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Comfort Inn Cairns City

Photo gallery for Comfort Inn Cairns City

Reception
2 outdoor pools
2 outdoor pools
2 outdoor pools
Superior Room, Pool View | In-room safe, rollaway beds, free WiFi, bed sheets

Overview of Comfort Inn Cairns City

Comfort Inn Cairns City

4.0 star property
4-star hotel with 2 outdoor pools, near Cairns Private Hospital

7.8/10 Good

356 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
183-185 Lake St, Cairns, QLD, 4870
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Terrace
  • Air conditioning
  • Garden
  • Car hire on site
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
For families
  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden

Room options

About this area

What's nearby

  • Heart of Cairns
  • Cairns Esplanade - 3 min walk
  • Great Barrier Reef - 1 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive
  • Freshwater Station - 10 min drive
  • Redlynch Station - 12 min drive
  • Cairns Station - 18 min walk

Restaurants

  • Bagus indonesian traditional cuisine - 5 min walk
  • Bayleaf - 5 min walk
  • Muddy's Cafe - 6 min walk
  • Cairns Burger Cafe - 8 min walk
  • Little Ricardo's - 9 min walk

About this property

Comfort Inn Cairns City

Comfort Inn Cairns City puts you only 3.8 mi (6.1 km) from the airport, and 0.2 mi (0.3 km) from Cairns Esplanade. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli, a terrace and a garden. The helpful staff and restaurant get good marks from fellow travellers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Saturday (8:00 AM - 4:00 PM)
  • Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Scuba-diving nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between AUD 8 and AUD 25 for adults, and AUD 8 and AUD 25 for children (approximately)

Children & extra beds

  • Rollaway beds are available for AUD 36.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

Mobile payment options include: Google Pay and Apple Pay.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Cairns Discovery
Discovery Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
Discovery Cairns Hotel Cairns
Comfort Inn Discovery Cairns Hotel
Comfort Inn Discovery Hotel
Comfort Inn Discovery Cairns
Comfort Inn Discovery
Comfort Inn Cairns City Hotel
Discovery Cairns Hotel
Comfort Inn Cairns City Motel
Comfort Inn Cairns City Hotel
Comfort Inn Cairns City Cairns
Comfort Inn Cairns City Hotel Cairns

Frequently asked questions

Does Comfort Inn Cairns City offer free cancellation for a full refund?
Yes, Comfort Inn Cairns City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Comfort Inn Cairns City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Comfort Inn Cairns City?
Yes, there are 2 outdoor pools.
Are pets allowed at Comfort Inn Cairns City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn Cairns City?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Comfort Inn Cairns City?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 10 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Comfort Inn Cairns City?
No, this hotel doesn't have a casino, but Reef Hotel Casino (18-min walk) and Cazalys Cairns (5-min drive) are both nearby.
What is there to do at Comfort Inn Cairns City and nearby?
Have fun with nearby activities such as cycling and scuba-diving. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Comfort Inn Cairns City?
Yes, there's an on-site restaurant. Nearby restaurants include Bagus indonesian traditional cuisine (5-min walk), Bayleaf (5-min walk) and Muddy's Cafe (6-min walk).
What's the area around Comfort Inn Cairns City like?
Comfort Inn Cairns City is a short 7-minute drive from Cairns, QLD (CNS-Cairns Intl.) and 3 minutes' walk from Cairns Esplanade. The local area is walkable and popular for its beaches.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.3/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

6.9/10

Eco-friendliness

10/10 Exceptional

Clean and tidy.
Room was clean and comfortable. Bathrooms were clean, spacious and products were provided which is great. Air con worked well. Bed was comfortable.
Michelle, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Catharine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

michal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just what I needed
The place is very nice, Big rooms and space, Easy check in while i arrived after hours, recieved email with relevant explanations, Though i had only the night there, it seems really nice enviorment
michal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Kelly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Conveniently located. Old and needs upgrading and renovating .Bathroom style and tiles need modernizing shower and floors could be difficult for elderly or those with balance issues
Mr Marc, 6-night trip
Verified Wotif guest review

6/10 Good

Haimchand, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

KATIE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ray, 1-night trip
Verified Wotif guest review