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All properties in Tlaquepaque, Jalisco, Mexico
1 room, 2 adults

El Tapatio Hotel And Resort

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Carretera Chapala Km. 6.5, Tlaquepaque, JAL, 45588, Mexico

Family-friendly hotel in Tlaquepaque with 3 bars/lounges and outdoor pool
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Breakfast
Tasty breakfast
Location
Great location
Room
Great room
Service
Fantastic service

El Tapatio Hotel And Resort

from A$85
  • Superior Room, 2 Double Beds
  • Premier Room, 2 Double Beds
  • Superior Room, 1 King Bed

What’s around El Tapatio Hotel And Resort

Landmarks

  • Plaza de Toros El Centenario - 3 mi / 4.8 km
  • Plaza Forum Tlaquepaque - 6 mi / 9.6 km
  • Expo Guadalajara - 7.4 mi / 11.9 km
  • Avienda Chapultepec - 6.6 mi / 10.6 km
  • United States Consulate Guadalajara - 7.3 mi / 11.8 km
  • Plaza de Armas - 8.2 mi / 13.1 km
  • La Minerva - 8.2 mi / 13.2 km
  • Guadalajara Cathedral - 8.3 mi / 13.3 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 2 floors

Check-in and check-out

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Golfing nearby
  • Nightclub
  • Swim-up bar
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

El Tapatio Hotel And Resort’s small print

Also known as

  • El Tapatio Hotel Resort Tlaquepaque
  • El Tapatio Hotel And Resort Tlaquepaque
  • El Tapatio Hotel And Resort Hotel Tlaquepaque
  • El Tapatio Hotel Resort
  • El Tapatio Tlaquepaque
  • Hotel El Tapatio And Resort
  • Hotel El Tapatio Tlaquepaque
  • El Tapatio Hotel Resort Tlaquepaque
  • El Tapatio Hotel Resort
  • El Tapatio And Tlaquepaque
  • El Tapatio Hotel And Resort Hotel

Policies

  • Pool access available from 8 AM to 8 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs MXN 50 per night

    Buffet breakfast is offered for an extra charge of MXN 250 per person (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Very good 8.2 From 850 reviews

    Good 6.0
    Manageable, but not wonderful
    The hotel is located ON the highway so getting in & out is pretty tricky. The drive up the hill to the main hotel area is very pretty, beautiful condos & cobblestone street. We were in the "600" area of rooms, away from the pool, restaurant, gym and so on. The outside is dated, but the rooms are very spacious. Very nice size to feel comfortable with other people and not be "on top" of each other. There is also a beautiful balcony on the lawn facing downtown. Room was clean & bed was comfy. Our room had plenty of hot water, but our neighbors (non attached) did not. The tub didn't drain well & the shower head sprayed everywhere. The knob to control the water also fell off every time we used it. The staff had been checking in a large group when we arrived & not once did they acknowledge that we and another party had been waiting. They didn't even make eye contact or say "We will be with you soon"....nothing. Breakfast buffet at the restaurant had good food, we had to ask the staff a few times for items. Coffee being one & tortillas being the other (That never arrived). Later one evening we sat in an area near the restaurant for drinks, we received 1 round quickly, then didn't see our waiter again for a good 45 minutes. Pool area is pretty, but we did not get in, just sat near the pool to rest. Location wise, fairly close to everything especially if you rented a car. 30 minute drive to downtown / "Centro" Gudalajara
    BajaMel, usOther trip
    Exceptional 10.0
    El Tapatio 5 Stars - Hotels.com 1 Star
    My stay at the Tapatio Hotel and resort is always first class that is one of the reason I always book this hotel. The only problem I had was the communication and request I made with Hotels.com and the information that was passed on to the hotel. I reserved three room due to it being my Son birthday and we would be inviting his friend to celebrate. I requested two of the rooms being together, so we have access to the kids, I also requested the rooms to be at pool level. The hotel does have room joint but this is something that need to be communicated, I received an e-mail back from hotels.com stating that additional fee may be required for my request but nothing else. Upon arrival in Mexico nothing was communicated per my request from Hotels.com to El Tapatio Hotel and Resort. The Resort went out of their way to try to accommodate my request, due to it being a weekend they could only get me two room next to each other not joining. I really feel Hotels.com dropped the ball communicating my request for a very import event for my son. I never wright negative reviews but I felt this one was warranted.
    carlos, us1 night family trip
    Poor 2.0
    The rooms were dirty since day one we ended only staying for only a week the water was dirty it was like dirt coming out of the shower i had a baby with me and was unable to bathe him or wash bottles we couldn't shower for 4 days The management was terrible and refused to do anything about all the inconveniences there were bed bugs and even then they refused to change the sheets. I tried getting my money back and they refused to give a refund and even got threatened by management saying that if i didnt take the room they were not going to refund anything at all. The whole trip was terrible. I always use expedia for all my bookings and more often then not its for booking more than 5-10 room. My experience was terrible i hope no one has to go through this ever. TERRIBLE SERVICE never booking here again ever
    us14 night family trip
    Poor 2.0
    STAY AT YOUR OWN RISK
    I had $100 stolen from my wife’s purse while we went to the swimming pool area. Made a report with manegement which weren’t Surprised about it all they said we will fallow up with it. Make sure you take all your valuables at all time or use the safe. Also the Hotel is connected with a tour company that all they want is your money. I canceled a tour because they weren’t on time and asked for a refund they said No. Basically you just pick up everyone who wants to take a tour from different hotels and that’s most of your time gone and part of the Tour. Just take the José Cuervo Tour if you want to go to tequila which is much better and a respectable Tour Company. In this Hotel you are in your own.
    Carlos, us5 night romance trip
    Poor 2.0
    Worst hotel ever!!!!!!!!
    Very bad service, no use of the pool its condition was poor water was very green, it turn blue until our 7 day (last day). Room sink was clogged, air conditioner was leaking water. And airport transportation van only had one bench with a total of six passengers, kids were asked to sit on the floor with the luggage. Last point one of our nights as we were returning my son stopped at the restaurant to ask if they were surviving buffet? They told him yes menu and buffet, when we sat down the waiter came and dropped of the menu we told him we will have the buffet he responded saying NO buffet only menu we pointed at the food tables he said no private party, as we were leaving other tables were getting up and serving them selves so we asked another waiter he responded buffet ended, we spoke to a manager and he had a different story he said they didn't have enough food for everyone and we needed to order from the menu. Very bad customer service!!!!
    Mayra, us9 night family trip

    El Tapatio Hotel And Resort

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