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1 room, 2 adults

Holiday Inn Express Rochester - University Area

2.5-star2.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Free WiFi
717 E Henrietta Rd, Rochester, NY, 14623, United States of America

Hotel with indoor pool, near Strong Memorial Hospital
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Playground on site
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New York may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Check in was easy and efficient and she was super friendly... but the lack of hot water…Jan. 19, 2021
  • Room was clean and comfortable but the shower and drain did not work wellDec. 13, 2020

Holiday Inn Express Rochester - University Area

from A$124
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility, Bathtub)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

What’s around Holiday Inn Express Rochester - University Area

Landmarks

  • University of Rochester - 45 min walk
  • Strong Memorial Hospital - 33 min walk
  • Bill Gray's Regional Iceplex - 23 min walk
  • URMC Women's Health Center - 26 min walk
  • Genesee Valley Park - 38 min walk
  • Frederick Douglass Statue - 41 min walk
  • Marketplace Mall - 41 min walk
  • Highland Hospital - 44 min walk

Getting around

  • Greater Rochester Intl. Airport (ROC) - 6 min drive
  • Rochester Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • New York may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Playground on site
  • Golfing nearby
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 464
  • Conference space size (meters) - 42
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Holiday Inn Express Rochester - University Area’s small print

Also known as

  • Holiday Inn Express Rochester Brighton Hotel
  • Holiday Inn Express Rochester - University Area Rochester
  • Holiday Inn Express Rochester - University Area Hotel Rochester
  • Holiday Inn Express Rochester University Area Hotel
  • Holiday Inn Express University Area Hotel
  • Holiday Inn Express Rochester University Area
  • Holiday Inn Express Rochester Brighton Hotel
  • Holiday Inn Express Rochester Brighton
  • Holiday Inn Express Rochester University Area Hotel
  • Holiday Inn Express Rochester University Area
  • Holiday Inn Express Rochester - University Area Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Express Rochester - University Area

  • Does Holiday Inn Express Rochester - University Area offer free cancellation for a full refund?
    Yes, Holiday Inn Express Rochester - University Area does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Rochester - University Area?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Express Rochester - University Area?
    Yes, there's free self parking.
  • Is there a pool at Holiday Inn Express Rochester - University Area?
    Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Are pets allowed at Holiday Inn Express Rochester - University Area?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Express Rochester - University Area?
    You can check in from 3 PM - 5:30 AM. Check-out time is 11:00 AM. Express check-out is available.
  • Are there restaurants at or near Holiday Inn Express Rochester - University Area?
    Yes. Nearby restaurants include Duff's Famous Wings (14-min walk) and DiBella's Italian Market (2.1 mi).
  • What is there to do at Holiday Inn Express Rochester - University Area and nearby?
    Holiday Inn Express Rochester - University Area has an indoor pool and a 24-hour fitness center, as well as a picnic area.

Recent reviews

Very good 8.2 From 300 reviews

Good 6.0
The bathroom tub water was running all night could not use the shower and the bathroom door would lock if you close it when no one was in there
Emilia, us1 night family trip
Fair 4.0
Trust the Reviews even the bad ones
Not sure why but this hotel has issues with rowdy kids and family’s all the time! Several reviews stated this I didn’t pay any attention to it! Then at 12-2 in the morning kids and adults running up and down the hall ways between rooms! Called front desk twice and nothing was done!
Ryan, us1 night trip
Fair 4.0
We checked in at about 6:30pm. We paid for 2 queen beds for 4 people. The girl, who was not properly wearing her mask, gave us a key to room 203. When we opened the door it was a 1 King bed without a pullout. So we went back downstairs to the desk to get a room with 2 queens. The girl took a very long time to try to find us a room. She gave us a key to room 300. We went up to a clean room that did not have occupants. At 1 o’clock in the morning a woman tried to enter the room was pounding on the door with the key to room 300. I called down to the desk to inform them that we were already in the room and had been transferred from Room 203 to room 300. The man at the desk at that time said we were not properly checked in and there was no record of us in the room. When I gave him my name he said we should have been in room three 319. At that time he was transferring the other woman to that room. None of us could go back to sleep after the incident.
us1 night family trip
Very good 8.0
I am happy living the hotel, the hotil is very nice.and there is good service,the room is cleaning
us2 night family trip
Good 6.0
poor service
We booked hotel room for swimming and working out in gym we were told 3 different stories about why areas were closed also are tub falsit lecked and was very rusty paid decent money for poor service in my opinion called to complain General manager never returned my phone call.
Kareen, us1 night family trip
Exceptional 10.0
Unexpected value
The front staff and manager were so helpful when we checked in. The shower was one of the best I have encountered in a hotel. The bed was comfortable although my husband found the pillows lacking.
Dennis, us1 night trip
Fair 4.0
we stayed here in late august and we were very disappointed. when my wife first came into the room, she was afraid to even sit down anywhere. very old furniture. we are pretty sure that the sheets were not changed. the elevators smelled very weird. overall, our stay was unpleasant and we do not recommend staying at this hotel.
us2 night family trip
Very good 8.0
It was fine except that they should list that you are unable to use the pool!
Jodi, us1 night trip
Exceptional 10.0
Holiday Inn Express Professionalism Services
My stay at the Holiday Inn Express was most relaxing and accommodating due to Angel Vasquez courteous, polite and overall professionalism services. I would recommend this hotel to others for this hotel's amenities and exceptional guest services.
us2 night family trip
Very good 8.0
The beds were clean and comfortable and the room seemed clean, but there was some damage to the walls that need repair. The shower was strong and plenty of hot water but the tub floor itself needs some repair.
us2 night family trip

Holiday Inn Express Rochester - University Area