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1 room, 2 adults

InterContinental Melbourne The Rialto

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
495 Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with 2 restaurants, near Bourke Street Mall
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
WiFi
Good internet service
Breakfast
Tasty breakfast
Vibe
Awesome vibe

InterContinental Melbourne The Rialto

from A$195
  • Deluxe Room
  • Club Room
  • Club King Room - Club Access
  • Deluxe King Room
  • Executive King Room
  • Deluxe Room, 2 Double Beds
  • Signature King Suite
  • Club Room, 1 King Bed (RIALTO)
  • Club Suite, 1 King Bed
  • Club Suite, 1 King Bed (SPA)
  • Room, 1 Queen Bed (RIALTO)
  • Club Room, 2 Double Beds

What’s around InterContinental Melbourne The Rialto

Top spots nearby

Recommended by this property

  • Bourke Street Mall (7-minute walk)
  • Eureka Tower (8-minute walk)
  • Melbourne Central (9-minute walk)
  • Marvel Stadium (11-minute walk)
  • RMIT University (13-minute walk)
  • Melbourne Cricket Ground (20-minute walk)
  • University of Melbourne (23-minute walk)
  • Flemington Racecourse (5.5 km)
  • St Kilda Beach (5.7 km)

Getting around

  • Melbourne, VIC (MEL-Tullamarine) - 28 min drive
  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne, VIC (AVV-Avalon) - 46 min drive
  • Southern Cross Station - 8 min walk
  • Flinders Street Station - 13 min walk
  • Spotswood Station - 15 min drive
  • Flagstaff Station - 11 min walk
  • Melbourne Central Station - 17 min walk
  • Parliament Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 253 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Indoor pool
  • Free pool cabanas
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Pool sunloungers
  • Spa tub
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 11
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1891
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Botanica Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.

Dining

Alluvial Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Merchant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Blue Stone Wine Lounge - Onsite wine bar. Happy hour is offered.

Market Lane Bar - Onsite piano bar. Happy hour is offered.

InterContinental Melbourne The Rialto’s small print

Also known as

  • InterContinental Melbourne Rialto Hotel
  • Rialto Melbourne
  • Intercontinental Melbourne The Rialto Hotel Melbourne
  • InterContinental Melbourne Rialto Hotel
  • InterContinental Melbourne The Rialto Hotel
  • InterContinental Melbourne The Rialto Melbourne
  • InterContinental Melbourne The Rialto Hotel Melbourne
  • InterContinental Rialto Hotel
  • InterContinental Melbourne Rialto
  • InterContinental Rialto
  • InterContinental Rialto Hotel Melbourne
  • InterContinental Rialto Melbourne
  • Melbourne InterContinental
  • Melbourne Rialto
  • Rialto InterContinental

Policies

Guests should be aware that WiFi is only complimentary for 30 minutes, per day. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Valet parking costs AUD 55 per night with in/out privileges

Rollaway beds are available for AUD 70.0 per night

Buffet breakfast is offered for an extra charge of AUD 45 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 594 reviews

Poor 2.0
Overpriced for the room size and cleanliness.
When we arrived the concierge didn't greet us to park our car, we checked in and walked into a very small room with some furniture clearly displaced throughout the room with very dirty carpet being revealed in many areas as well as a pile of plaster from which they had obviously replaced one of the lights with no cleaning afterwards. We orderd room service which was a $36 cheeseburger and a $34 chicken SANDWICH, we didn't even finish a 1/4 of each and were beyond disappointed.. A burger from macdonalds has much more appeal both visually and with taste and quality. Being a chef myself, I was looking forward to ordering food from the restaurant of a 5 star hotel. As for breakfast (I paid for when we booked,) when asking where to go for it we weren't told that on Fridays they shut 30 minutes earlier so we also missed out on that with a simple "breakfast stops earlier on Fridays." Starving from the incredibly horrid room service we never ate and missing the breakfast, we would NEVER stay here. Unless you're wearing priceless clothes don't expect to be treated equally or for the staff to respect you, The bigger girl at reception had a tone of sarcasm in everything she said and had nothing polite or accomodating to say. TERRIBLY HORRID!!! A 3 star western in would have been better.
abby, auOther trip
Exceptional 10.0
Excellent stay in a beautiful historic building
My wife and I stayed there on one Thursday night for our 3rd anniversary. Before checking ourselves in, we had some pre-dinner snacks and wines at the Bluestone Wine Lounge located in the lower floor/basement and it's a very relaxing atmosphere with a good selection of wines and cheeses. We stayed at an Executive Room with a balcony overlooking the beautiful view of hotel's atrium. The room was spacious with elegant deco and our bed was very comfortable. While you might hear some small noise coming from the Bluestone Wine Lounge but it's very quiet by the time we're in bed. The hotel is nicely located in Melbourne CBD, only a 10mins walk from Southern Cross Station (where you'll arrive using airport bus/SkyBus) and a short 10mins walk over the Yarra River to the Crown Casino complex on Southbank. While you're staying here, also try visiting the Lui Bar at night (located in the building right next to the hotel), which offers a beautiful panoramic view of Melbourne CBD from the 55th floor, or you can try "Vue de monde", one of the best restaurant in Melbourne/Australia which also located on the same floor as Lui Bar. We had our anniversary dinner there and it's highly recommended! We'd definitely be coming back here again for our next date night in Melbourne.
Andy, auRomance trip
Very good 8.0
Nice hotel
When we walked in we were overwhelmed with the beauty of the building. However when we checked in we were surrounded by patrons making complaints which concerned us. Our room was not ready and had to wait 20 minutes but the staff were really nice and without saying anything we were given a late 2pm check out the next day at no charge. When we got to our room it was really nice and clean we did notice that the bathroom was getting a little outdated and perhaps was in need of a renovation. Everything was perfect. The buffet breakfast was fair as the eggs were cold and the danish had that taste that they were frozen and heated up. Overall we were very happy with our nights stay. The staff were really nice and professional.
Troy, auOther trip
Fair 4.0
Disappointed for Intercontinental standard
For the price we paid to stay at this hotel, we were very disappointed. Despite having many rooms available, we were put on the first floor of the side of the hotel that was under very heavy construction. Carpets were ripped out in the hallways leading to our room and we were woken to the heavy sounds and sight of construction workers very early in the morning who were able to look straight into our window. Our room was also very small and pokey. Nothing like the standard of other like hotels we have stayed at in Melbourne before. Despite our request to be moved being fulfilled the next day, I would've thought an offer to upgrade us or provide breakfast complimentary etc might have been forthcoming given the circumstances. We were just given a similar small sized room on the other side of hotel. Will go back to Grand Hyatt next time.
auOther trip
Very good 8.0
Almost perfect!
Enjoyable stay. However we were without power as nobody suggested we switch on power board in closet, until morning of our overnight stay we discovered it. So drinks in fridge were warm and no music, no power to charge up phones. we got in late, exhausted went to bed. Checked again in the morning, read hotel info booklet but nothing noted about the safety switch in wardrobe which was off, .This we discovered on our own, but at time of leaving. Apart from this, we were pleased with service and fairly pleased with breakfast in the morning, our table had half bottle of water which only filled up 1 glass, and our pepper mill dispenser was empty. Water bottle filled on request , but couldn't get waiters attention for pepper. Small stuff , I know, but its the details, that change a good rating into an excellent rating.
auOther trip

InterContinental Melbourne The Rialto

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