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Grosvenor Hotel Adelaide

Photo gallery for Grosvenor Hotel Adelaide

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Superior Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Overview of Grosvenor Hotel Adelaide

UNESCO Sustainable Travel Pledge

Grosvenor Hotel Adelaide

3.5 star property
City centre hotel, steps from Adelaide Convention Centre

7.6/10 Good

1,028 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
The price is AU$119
Price available on 12/2/2023
Map
125 North Terrace, Adelaide, SA, 5000

Room options

About this area

What's nearby

  • In Adelaide Central Business District
  • Adelaide Oval - 4 min drive

Getting around

  • Adelaide, SA (ADL) - 18 min drive
  • Adelaide Station - 2 min walk
  • Pirie Street Tram Station - 8 min walk
  • Adelaide Mile End Station - 25 min walk

Restaurants

  • Ginza Miyako Japanese Restaurant - 2 min walk
  • Mandoo - 2 min walk
  • Tasty Thai - 2 min walk
  • Sit Lo - 2 min walk
  • Cafe Bang Bang - 3 min walk

About this property

Grosvenor Hotel Adelaide

Located near a train station, Grosvenor Hotel Adelaide is a great choice for a stay in Adelaide. The helpful staff and breakfast get good marks from fellow travellers.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (aged 15 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (AUD 20.00 per night)
  • Wheelchair-accessible parking on site
  • Off-site parking within 656 ft (AUD 20.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Winery tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Korean
  • Thai
  • Vietnamese

Room amenities

Be entertained

  • 1-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately AUD 15 per person
  • Credit card charges are subject to an extra charge of 1.3 per cent

Children & extra beds

  • Rollaway beds are available for AUD 35.00 per night

Parking

  • Covered self-parking costs AUD 20.00 per night
  • Parking is available nearby and costs AUD 20.00 per day (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide

Frequently asked questions

Does Grosvenor Hotel Adelaide offer free cancellation for a full refund?
Yes, Grosvenor Hotel Adelaide does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grosvenor Hotel Adelaide?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Grosvenor Hotel Adelaide on 12 Feb 2023 start from AU$119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grosvenor Hotel Adelaide?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grosvenor Hotel Adelaide?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grosvenor Hotel Adelaide?
Yes. Self-parking costs AUD 20.00 per night.
What are the check-in and check-out times at Grosvenor Hotel Adelaide?
You can check in from 2 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Grosvenor Hotel Adelaide?
No, this hotel doesn't have a casino, but Adelaide Casino (2-min walk) is nearby.
What is there to do at Grosvenor Hotel Adelaide and nearby?
Recommended spots to visit include Adelaide Convention Centre (3-min walk) and Adelaide Festival Centre (5-min walk), along with Rundle Mall (8-min walk) and University of Adelaide (9-min walk).
Are there restaurants at or near Grosvenor Hotel Adelaide?
Yes. Nearby restaurants include Cafe Bang Bang (3-min walk), Casablabla (3-min walk) and Gondola Gondola (3-min walk).
What's the area around Grosvenor Hotel Adelaide like?
Grosvenor Hotel Adelaide is in Adelaide Central Business District, a short 2-minute walk from Adelaide Station and 3 minutes' walk from Adelaide Convention Centre. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

8.1/10

Cleanliness

8.6/10

Staff & service

7.1/10

Amenities

6.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Carolyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda Keryn, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Trevor, 2-night trip
Verified Hotels.com guest review

6/10 Good

Close proximity
Convenient place to stay in Adelaide. Close to train station, CBD shopping and a relative easy walk to the Zoo. The only complaint I would make is that the tea bags and milk weren't replenished when the beds were remade, but other than that and the fact that one elevator was out of action, could not complain and would recommend to others.
Julie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Simon, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
Convenient place to stay in the CBD, comfortable room for the night. Bathroom is clean with good water pressure in shower and nice amenities. Lift a little slow; only one lift in operation. Older hotel but great location. Close to everything
Linda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Didnt meet our expectations
The king suite was touted at reception as the best room in the hotel.... the room was spacious but odd shaped with limited natural light away from the main bedroom. Soundproofing is nonexistent so the street noise was a constant disruption to any peace and quiet we were hoping for 24/7. The bathroom was a treat for the large sized space between shower and Spa bath; the step to enter the bathroom and the walk in robe was quite oddly high (not raised), the main loung room felt on a slant; we simply felt like the best room in the hotel wasnt something to boast about overall and not a hotel we will go back to in the future. Some elements were nice, very dated otherwise.
Julian, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Minako, 9-night trip
Verified Hotels.com guest review