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Holiday Inn Grand Rapids Downtown, an IHG Hotel

3-star hotel with indoor pool, near Van Andel Arena

  • Free WiFi and free parking
From
A$217

Image gallery

  • Balcony
  • Balcony
  • Pool
  • Pool
  • Balcony
Balcony. Image 1 of 109.
1 / 109Balcony
8.2.Very good.
  • Clean, comfortable and friendly.

    Apr. 5, 2021

  • We enjoyed our stay at the hotel. The beds were super comfortable and the hotel is within…

    Feb. 6, 2021

See all 406 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Easy parking
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 175 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center

For families

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Van Andel Arena - 11 min walk
  • Public Museum of Grand Rapids - 1 min walk
  • DeVos Performance Hall - 5 min walk
  • Downtown Market - 22 min walk
  • Gerald R. Ford Museum - 1 min walk
  • Van Andel Museum Center - 1 min walk
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Fitness facility
  • Indoor pool
  • Restaurant
  • Spa tub

The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool
  • Restaurant
  • Bar/lounge
  • Spa tub

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 King Bed, Non Smoking, City View
  • Standard Room
  • Room, 1 Double Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Non Smoking, City View
  • Room, 2 Queen Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking, City View (Corner)

Location

  • Van Andel Arena - 11 min walk
  • Public Museum of Grand Rapids - 1 min walk
  • DeVos Performance Hall - 5 min walk

What’s around

Landmarks

  • Van Andel Arena - 11 min walk
  • Public Museum of Grand Rapids - 1 min walk
  • DeVos Performance Hall - 5 min walk
  • Downtown Market - 22 min walk
  • Gerald R. Ford Museum - 1 min walk
  • Van Andel Museum Center - 1 min walk
  • Grand Valley State University - Pew Campus - 3 min walk
  • Grand Rapids Art Museum - 10 min walk
  • Grand Rapids Civic Theatre - 11 min walk
  • Urban Institute for Contemporary Arts - 11 min walk
  • La Grande Vitesse - 0.6 mi / 1 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 19 min drive
  • Grand Rapids Station - 20 min walk

At a glance

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • 2 per room
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Personal motorised watercraft on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 1539
  • Conference space size (meters) - 143
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Accessible bathtub
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • First-run movies
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Pearl Street Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Spa tub
  • Personal motorised watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Holiday Inn Grand Rapids Downtown Hotel
  • Holiday Inn Grand Rapids Downtown Grand Rapids
  • Holiday Inn Hotel
  • Holiday Inn
  • Holiday Grand Rapids Downtown
  • Grand Rapids Downtown, An Ihg
  • Holiday Inn Grand Rapids Downtown
  • Holiday Inn Grand Rapids Downtown
  • Holiday Inn Grand Rapids Downtown, an IHG Hotel Hotel
  • Holiday Inn Grand Rapids Downtown, an IHG Hotel Grand Rapids
  • Holiday Inn Hotel Grand Rapids Downtown
  • Holiday Inn Grand Rapids Downtown Hotel
  • Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
  • Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
  • Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
  • Hotel Holiday Inn Grand Rapids Downtown

Optional extras

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 25 per accommodation, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6 AM to 11 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Grand Rapids Downtown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
  • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of USD 25 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 2:00 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Pearl Street Grill. Nearby restaurants include The Kitchen By Wolfgang Puck (3-min walk), Mojo's Piano Bar (6-min walk), and Ruth's Chris Steak House (6-min walk).
  • Have fun with activities like cycling, sailing, and water skiing, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Holiday Inn Grand Rapids Downtown, an IHG Hotel also has a 24-hour fitness center.
8.2.Very good.
  • 10.0.Exceptional

    Mom trip.

    Clean and comfortable,the Concierge helped us print a document we needed and replaced my moms card and let us know what was going on downtown. She was amazing and friendly.

    dana, 1 night family trip, Jan. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    In particular the staff was overly helpful with us making plans and directions, a special thank you to Claire and Julia! We also would like to thank Judy from the restaurant; these three ladies really made pur out-of-town bachelorette party weekend!

    Cera, 1 night trip with friends, Oct. 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Stay again

    Nathan our front desk manager was very help and went above problem solving helpful!! So very nice to hen front office staff are trusted to make CS decisions

    Kerrith, 2 night family trip, Oct. 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The Service was excellent. The room was clean and very nice inside. Our only complaint is we stayed on the 7th floor, west end, north side and the 131 expressway was right outside the window. It was very loud all night. I would suggest staying on the east end if possible as I think there would be less expressway noise.

    Larry, 2 night family trip, Oct. 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    From check in to check out the hotel staff was amazing. The restaurant had great food and the rooms were remodeled within the last 6 months and clean. It was a great location as well.

    Jen, 1 night family trip, Oct. 11, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Holiday Inn Grand Rapids

    I booked several rooms for myself and friends thru Hotel’s .com, thought we were getting a good rate, until we checked in and I was charged more for my room only! No one could explain why!! The person at the desk said it was because my friends must have booked thru a different site, but remember I booked all the rooms!!! Well in the end my friends paid 154$ for their rooms , i was charged 219.19 , which I am told I will have to dispute with my bank!! Not sure I will use Hotels.com again😖

    Paula s, 1 night family trip, Oct. 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Place

    Excellent stay at the Holiday Inn GR Downtown. Loved the location. Right in the heart of downtown. Walking distance to many of the attractions in the area. Right by the highway so it is great for your commute. Loved the staff members. From front desk staff members to the housekeeping members and to the dining staff. Excellent people and very friendly and welcoming. Props to the front desk members. My room card was not working. So I went back for assistance and they were very helpful. Wonderful crew...day or night.

    Kenneth, 2 night business trip, Sep. 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    There was a general lack of cleanliness throughout the hotel. There was a line of ants walking through the room and the toilet was visibly dirty around the outside of the bowl. The surfaces were also not wiped down as you could see dried liquids of various sorts on all of the table/counter surfaces. On the positive side, the beds were amazingly comfortable and clean. The AC worked very well as well as water pressure in the shower. The decor was updated very nicely. We spent extra to have breakfast included and were not disappointed as the options, french toast etc..

    RustyAnchor, 1 night romance trip, Aug. 7, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Weekend of relaxation

    It was a very relaxing weekend. Booked the trip way in advance. It would have been more fun had COVID-19 not occurred, but nature does what it wants to. We did enjoy the relaxing room. The staff was very friendly. Even though there were no official fireworks in the area, many individuals put on a nice view of their own.

    Lisa, 2 night trip, Jul. 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Room and service

    Very Good

    John, 1 night trip, May 18, 2020

    Verified Hotels.com guest review

See all 406 reviews