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Lakefront hotel in Neu-Isenburg with 4 restaurants and spa
Excellent hotel on large estate. Big rooms with good amenities, also very quite. The…
May 30, 2018
Beautiful hotel, grounds and facilities exceptional , friendly staff and good service
Aug. 13, 2020
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Self parking costs EUR 12 per night with in/out privileges
Valet parking costs EUR 12 per night
Rollaway beds are available for EUR 50.0 per day
Continental breakfast is offered for an extra charge of EUR 35 per person (approximately)
Babysitting/childcare is available for an extra charge
Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals exempt from feesChildren under 16 years old are allowed in the pool only from 11 AM - 8 PM June to September and from 11 AM - 5 PM October to May and must be accompanied by a parent.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pool access available from 8:00 AM to 6:00 PM.
Children under 14 years old are not allowed in the spa without adult supervision.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Everything was fine except the breakfast. Irrespective of the price (that is 50% higher than average) the range of food and quality is similar to a holiday in or a 4 star offering. I ordered the eggs Benedict which is laughable. It looks like a bad McDonald’s muffin. Lastly there is not enough staff to give the quality of service you get from the rest of the hotel. Given this is the last thing we experienced before we checked out in the morning, it leaves a disappointing feeling.
Ben, 1 night trip, Nov. 22, 2019
Verified Hotels.com guest review
Showers didn't work. Asked for double room, given twin. Internet is extra charge 15 euros or 30 euros. 3 rooms over 2 days Engineer in the third room, fixed the issue with shower. Problem is design of buttons for controls, they stick and need to be cleaned by engineer. Ive stayed in many of the five star hotels in Frankfurt and this is the worst. Will not be back.
2 night business trip, Oct. 13, 2019
Verified Expedia guest review
A bit far from the city center but other than that it's perfect, especially for the business trip.
1 night business trip, Oct. 7, 2019
Verified Hotels.com guest review
The hotel, room, restaurant and service were all excellent!
1 night trip with friends, Oct. 7, 2019
Verified Hotels.com guest review
I had not been here for seven years, and was delighted to find the property even more wonderful than before. Recent renovations and superb staff made this again my favourite spot to stay near Frankfurt. Highly recommended.
Mike, 1 night romance trip, Sep. 14, 2019
Verified Expedia guest review
Beautiful hotel with lovely lake and gardens. Excellent dining and great service.
Kerstin, 2 night family trip, Sep. 5, 2019
Verified Expedia guest review
Feels like a factory. Very huge property. Nice amenities, but the hotel is dated in style. Staff is accommodating but not the warmest
Nolan, 1 night trip, Aug. 23, 2019
Verified Hotels.com guest review
A really excellent hotel. Wonderful outdoor pool and outstanding restaurants. A fabulous few days relaxing and enjoying the local area.
4 night family trip, Aug. 20, 2019
Verified Expedia guest review
Beautiful setting, elegant, no flaws other than the fact that not one of the in-house restaurants had room for a family of 7 at 10:00 p.m. on a Thursday night (despite being assured at check-in that getting a table would be no problem at all). This was very annoying.
Craig, 1 night family trip, Aug. 1, 2019
Verified Hotels.com guest review
Everything wonderfull. Great staff. Incredible breakfast.
1 night romance trip, Jun. 24, 2019
Verified Expedia guest review