Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

The Panoramic By Xperience Hotels

3.5-star3.5 stars
Calle 10 Sur, La Veleta, Tulum, QROO, 77780, Mexico

Comfortable La Veleta condo with kitchen
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • It was a great hotel ... I will def go back and stay Oct. 25, 2020
  • Upon check in, they told me that the room I paid for was not available due to “…Oct. 7, 2020

The Panoramic By Xperience Hotels

from A$74
  • Basic Studio, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Classic Studio (One Bedroom)
  • Classic Apartment (Two Bedroom)
  • Premier Apartment (Three Bedroom)

What’s around The Panoramic By Xperience Hotels

Landmarks

  • In La Veleta
  • Tulum National Park - 38 min walk
  • Tulum Beach - 3.4 mi / 5.5 km
  • Tulum Mayan Ruins - 3.7 mi / 6 km
  • Playa Ruinas - 3.8 mi / 6.1 km
  • Gran Cenote - 4.1 mi / 6.7 km
  • Playa Paraiso - 4.2 mi / 6.7 km
  • Tulum Monkey Sanctuary - 5.7 mi / 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 7:00 AM - 7:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

In the hotel

Things to do
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Pool umbrellas
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Designated smoking areas
  • Rooftop terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)
Be entertained
  • Smart TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
  • Kitchen
  • Cookware, dishware and utensils
  • Free bottled water
More
  • Weekly housekeeping provided
  • In-room safe
  • Access via exterior corridors

The Panoramic By Xperience Hotels’s small print

Also known as

  • The Panoramic By Xperience Hotels Tulum
  • The Panoramic By Xperience Hotels Condominium resort
  • The Panoramic By Xperience Hotels Condominium resort Tulum
  • The Panoramic By Xperience Hotels Tulum
  • The Panoramic By Xperience Hotels Condominium resort
  • The Panoramic By Xperience Hotels Condominium resort Tulum

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children under 15 years old are not allowed in the swimming pool without adult supervision.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: USD 1.3 per accommodation, per night

    Deposit: USD 250.0 per stay

    Optional extras

    Weekly housekeeping is provided; fees apply for additional cleaning

    Airport shuttle service is offered for an extra charge of USD 220 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Panoramic By Xperience Hotels

    • Does The Panoramic By Xperience Hotels offer free cancellation for a full refund?
      Yes, The Panoramic By Xperience Hotels does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Panoramic By Xperience Hotels?
      This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Panoramic By Xperience Hotels?
      Yes, there's free self parking.
    • Is there a pool at The Panoramic By Xperience Hotels?
      Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Are pets allowed at The Panoramic By Xperience Hotels?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at The Panoramic By Xperience Hotels?
      You can check in from 3:00 PM to midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near The Panoramic By Xperience Hotels?
      Yes. Nearby restaurants include Los Aguachiles Tulum (13-min walk).
    • Is airport shuttle service offered by The Panoramic By Xperience Hotels?
      Yes, an airport shuttle is available. The charge is USD 220 per vehicle one-way.
    • What is there to do near The Panoramic By Xperience Hotels?
      Recommended spots to visit include Tulum National Park (1.9 mi) and Tulum Beach (3.4 mi), along with Tulum Mayan Ruins (3.7 mi) and Playa Ruinas (3.8 mi).

    Recent reviews

    Very good 8.2 From 35 reviews

    Exceptional 10.0
    Amazing facility. Fast and friendly communication.
    Jason, us4 night trip
    Very good 8.0
    Very Clean, all staff members wore face mask and made sure we followed the 6ft social distance policy.
    Alain, us3 night trip
    Very good 8.0
    Nice place. Pool is amazing. Private pool is good too.
    Gian, us2 night trip
    Very good 8.0
    I love that it had a pool inside our penthouse, the only I did not like was there was no food on the premises
    Tempestt, us2 night romance trip
    Fair 4.0
    irresponsible management
    terrible service by the administrator !! there was no one from the administration when we arrived, the security guard had to do magic to give us a room, because the room we were given had no electricity, and we waited until 11:30PM and they downgrades us to a smaller room. Beatiful residences, AWFULL and UNPROFESIONAL management
    enrique, us1 night trip
    Exceptional 10.0
    This hotel was beautiful and the service is amazing. I highly recommend staying here.
    Morgan, us4 night trip
    Good 6.0
    No service - no restaurant - nearest place to get food is 15 minute walk
    Luis, us10 night trip with friends
    Exceptional 10.0
    Recommended
    Money well spent! Beautiful place. The pool was awesome. Only down side is they don’t have room service and i never recieved the cooking pots for my whole trip that i’ve been asking for since we arrived.
    us6 night business trip
    Exceptional 10.0
    Axel was amazing he cater to our every needs .. anything I needed he was there his hospitality exceeded my expections and I would go back .. he made my stay very comfortable and stress free def how a vacation should be ..
    us4 night trip with friends
    Very good 8.0
    We had a little suite with rooftop pool . We loved the private pool . However , there was no key for the door to the upstairs so this made us feel a little uneasy . Maybe other units have a key, but they said they could not find our key for that door. We also loved the large shared pool. The service was great and very attentive personal.
    us4 night romance trip

    The Panoramic By Xperience Hotels

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