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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

InterContinental Melbourne The Rialto

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
495 Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with spa, near Crown Casino and Entertainment Complex
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Vibe
Awesome vibe

InterContinental Melbourne The Rialto

from A$238
  • Deluxe Room
  • Club Room
  • Club King Room - Club Access
  • Deluxe King Room
  • Executive King Room
  • Deluxe Room, 2 Double Beds
  • Signature King Suite
  • Club Suite, 1 King Bed
  • Club Room, 2 Double Beds
  • Room, 1 King Bed, Accessible (Wheelchair)
  • Senior Suite, 1 King Bed
  • Suite, 1 King Bed

What’s around InterContinental Melbourne The Rialto

Landmarks

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 11 min walk
  • Bourke Street Mall - 12 min walk
  • Melbourne Central - 16 min walk
  • Marvel Stadium - 17 min walk
  • Melbourne Cricket Ground - 29 min walk
  • University of Melbourne - 30 min walk
  • Eureka Tower - 13 min walk

Getting around

  • Tullamarine Airport (MEL) - 28 min drive
  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Avalon Airport (AVV) - 44 min drive
  • Southern Cross Station - 8 min walk
  • Flinders Street Station - 13 min walk
  • Showgrounds Station - 8 min drive
  • Flagstaff Station - 11 min walk
  • Melbourne Central Station - 17 min walk
  • Parliament Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 253 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Indoor pool
  • Free pool cabanas
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Pool sunloungers
  • Spa tub
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 11
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1891
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Botanica Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.

Dining

Alluvial Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Merchant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Blue Stone Wine Lounge - Onsite wine bar. Happy hour is offered.

Market Lane Bar - Onsite piano bar. Happy hour is offered.

InterContinental Melbourne The Rialto’s small print

Also known as

  • InterContinental Melbourne Rialto Hotel
  • Rialto Melbourne
  • Intercontinental Melbourne The Rialto Hotel Melbourne
  • InterContinental Melbourne Rialto Hotel
  • InterContinental Melbourne The Rialto Hotel
  • InterContinental Melbourne The Rialto Melbourne
  • InterContinental Melbourne The Rialto Hotel Melbourne
  • InterContinental Rialto Hotel
  • InterContinental Melbourne Rialto
  • InterContinental Rialto
  • InterContinental Rialto Hotel Melbourne
  • InterContinental Rialto Melbourne
  • Melbourne InterContinental
  • Melbourne Rialto
  • Rialto InterContinental

Policies

Guests should be aware that WiFi is only complimentary for 30 minutes, per day.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Valet parking costs AUD 55 per night with in/out privileges

Rollaway beds are available for AUD 70.0 per night

Full breakfast is offered for an extra charge of AUD 45 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for InterContinental Melbourne The Rialto

  • Does InterContinental Melbourne The Rialto offer free cancellation for a full refund?
    Yes, InterContinental Melbourne The Rialto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at InterContinental Melbourne The Rialto?
    Yes. Valet parking costs AUD 55 per night.
  • Is there a pool at InterContinental Melbourne The Rialto?
    Yes, there's an indoor pool.
  • Are pets allowed at InterContinental Melbourne The Rialto?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at InterContinental Melbourne The Rialto?
    You can check in from 3:00 PM to 6:00 AM. Check-out time is 11 AM.
  • Are there restaurants at or near InterContinental Melbourne The Rialto?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Flinders Lane (5-min walk).
  • What is there to do near InterContinental Melbourne The Rialto?
    Recommended spots to visit include Crown Casino and Entertainment Complex (11-min walk) and Bourke Street Mall (12-min walk), along with Eureka Tower (13-min walk) and Melbourne Central (0.8 mi).

Recent reviews

Fabulous 8.8 From 554 reviews

Very good 8.0
great, but could be awesome
Lovely hotel. Rooms are day and quiet. Internal windows so don’t get any natural daylight on the 1st floor. Not sure about other levels. Pool and gym great. Room service request for glasses that weren’t in the room wasn’t received. Check in was awkward. Guests were told they couldn’t check in even though their name was o. The room. Not a great start.
Nerissa, au3 night trip with friends
Fair 4.0
Dark hotel, no rooms to outside
Very dark hotel since having no windows to the outside. When you walk out of the hotel it takes some time to acclimatize. The hotel really makes you getting disorientated. Considering it is a 5-star hotel the bathrooms are very simple, room not able to create any ambiance since lights are very sharp (white light) and not able to dim, beds uncomfortable. Also disappointed by the service and attitude of some staff members. 2/3 restaurants were closed during the public holidays without announcing this properly and even 1 restaurant still had the mess from evening before. No options to watch Australian open for 1 day and staff said to watch in the room. Big compliments to the concierge!
au4 night trip
Exceptional 10.0
Great hotel
This is a great hotel.
Kevin, au4 night trip
Exceptional 10.0
Loved it. The service was fantastic
Simela, au5 night family trip
Exceptional 10.0
Club Lounge lacking!
Christmas Day stay! Club, very disappointing, no Christmas decorations, few wine choices, no champagne, evening hot canapés very small selection. Not as good as Sydney Intercontinental club in the evening. Breakfast was delicious and great selection and staff very attentive, but unfortunately very short staffed.
Wendy, au1 night trip
Exceptional 10.0
Long weekend in Melbourne
Friendly staff, clean, goodlocation with trams just nearby. Loved the atmosphere! The market bar was lovely. Our only suggestion would be to put different door handles on the bathroom door as it was difficult to open and people with arthritis might have trouble opening it. Overall though a wonderful experience!
Angela, au3 night trip
Exceptional 10.0
Wanting more
I arrived early and the service counter was able to check me into a room straight away. Such a relief. I did have the room with a disability bathroom. Which is totally fine, but I had a little trouble keeping the water heading out the door to the bedroom carpeted area. Little design flaw I guess. But my room was beautiful, spacious and of course what I was looking forward to most was the bed. I had such a great night sleep because I was so comfortable. I almost called off my meeting the following day because I just didn’t want to get out of bed. Lol I made use of the facilities as best I could. A reminder... don’t plan on being away from hotel too much.. enjoy everything it has to free and take the time to look after yourself. Next time I want to enjoy a dinner in the atrium.
MICHAEL, au1 night trip
Very good 8.0
Great, but room for improvement
Booked a month ahead for family of 3 to share a room. Nice room, but they ran out of rollaway beds as the hotel was fully booked. Had to have a mattress made up for the teenager. Shower door didn't close properly. Lucky that the previous occupants left their carton of milk because there weren't any pods of milk/creamer to go with the complimentary tea /coffee. Pool and spa were great though, and the lovely buffet breakfast was good value, while the staff were friendly and super helpful.
May, au1 night family trip
Exceptional 10.0
Friendly staff and central CBD location
Wei Jin, au1 night romance trip
Exceptional 10.0
As you can imagine everything was great
As you can imagine everything was great. Staff were super friendly and helpful. Breakfast was very good. Lovely egg lady. Lots of choice and all fresh and tasty.
alastair, au1 night business trip

InterContinental Melbourne The Rialto

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