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York Hotel (SG Clean)

Photo gallery for York Hotel (SG Clean)

Pool
Outdoor pool
Outdoor pool
Outdoor pool
Superior Double or Twin Room | View from room

Overview of York Hotel (SG Clean)

York Hotel (SG Clean)

4.0 star property
City centre hotel within easy reach of Orchard Road

7.8/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
21 Mount Elizabeth, Singapore, 228516
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Orchard
  • Orchard Road - 8 min walk
  • Singapore Botanic Gardens - 10 min drive
  • Suntec City - 12 min drive
  • Bugis Street Shopping District - 12 min drive
  • Mustafa Centre - 12 min drive
  • Singapore Flyer - 13 min drive
  • Marina Bay Sands Skypark - 15 min drive
  • Raffles Place - 15 min drive
  • Gardens by the Bay - 14 min drive
  • Marina Bay Sands Casino - 16 min drive

Getting around

  • Singapore (XSP-Seletar) - 23 min drive
  • Changi Airport (SIN) - 28 min drive
  • Senai International Airport (JHB) - 75 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 23.1 miles/37.2 km
  • JB Sentral - 48 min drive
  • Orchard Station - 11 min walk
  • Somerset Station - 14 min walk
  • Newton Station - 16 min walk

Restaurants

  • Din Tai Fung - 5 min walk
  • Sushi Tei - 7 min walk
  • Akashi Japanese Restaurant - 7 min walk
  • Soup Restaurant - 7 min walk
  • PS.Cafe at Paragon - 8 min walk

About this property

York Hotel (SG Clean)

When you stay at York Hotel (SG Clean), you'll be within a 15-minute drive of Orchard Road and Gardens by the Bay. Guests looking for a bite to eat can visit White Rose Cafe, which serves international cuisine. Other highlights at this upmarket hotel include a hot tub and a children's pool. Fellow travellers say great things about the nearby shopping and spacious guest rooms. Public transportation is only a short walk: Orchard Station is 11 minutes and Somerset Station is 14 minutes.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 407 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1978
  • Safe-deposit box at front desk
  • Hot tub

Accessibility

  • Lift
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

White Rose Cafe – This café specialises in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 32.96 for adults and SGD 21.19 for children (approximately)

Children & extra beds

  • Rollaway beds are available for SGD 80 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel York
York Hotel
York Hotel Singapore
York Singapore
York Hotel
York Hotel (SG Clean) Hotel
York Hotel (SG Clean) Singapore
York Hotel (SG Clean) Hotel Singapore

Frequently asked questions

Is York Hotel (SG Clean) currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at York Hotel (SG Clean)?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at York Hotel (SG Clean) on 8 Jan 2023 start from AU$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at York Hotel (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at York Hotel (SG Clean)?
Yes, there's a children's pool.
Are pets allowed at York Hotel (SG Clean)?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at York Hotel (SG Clean)?
Yes, there's free self parking.
What are the check-in and check-out times at York Hotel (SG Clean)?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
Is there an on-site casino at York Hotel (SG Clean)?
No, this hotel doesn't have a casino, but Resort World Sentosa Casino (11-min drive) and Marina Bay Sands Casino (16-min drive) are both nearby.
What is there to do at York Hotel (SG Clean) and nearby?
York Hotel (SG Clean) has a hot tub.
Are there restaurants at or near York Hotel (SG Clean)?
Yes. Nearby restaurants include Din Tai Fung (5-min walk), Sushi Tei (7-min walk) and Akashi Japanese Restaurant (7-min walk).
What's the area around York Hotel (SG Clean) like?
York Hotel (SG Clean) is in Orchard, a short 8-minute walk from Orchard Road and 4 minutes' walk from The Paragon. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

7.8/10

Staff & service

8.1/10

Amenities

7.5/10

Property conditions & facilities

7.7/10

Eco-friendliness

6/10 Good

Impolite Male Staff at the check-in counter
Overall, the service of the front desk check-in counter (especially that Male Staff) was super poor —- This Male Staff was rude, impolite and arrogant. As for the breakfast area, everyone could tell that this area seriously lack of systematic work arrangement and staff there were obviously not in good mood working condition.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place
Nice and clean. No foul smell. Very good
Ee Yang, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not worth the price paid
* Breakfast was acceptable * Check-in was prompt * Hotel rooms are old and dated * Shower curtain smelled like wet laundry. Requested to replace and was done in timely fashion * For price paid, I believe there are better hotels to book in Singapore.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Sooh Whye, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jo Ling Jocelyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JENNY ELGINA, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

it was only so so. below my expectation for a hotel like this. counter service was slow & did not have the bed i reserve for. no further help given.
1-night trip
Verified Hotels.com guest review