Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

The Panoramic By Xperience Hotels

3.5-star3.5 stars
Calle 10 Sur, La Veleta, Tulum, QROO, 77780, Mexico

Comfortable La Veleta condo with kitchen
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • This hotel is super nice- the center with all of the trees that opens up to the sky is so…Nov. 10, 2020
  • Amazing time at The Panoramic. The hotel was clean and our private pent house was great.…Oct. 29, 2020

The Panoramic By Xperience Hotels

from A$174
  • Basic Studio, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Classic Studio (One Bedroom)
  • Classic Apartment (Two Bedroom)
  • Premier Apartment (Three Bedroom)

What’s around The Panoramic By Xperience Hotels

Landmarks

  • In La Veleta
  • Tulum National Park - 38 min walk
  • Tulum Beach - 3.4 mi / 5.5 km
  • Tulum Mayan Ruins - 3.7 mi / 6 km
  • Playa Ruinas - 3.8 mi / 6.1 km
  • Gran Cenote - 4.1 mi / 6.7 km
  • Playa Paraiso - 4.2 mi / 6.7 km
  • Tulum Monkey Sanctuary - 5.7 mi / 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 7:00 AM - 7:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Restrictions apply*

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

In the hotel

Things to do
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Pool umbrellas
Working away
  • Business centre
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Lift
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Handrails in stairways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)
Be entertained
  • Smart TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
  • Kitchen
  • Cookware, dishware and utensils
  • Free bottled water
More
  • Weekly housekeeping provided
  • In-room safe
  • Access via exterior corridors

The Panoramic By Xperience Hotels’s small print

Also known as

  • The Panoramic By Xperience Hotels Tulum
  • The Panoramic By Xperience Hotels Condominium resort
  • The Panoramic By Xperience Hotels Condominium resort Tulum
  • The Panoramic By Xperience Hotels Tulum
  • The Panoramic By Xperience Hotels Condominium resort
  • The Panoramic By Xperience Hotels Condominium resort Tulum

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 10:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    Deposit: USD 100.0 per accommodation, per stay

    Pet deposit: USD 20 per night

    Optional extras

    Weekly housekeeping is provided; fees apply for additional cleaning

    Pets are allowed for an extra charge of USD 20 per pet, per night

    Airport shuttle service is offered for an extra charge of USD 220 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Panoramic By Xperience Hotels

    • Does The Panoramic By Xperience Hotels offer free cancellation for a full refund?
      Yes, The Panoramic By Xperience Hotels does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Panoramic By Xperience Hotels?
      This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Panoramic By Xperience Hotels?
      Yes, there's free self parking.
    • Is there a pool at The Panoramic By Xperience Hotels?
      Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Are pets allowed at The Panoramic By Xperience Hotels?
      Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 20 per night.
    • What are the check-in and check-out times at The Panoramic By Xperience Hotels?
      You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near The Panoramic By Xperience Hotels?
      Yes. Nearby restaurants include Los Aguachiles Tulum (13-min walk).
    • Is airport shuttle service offered by The Panoramic By Xperience Hotels?
      Yes, an airport shuttle is available. The charge is USD 220 per vehicle one-way.
    • What is there to do near The Panoramic By Xperience Hotels?
      Recommended spots to visit include Tulum National Park (1.9 mi) and Tulum Beach (3.4 mi), along with Tulum Mayan Ruins (3.7 mi) and Playa Ruinas (3.8 mi).

    Recent reviews

    Very good 8.0 From 42 reviews

    Exceptional 10.0
    Great stay ...
    It was a great hotel ... I will def go back and stay
    Rosheta, us4 night trip
    Poor 2.0
    Poor management
    Upon check in, they told me that the room I paid for was not available due to “maintenance”. I asked to see the room and they could not show me. I believe the gave my room away. I paid for a 3 bedroom PH suite with private pool and got a 2 bedroom regular room instead. Then...the electricity and water went out the next day and all they could tell me was that they’re not a hotel and to contact the people I booked with (which was Hotels.com) (which I also had NO SERVICE to contact anyone). My birthday was ruined!
    Enjoli, us4 night trip with friends
    Very good 8.0
    Pool and view is the best view I have experienced in a long time. I absolutely loved it.
    Lex, us4 night family trip
    Good 6.0
    Was good to stay here, more like a hotel, I loved the swimming pool, It missing a re estaurant or little store, but I think in the future.l they will hace it. Administration wasnt too good. From the person who rented me the studio. I had to wait 25min when I arrived to get the key
    Enrike, us4 night business trip
    Exceptional 10.0
    Amazing facility. Fast and friendly communication.
    Jason, us4 night trip
    Exceptional 10.0
    breathtaking hotel!! from the lobby to the rooftop pool, extremely clean,the staff is very friendly and helpful, the location is perfect. If your planing to go to Tulum i highly recommend this hotel. xoxo
    mariareyn, us5 night romance trip
    Very good 8.0
    Very Clean, all staff members wore face mask and made sure we followed the 6ft social distance policy.
    Alain, us3 night trip
    Very good 8.0
    Nice place. Pool is amazing. Private pool is good too.
    Gian, us2 night trip
    Very good 8.0
    I love that it had a pool inside our penthouse, the only I did not like was there was no food on the premises
    Tempestt, us2 night romance trip
    Fair 4.0
    irresponsible management
    terrible service by the administrator !! there was no one from the administration when we arrived, the security guard had to do magic to give us a room, because the room we were given had no electricity, and we waited until 11:30PM and they downgrades us to a smaller room. Beatiful residences, AWFULL and UNPROFESIONAL management
    enrique, us1 night trip

    The Panoramic By Xperience Hotels