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York Hotel (SG Clean)

4-star hotel with outdoor pool, near Orchard Road

  • Free WiFi and free parking
From
A$157

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  • Lobby
  • Lobby
  • Outdoor Spa Tub
  • Outdoor Pool
  • Lobby
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1 / 75Lobby
21 Mount Elizabeth, Singapore, 228516, Singapore
8.2.Very good.
  • Good hotel. Good location pool is nice and service is very good.

    Jan. 25, 2020

  • Closeness to Orchard Road a bonus. Nice and quiet. Easily accessible.

    Dec. 24, 2019

See all 191 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Convenient
Quiet
Safe
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 407 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Orchard
  • Orchard Road - 8 min walk
  • Singapore Botanic Gardens - 30 min walk
  • Raffles City - 35 min walk
  • Bugis Street Shopping District - 38 min walk
  • Mustafa Centre - 38 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double or Twin Room
  • Deluxe Double or Twin Room
  • Premier Quadruple Room

Location

21 Mount Elizabeth, Singapore, 228516, Singapore
  • In Orchard
  • Orchard Road - 8 min walk
  • Singapore Botanic Gardens - 30 min walk

What’s around

Landmarks

  • In Orchard
  • Orchard Road - 8 min walk
  • Singapore Botanic Gardens - 30 min walk
  • Raffles City - 35 min walk
  • Bugis Street Shopping District - 38 min walk
  • Mustafa Centre - 38 min walk
  • National Orchid Garden - 40 min walk
  • Mount Elizabeth Medical Center - 2 min walk
  • Lucky Plaza - 7 min walk
  • The Paragon - 8 min walk
  • Takashimaya Shopping Centre - 9 min walk

Getting around

  • Changi Airport (SIN) - 27 min drive
  • Singapore (XSP-Seletar) - 20 min drive
  • Senai International Airport (JHB) - 63 min drive
  • JB Sentral - 52 min drive
  • Orchard Station - 10 min walk
  • Somerset Station - 15 min walk
  • Newton Station - 16 min walk

At a glance

Hotel size

  • This hotel has 407 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 1978
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • Chinese
  • English
  • Hindi
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • York Hotel Singapore
  • York Hotel (SG Clean) Singapore
  • York Hotel (SG Clean) Hotel Singapore
  • York Singapore
  • York Hotel Singapore
  • York Singapore
  • York Hotel
  • York Hotel (SG Clean) Hotel

Optional extras

Covered self parking costs SGD 26 per day with in/out privileges

Rollaway beds are available for SGD 100 per night

Buffet breakfast is offered for an extra charge of SGD 32.96 for adults and SGD 21.19 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, York Hotel (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, White Rose Cafe offers international cuisine. Nearby restaurants include Sushi Tei (7-min walk), Din Tai Fung (7-min walk), and Akashi Japanese Restaurant (7-min walk).
  • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (11-min drive) and Marina Bay Sands Casino (15-min drive) are both nearby.
  • York Hotel (SG Clean) has an outdoor pool and a spa tub, as well as a fitness center.
8.2.Very good.
  • 6.0.Good

    Disappointing

    Service from staff is poor. They function like robots, they don’t go out of their way to personalise conversations or interactions. Staff standing around the door all the time they just watch you come and go without saying hello or goodbye. I don’t think they enjoy their jobs and they are not happy at work. The room is bare one wall is so bland and boring it’s like they forgot to put a picture or a painting there. The cupboard is so old it doesn’t shut or open properly. Disappointing for a 4 star hotel the room does not have a safe box I had to lock my valuables in my suitcase everyday. This hotel needs to be downgraded to 3star it is definitely sub standard.

    Gracita, 6 night business trip, Oct. 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    old hotel

    Hotel is very old and has not been renovated since the 90s. Overall it’s s very comfortable with big room so it is good for family. I am staying during F1 period hence the price is more than double than the usual. It is not worth what I am paying given the condition of the hotel room.

    Eddie Chan, 6 night family trip, Sep. 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    When we arrived the check in process was quick and efficient and we were given upgrade! The family suite was amazing! So spacious, our king bed was so comfortable. Walking distance to Orchard Road and the mrt station. The pool area was beautiful but unfortunately we didn’t have enough time to enjoy it. Great value for money, would highly recommend this property.

    2 night family trip, Jul. 9, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    good location

    Location is perfect , easy to find food around

    Novita, 7 night family trip, Jun. 29, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Satisfactory stay at York

    Thanks for the large room with 2 king beds for one person, but the bathroom is a bit tired eg water pooling on the tilework. Breakfasts were good.

    Michael, 11 night trip, Jun. 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Location, Clean very friendly staff Great Location, Clean very friendly staff

    3 night business trip, May 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location close to orchard rd. Quiet. Helpful staff.

    2 night family trip, May 5, 2019

    Verified Wotif guest review

  • 8.0.Very good

    Location is handy to Orchard Road. Property is very clean and has everything you need

    6 night romance trip, Apr. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very convenient location .Safe clean. Staff were very helpful .walking distance to all facilities

    4 night family trip, Mar. 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Likes: *Room was amazing - spacious, well-equiped, clean, everything you expect from a hotel room *Reception & concierge staff were lovely and very helpful - nothing was too much trouble *Buffet breakfast was amazinggggggg - so much to chose from *Pool and facilities were great *Excellent location Dislikes: NOTHING :) Loved this hotel, will definitely be back :) Thank you, YORK hotel for an enjoyable stay!

    Mohammed, 5 night family trip, Feb. 24, 2019

    Verified Expedia guest review

See all 191 reviews