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1 room, 2 adults

Shangri-La Hotel, The Marina

5-star5 stars
Great for familiesThis property has good facilities for families.
Pierpoint Road, Cairns, QLD, 4870, Australia

Luxury hotel with 2 bars/lounges, near Cairns Esplanade
  • Free WiFi
From 3,026 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Value
Fairly good value for money

Shangri-La Hotel, The Marina

from A$170
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Twin Room, 2 Single Beds, Sea View
  • Executive Room, 1 King Bed, Marina View
  • Executive Suite, 1 King Bed, Marina View
  • Executive Twin Room, Marina View
  • Horizon, Room, 1 King Bed, Marina View
  • Suite, 1 King Bed
  • Horizon Club, Club Suite, Marina View
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Executive Suite
  • Suite, 1 Bedroom

What’s around Shangri-La Hotel, The Marina

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade - 9 min walk
  • Cairns Central Shopping Centre - 15 min walk
  • Cairns Marlin Marina - 3 min walk
  • Esplanade Lagoon - 5 min walk
  • Reef Fleet Terminal - 6 min walk
  • Cairns Night Markets - 8 min walk
  • Cairns Convention Centre - 11 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 9 min drive
  • Cairns Station - 17 min walk
  • Freshwater Station - 12 min drive
  • Redlynch Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 255 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11 AM
  • Express check-in/out
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkelling nearby
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Backyard - Overlooking the ocean, this bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkelling nearby

Shangri-La Hotel, The Marina’s small print

Also known as

  • Shangri-La Hotel Marina Cairns
  • Shangri-La Hotel Marina
  • Shangri-La Marina Cairns
  • Shangri-La Marina
  • Shangri-La Hotel, The Marina, Cairns Hotel Cairns
  • Shangri-La Hotel, The Marina, Cairns Hotel Cairns
  • Shangri-La Hotel, The Marina Hotel
  • Shangri-La Hotel, The Marina Cairns
  • Shangri-La Hotel, The Marina Hotel Cairns

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 100 per night

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 65 (subject to availability)

Self parking costs AUD 20.00 per day

Valet parking costs AUD 25.00 per day

Rollaway beds are available for AUD 60.0 per night

Breakfast costs between AUD 10 and AUD 38 for adults, and AUD 10 and AUD 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 859 reviews

Exceptional 10.0
Fantastic Hotel right on the waterfront
Had a wonderful time at the Shangri-La in Cairns. Fantastic location, lovely room, great view and very obliging and friendly staff. Would definitely stay there again and recommend to others.
Leslie, au2 night family trip
Exceptional 10.0
Great Place to Stay
Great location, we had Marina view from our balcony which was great. Room & Hotel very clean, staff friendly, courteous & helpful. Plenty of quality places to eat on the Marina, or a few minutes walk to Cairns city. Overall a very pleasant 7 night stay.
Bruce, au7 night romance trip
Exceptional 10.0
Great hotel with good service
Great hotel, great staff and location, very clean. I’d recommend pool toilets get upgraded and mini bar is restocked each day. I would definitely stay again and recommend to others!
Derek, au4 night trip
Good 6.0
Underwhelming for a “Shangri-La”
Great location on the Marina. Buffet breakfast was also really nice and good value. The rooms were ok, some of the furniture was chipped or damaged and the couch had an enormous dark stain on it. The pillows in the rooms were like pancakes, so they were effectively useless. The floors weren’t vacuumed properly, so walking around with bare feet ended in dusty/dirty soles. Good pool facilities and service was generally good. The bag storage in the lobby wasn’t secure at all, anyone could access the bags there, so if you do leave them there, take all of your valuables out. As a Shangri-La hotel, I did expect better.
au2 night trip with friends
Very good 8.0
Great location
William, au3 night trip

Shangri-La Hotel, The Marina

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