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1 room, 2 adults

Grand Mercure Auckland

4.5-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
8 Customs Street, Auckland, 1707, New Zealand

Luxury hotel with restaurant, near Sky Tower
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here


Great location
Fantastic service
Awesome vibe

Grand Mercure Auckland

from A$251
  • Superior Room, Ocean View
  • Superior Room (City Side, 1 King Bed)
  • Superior Room (City Side, 1 Queen Bed)
  • Superior Room (2 Queen Beds)
  • Superior Room, Ocean View
  • Superior Room (2 Twin Beds)
  • Junior Suite
  • Standard Room

What’s around Grand Mercure Auckland

Top spots nearby

Recommended by this property

  • Sky Tower (6-minute walk)
  • University of Auckland (8-minute walk)
  • Auckland Town Hall (9-minute walk)
  • Auckland Domain (16-minute walk)
  • Auckland War Memorial Museum (18-minute walk)
  • Harbour Bridge (23-minute walk)
  • Mt. Eden (34-minute walk)
  • Eden Park (37-minute walk)
  • Kelly Tarlton's Underwater World (42-minute walk)
  • Auckland Zoo (45-minute walk)

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Britomart Station - 2 min walk
  • Auckland Grafton Station - 4 min drive
  • Auckland Mt Eden Station - 4 min drive

At a glance

Key facts

Hotel size

  • This hotel has 207 rooms
  • This hotel is arranged over 13 floors

Check-in and check-out

  • Check-in time starts at 3 PM
  • Check-out time is 10 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

Grand Mercure Auckland’s small print

Also known as

  • Mercure Auckland Hotel
  • Grand Mercure Auckland Hotel Auckland
  • Mercure Auckland
  • Accor Hotel Auckland
  • Mercure Auckland New Zealand
  • Mercure Auckland Hotel Auckland Central
  • Grand Mercure Auckland Hotel
  • Grand Mercure Auckland Hotel
  • Accor Hotel Auckland
  • Grand Mercure Auckland New Zealand


Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: NZD 100 per night

Optional extras

Self parking costs NZD 30 per day

Valet parking costs NZD 40 per day with in/out privileges

Buffet breakfast is offered for an extra charge of NZD 35 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 466 reviews

Very good 8.0
needs to kept cleaner
au18 night trip
Exceptional 10.0
Super hotel within easy reach of the restaurants, staff very accommodating
Euan, au2 night romance trip

Grand Mercure Auckland

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