Swiss-Garden Hotel & Residences, Genting Highlands

Property class: 3.5
Family-friendly hotel with outdoor pool, near Genting Highlands Premium Outlets

Choose dates to view prices

When you stay at Swiss-Garden Hotel & Residences, Genting Highlands, you'll be within a 10-minute drive of Genting Highlands Premium Outlets and Genting Skyway. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a steam room and a children's pool.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • 3 meeting rooms
  • Meeting rooms
  • Terrace

For families (6)

  • Children's pool
  • Playground on-site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$72
includes taxes & fees
18 Oct - 19 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted mirror.

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive 2-Bedroom Residence

A modern living room with a sofa, a dining table, and a TV.

Executive 2-Bedroom Residence

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier 2-Bedroom Residence

A modern living room with a sofa, armchair, and coffee table. A TV is mounted on the wall, and there is a wooden floor.

Premier 2-Bedroom Residence

7.6 out of 10
Good
(5 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a desk, a chair, a potted plant, and a wardrobe.

Deluxe Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a nightstand, and a window with a view of the outdoors.

Deluxe Double Room, 1 Queen Bed

  • Hill view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

A modern hotel with a distinctive geometric sculpture in the courtyard, surrounded by high-rise buildings.
Grand Ion Delemen Hotel
Genting Highlands
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
7.2 out of 10, Good, 533 reviews
The price is AU$77
includes taxes & fees
18 Oct - 19 Oct
Grand Ion Delemen Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Windmill Upon Hills, Genting Permai, Genting Highlands, Pahang, 69000

What's nearby

  • Happy Bee Farm & Insect World - 9 min walk - 0.8 km
  • Genting Skyway - 5 min drive - 3.8 km
  • Genting Highlands Premium Outlets - 5 min drive - 3.8 km
  • Genting SkyWorlds Theme Park - 14 min drive - 9.8 km
  • First World Plaza - 14 min drive - 9.8 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 61 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 29 min drive
  • Rasa Station - 29 min drive
  • Batang Kali Station - 30 min drive

Restaurants

  • ‪Nani Nasi Kukus & Masakan Panas - ‬4 min walk
  • ‪Restoran Al-Esfan, Genting Highland - ‬1 min walk
  • ‪ZUS Coffee - ‬7 min walk
  • ‪Zul Corner - ‬2 min walk
  • ‪Restoran Makanan Enak - ‬2 min walk

About this property

Swiss-Garden Hotel & Residences, Genting Highlands

  • When you stay at Swiss-Garden Hotel & Residences, Genting Highlands, you'll be within a 10-minute drive of Genting Highlands Premium Outlets and Genting Skyway. Guests can relax at the sauna, work out at the fitness centre or grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a steam room and a children's pool.

At a glance

Hotel size

    • 370 rooms
    • Arranged over 42 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free secured, covered on-site self-parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Garden Terrace – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
Parking is included for 1 vehicle per reservation. A parking fee of MYR 16 per day (flat rate) or MYR 1 per hour applies for each additional vehicle.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 62.64 for adults and MYR 32.40 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of MYR 150 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Swiss-Garden Hotel Genting Highlands
Swiss-Garden Hotel
Swiss-Garden Hotel Genting Highlands
Swiss-Garden Genting Highlands
Swiss-Garden Hotel & Residences, Genting Highlands Hotel
Hotel Swiss-Garden Hotel & Residences, Genting Highlands
Swiss-Garden Hotel
Swiss-Garden Genting Highlands
Swiss-Garden
Swiss-Garden Hotel Genting Highlands
Swiss-Garden Hotel
Hotel Swiss-Garden Hotel & Residences Genting Highlands
Swiss-Garden Genting Highlands
Swiss-Garden
Swiss-Garden Hotel Genting Highlands
Hotel Swiss-Garden Hotel & Residences Genting Highlands
Swiss-Garden Genting Highlands
Swiss Garden Hotel Residences Genting Highlands
Swiss-Garden
Swiss Garden Hotel Residences Genting Highlands
Swiss-Garden Hotel
Hotel Swiss-Garden Hotel & Residences Genting Highlands
Swiss-Garden
Swiss Garden Hotel Residences Genting Highlands
Swiss Garden Genting Highlands

Frequently asked questions

Does Swiss-Garden Hotel & Residences, Genting Highlands offer free cancellation for a full refund?

Yes, Swiss-Garden Hotel & Residences, Genting Highlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Swiss-Garden Hotel & Residences, Genting Highlands?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Swiss-Garden Hotel & Residences, Genting Highlands?

Sorry, pets aren't allowed.

Is parking offered on site at Swiss-Garden Hotel & Residences, Genting Highlands?

Yes, there's free self parking.

What are the check-in and check-out times at Swiss-Garden Hotel & Residences, Genting Highlands?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 150 (subject to availability).

Is there an on-site casino at Swiss-Garden Hotel & Residences, Genting Highlands?

No, this hotel doesn't have a casino, but Genting Casino (19-min drive) and Genting SkyCasino (21-min drive) are both nearby.

What is there to do at Swiss-Garden Hotel & Residences, Genting Highlands and nearby?

Swiss-Garden Hotel & Residences, Genting Highlands has an outdoor pool, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Swiss-Garden Hotel & Residences, Genting Highlands?

Yes, there's an on-site restaurant, Garden Terrace.

What's the area around Swiss-Garden Hotel & Residences, Genting Highlands like?

Swiss-Garden Hotel & Residences, Genting Highlands is located a short 9-minute walk from Happy Bee Farm & Insect World.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Swiss-Garden Hotel & Residences, Genting Highlands Reviews

7.2

Good

7.8

Cleanliness

7.2

Location

7.2

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Kitchen
Children
View
Restaurant
Location
Toilet
Elevator

Reviews

Verified review

8/10 Very good

Overall a pleasant stay. Location wise is good as many amenities nearby.
Verified review

8/10 Very good

Parking friendly. Nice views and good facilities around the area.
Verified review

6/10 Good

Clean room, good free parking, average food for breakfast but no bar. How can a hotel branded Swiss~Garden operate without a bar. One can drive up to the Genting complex quite easily.
Verified review

10/10 Exceptional

It is convenient and staff are friendly, plenty of parking space
Verified review

8/10 Very good

The hotel is located mid-hill near the town. Many eateries within walking distance. Not too expensive place to stay.
Verified review

10/10 Exceptional

Best for Family Rooms

Stayed here with my family. Had a pleasant stay for 2 nights. Weather was just nice, room and hotel clean, friendly staffs.
Verified review

8/10 Very good

Decent to good hotel for short trip

Check In : 4/5 Parking : 4/5 Lift / Corridor Cleanliness: 2.5/5 Room Cleanliness: 4/5 Room Soundproof: 3/5 Swimming Pool Practicality: 3/5 (for children ok) Breakfast Variety : 4/5 Hotel location to restaurants / convenient shops: 5/5
Verified review

8/10 Very good

Clean room
Verified review

8/10 Very good

The property surroundings are very nice, staff friendly. The uphill walk to the food outlets can be a little challenging for the slightly unfit, but the coming back home is great., A short GRAB ride to the Genting highlands, to enjoy the beautiful surroundings and scenery. A peaceful place to relax
Verified review

8/10 Very good

We used the Swiss garden for Genting, the location is great for getting to and from KL to Genting. The only fault we have with Swiss Gardens is the lifts , someday you can wait 10-15 mins for one to have space enough for 2 people . Get the lifts sorted ! Rating will improve!!
Verified review

8/10 Very good

Nice apartment hotel stay in Genting.

We had stayed here for two nights in two bedrooms room which come with kitchen and living room. The general cleaness is ok. Beds are comfortable. Breakfast buffet was OK, but the egg omelets was not so fresh. So the taste was a bit weird. The hotel is not up at top of Genting Highlands. So need to drive 20 mins in order to reach casino or theme park.
Verified review

8/10 Very good

Room Clean and Easy Parking.
Verified review

6/10 Good

We enjoy the stay
Verified review

8/10 Very good

Room was clean and spacious. Location was good too.
Verified review

8/10 Very good

Overall enjoyable stay
Verified review

10/10 Exceptional

Good stay.
Verified review

8/10 Very good

The location of this hotel is quite convenient and close to genting premium outlet
Verified review

10/10 Exceptional

Place was clean and accessible to nearby shopping and eating spots. Staff were helpful and polite.
Verified review

6/10 Good

Slow check in and check out process. Waited 30mins for check in and 30 mins for check out. Rooms are okay. Basic.
Verified review

10/10 Exceptional

Spacious and clean cozy room. Rooftop swimming pool is beautiful. Friendly staff. Will definitely stay again.
Verified review

10/10 Exceptional

Parking arrangement was a bit confusing else we had good experience despite the high occupancy level for the night we spent there
Verified review

8/10 Very good

The restaurant's breakfast has lots of variety. However, some food were cold. Pools above the residential block have lots of kids and the pool water look dirty. The room was clean and satisfactory. Great walking paths outside of the restaurant.
Verified review

8/10 Very good

short family getaway

Value for money but the swimming pool does not provide pool towel. staff also not so helpful
Verified review

10/10 Exceptional

I love everything about this hotel. Family friendly. If you bring kids, you can ask for kids cutlery at their restaurant. I will be more than happy if the hotel can provide microwave and basic cutlery in their residence. They do have electric stove but you need to bring your own if you wish to cook.
Verified review

10/10 Exceptional

Environment is friendly Need improve on staff communication during serve