Nancy, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Never Again
It was shocking to find the room for my family is on 7th floor, but elevators only go to 6th floor. How does the hotel expect us to lug our luggage up two flight of stairs. Also the days we were thr was so hot and room had no AC or fan. Fortunately a staff handed me a tower fan to use. Bathtub sink is clogged, water unable to flow freely. And a few more gripes...
Richard, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

No AC
There's no Air Conditioning... You'd think that in a property this size there would be an A/C machine. Germany in the summer gets warmer. Slept so bad because of the heat.
Michael, 1-night family trip
Verified Hotels.com guest review