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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Novotel Cardiff Centre

4-starThis property has received its official star rating from Visit Wales.
Great for families

Good to know

  • Children's club (free)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT, United Kingdom

4-star hotel with indoor pool, near Cardiff Bay
  • Free WiFi
  • Great for families

    Good to know

    • Children's club (free)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very comfortable room, amazing bar attached to hotel.Dec. 4, 2019
  • Good location with good size rooms and very clean. Staff are very friendly and helpful.…Nov. 22, 2018

Novotel Cardiff Centre

from A$99
  • Standard Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed

What’s around Novotel Cardiff Centre

Landmarks

  • In Cardiff City Centre
  • Cardiff Bay - 2 min walk
  • Cardiff Motorpoint Arena - 7 min walk
  • Cardiff Castle - 17 min walk
  • Principality Stadium - 18 min walk
  • Wales Millennium Centre - 18 min walk
  • St. David's Hall - 14 min walk
  • Cardiff University - 22 min walk

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 32 min drive
  • Bristol Intl. Airport (BRS) - 55 min drive
  • Cardiff Queen Street Station - 11 min walk
  • Cardiff Central Station - 13 min walk
  • Cardiff Bay Station - 15 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Golfing nearby
  • Health club
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 2259
  • Conference space size (meters) - 210
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Malay
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Elements - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Novotel Cardiff Centre’s small print

Also known as

  • Novotel Cardiff Centre Hotel
  • Novotel Cardiff Centre Hotel Cardiff
  • Novotel Cardiff Centre
  • Novotel Cardiff Centre Hotel Cardiff
  • Hotel Accor Cardiff Centre
  • Novotel Cardiff Centre Wales
  • Cardiff Novotel
  • Novotel Cardiff Centre Hotel
  • Novotel Cardiff Centre Hotel
  • Novotel Cardiff Centre Cardiff

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Secured self parking costs GBP 13.00 per night

Buffet breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Airport shuttle service is offered for an extra charge of GBP 30 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Cardiff Centre

  • Does Novotel Cardiff Centre offer free cancellation for a full refund?
    Yes, Novotel Cardiff Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Cardiff Centre?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Cardiff Centre?
    Yes. Self parking costs GBP 13.00 per night.
  • Is there a pool at Novotel Cardiff Centre?
    Yes, there's an indoor pool.
  • Are pets allowed at Novotel Cardiff Centre?
    Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per night.
  • What are the check-in and check-out times at Novotel Cardiff Centre?
    You can check in from 2:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of GBP 10.00 (subject to availability).
  • Are there restaurants at or near Novotel Cardiff Centre?
    Yes, there's an onsite restaurant. Nearby restaurants include Golden Cross (8-min walk), Thai House Restaurant (9-min walk), and Madeira Restaurant (9-min walk).
  • Is airport shuttle service offered by Novotel Cardiff Centre?
    Yes, an airport shuttle is available. The charge is GBP 30 per vehicle one-way.

Recent reviews

Very good 8.4 From 780 reviews

Exceptional 10.0
Novotel Cardiff
It was very good, staffs are excellent (friendly and always ready and happy to meet the customers needs). Due to covid-19 only one swimming pool which was adults one and my child was not able to use the pool (that needs reviewing, think of childrens too). Breakfast was not the best because only 2 options given and sometimes the amount given is not enough as it depends on who serves. (That needs reviewing too) Also parking should be free of charge if staying in the hotel. Overall great place to stay.
Dediki, gb3 night family trip
Very good 8.0
Nice hotel close to centre but not right in the middle of the noise. Only downside was breakfast as had to pre order and eat in room and options were poor given it was £12. We stayed at another hotel in Oxford after we left and they were offering full buffet cooked breakfast. Also no spa treatments this may have been due to COVID restrictions in Wales but again the hotel In England we stayed at the next day was offering all treatments. However the hotel was clean and staff very pleasant but I wouldn’t pay the costs to return there in this climate.
Claire, gb4 night trip
Exceptional 10.0
Great hotel in a great location, staff really nice and helpful. Would highly recommend
Shane, gb3 night family trip
Very good 8.0
Business Stay Sep 2020
Hotel is not bad overall. Rooms could do with updating, or proper deep cleans at the very least. The measures for COVID are a little over the top compared to other hotels and restaurants. Evening meals in the restaurant are served on disposable plates with disposable wooden cutlery. Menu is limited and not 4* hotel standard. Drinks are served in plastic disposable cups. Not environmentally conscious. Breakfast forms seem a little redundant beyond ticking ‘cooked’ or ‘continental’ as the choices are not provided; you get what you are given, although it’s a good selection to take away with you.
gb3 night business trip
Good 6.0
expected bit more...
very poor cleaning standards. uncomfortable beds. Staff tried their best but that didn't work very well. sorry but I will not be coming back...
Jarosalw, gb3 night family trip
Fair 4.0
Short break in Cardiff
Area was generally clean but social distancing was minimal. Too many people in the pool when we were there ( I counted 14) none of them socially distancing. No opportunity to try any food in the hotel as restaurant did not open for lunch??? Breakfast was much too expensive given that similar fair is available over the road for quarry the price.
Paul, gb3 night trip
Good 6.0
ovotel Cardiff during covid
The bath in my room had clearly not been thoroughly cleaned due to finding hairs and possible eye lashes in my bath and plug hole. Other than this the rest of the hotel was clean and the staff pleasant. The pool is lovely but very cold. Ensure you check covid rules prior to your stay as I was dissapointed to find I could swim only for 1 hour once a day and sometimes could not find a space to swim at all. For me I would not have paid the additional fees for the pool/spa.
Natalie, gb3 night family trip
Fair 4.0
Air conditioning not working, tv signal poor and food was poor.
Leighton, gb1 night family trip
Good 6.0
Novotel Cardiff
Robin, gb2 night family trip
Very good 8.0
Very nice hotel
Nice stay, good location Car park should be free for residents. Staff is friendly and supportive Jacuzzi and pool are really a nice experience.
Rabea, gb1 night family trip

Novotel Cardiff Centre

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