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1 room, 2 adults

Novum Hotel Graf Moltke Hamburg

Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Lift
  • Smoke-free property
Steindamm 1, Hamburg, HH, 20099, Germany

Central hotel connected to the convention center, within easy reach of Moenckebergstrasse
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Lift
    • Smoke-free property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great place Dec. 10, 2019
  • Stayed here for just 1 night to then head off to Berlin. The location of the hotel is…Jun. 4, 2019

Novum Hotel Graf Moltke Hamburg

from A$108
  • Standard Double Room
  • Standard Single Room, 1 Single Bed
  • Basic Single Room, 1 Queen Bed
  • Comfort Single Room, 1 Single Bed
  • Comfort Double Room
  • Comfort Triple Room
  • Comfort

What’s around Novum Hotel Graf Moltke Hamburg

Landmarks

  • In Saint Georg
  • Miniatur Wunderland - 25 min walk
  • Hamburg Dungeon - 25 min walk
  • Elbe Philharmonic Hall - 34 min walk
  • Reeperbahn - 35 min walk
  • Moenckebergstrasse - 4 min walk
  • Hamburg City Hall - 14 min walk
  • Hamburg Wholesale Market - 21 min walk

Getting around

  • Hamburg Airport (HAM) - 24 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Central S-Bahn - 5 min walk
  • Hamburg Dammtor Station - 23 min walk
  • South Central U-Bahn - 1 min walk
  • North Central U-Bahn - 4 min walk
  • Monckebergstrasse U-Bahn - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 89 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

  • Offsite parking nearby (EUR 10 per night)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1880
  • Lift
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Novum Hotel Graf Moltke Hamburg’s small print

Also known as

  • Novum Hotel Graf Moltke Hamburg
  • Novum Hotel Hamburg Graf Moltke
  • Graf Moltke Top Hotel
  • Novum Graf Moltke Hamburg
  • Novum Hotel Graf Moltke Hamburg Hotel
  • Novum Hotel Graf Moltke Hamburg Hamburg
  • Novum Hotel Graf Moltke Hamburg Hotel Hamburg
  • Novum Hotel Graf Moltke
  • Novum Graf Moltke Hamburg
  • Novum Graf Moltke
  • Graf Moltke Top Hotel
  • Novum Graf Moltke
  • Novum Graf Moltke Hamburg
  • Novum Hotel Graf Moltke
  • Novum Hotel Graf Moltke Hamburg

Policies

Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 15.00 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 15.00 (subject to availability)

Parking is available nearby and costs EUR 10 per night

Rollaway beds are available for EUR 30 per night

Buffet breakfast is offered for an extra charge of EUR 8.90 for adults and EUR 4.95 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novum Hotel Graf Moltke Hamburg

  • Does Novum Hotel Graf Moltke Hamburg offer free cancellation for a full refund?
    Yes, Novum Hotel Graf Moltke Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novum Hotel Graf Moltke Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novum Hotel Graf Moltke Hamburg?
    Sorry, there's no onsite parking at Novum Hotel Graf Moltke Hamburg.
  • Are pets allowed at Novum Hotel Graf Moltke Hamburg?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Novum Hotel Graf Moltke Hamburg?
    You can check in from 3:00 PM - anytime. There's a charge of EUR 15.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15.00 (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Novum Hotel Graf Moltke Hamburg?
    Yes. Nearby restaurants include Kamps Backstube (4-min walk), Dim Sum Haus Restaurant China (4-min walk), and Jim Block (4-min walk).
  • Is there an onsite casino at Novum Hotel Graf Moltke Hamburg?
    No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
  • What is there to do at Novum Hotel Graf Moltke Hamburg and nearby?
    Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course.

Recent reviews

Good 7.4 From 1,199 reviews

Very good 8.0
For us it was so convenient across the road from the bus station and the hauptbahnhof. Many food options, supermarkets and sightseeing walking distance.
au1 night family trip
Good 6.0
Horrible service
Everything we requested for before arrival was ignored. We asked for a double bed in a higher floor/quiet room. We were given single beds opposite each other on the first floor directly above the lobby entrance where everyone smokes, so if we open the window the smell comes into our room. The room is super noisy during the day and quite seedy being near the hbf. When we asked for a double bed room we were told there were none, and that all the room configuration is single beds like our room. We walked pass someone’s room and guess what. There’s a double bed. Why do you need to lie instead of just saying there’s no more double bed left?? When I booked I specifically chose “double bed” room, and we requested this months in advance! The only positive is the location since it’s so close to the central station. Staff are so rude and grumpy, very unaccomodating and unhelpful. Never again. I would suggest staying at Generator Hostel instead just across the street, it looked much cleaner, newer and more comfortable if you have to wait around in the lobby like we did for our night travel.
au2 night romance trip
Very good 8.0
Good location. Walking distance to central train station and lots of eating places/shops close by. Would stay here again. Breakfast was good. Room and bathroom were on the smallish side. No aircon in our room but being spring time, we could open window and enjoyed light breeze.
Sally, au2 night trip
Poor 2.0
Illegality and dishonest staff from the Novum graf
Dishonest people from the Novotel graf hotel as they denied my request of cancellation (because of the Covid) before the check-in and they cashed all the money. I did everything in order to cancel the booking as a customer. They didn’t refund despite clear terms through hotels.com. They refused categorically the cancellation without any communication to me . Don’t book at this hotel!!!!!! I complain against them to the European consumer rights naming also hotels.com. I will continue to tell story into the social networks including hotels.com as thé latter didn’t manage to find an agreement with the hotel despite my many calls. I spent 15 euros by phone to call US customer service. Hotels .com website, as an intermediary, must find an agreement with the hotel as the hotel breached the cancellation terms but hotels.com didn’t find any agreement. I must myself negotiate with the hotel. Do not book to Novum graf hotel in Hamburg.
Filipe, us3 night trip
Very good 8.0
Dusty rooms but good buffet
Room was quite dusty. Other than that, there’s no major complaints. The buffet makes the price a lot more worth it.
us2 night trip
Very good 8.0
Pillow smelt smokey
nz1 night family trip
Very good 8.0
Central location, clean tidy room, breakfast fine. Good central location and a good base for a few days visit.. would stay again 😀
gb4 night romance trip
Good 6.0
On arrival, receptionist wasn’t very welcoming and didn’t give us any information ( safe in room etc)
ie3 night trip with friends
Very good 8.0
Good breakfast. Good value for cost. Outside in the plaza area there are homeless sleeping though
kelly, us2 night family trip
Very good 8.0
Good location
Good location. Breakfast was not too exciting
Paul, gb1 night trip

Novum Hotel Graf Moltke Hamburg