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1 room, 2 adults

The Oriental Jade Hotel

5-star5 stars
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000, Vietnam

Luxury hotel with outdoor pool, near Hoan Kiem Lake
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I liked everything but most of all the staff. Please add a bit more to your review. (…Nov. 12, 2020
  • Informed them I could not stay due to the Corbin’s virus and refused to issue me a refund…Jun. 2, 2020

The Oriental Jade Hotel

from A$62
  • Oriental Pearl Twin
  • Oriental Emerald
  • Sapphire Old Quarter View
  • Diamond Church View
  • Ruby City View
  • Gem Suite Lake View
  • Oriental Jade Terrace City View
  • O'Presidential Suite Lake View
  • Pearl Connecting
  • Emerald Connecting
  • Oriental Emerald Twin
  • Sapphire Twin Old Quarter View

What’s around The Oriental Jade Hotel

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 13 min walk
  • Ho Chi Minh Mausoleum - 27 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Dong Xuan Market - 15 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business centre
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Terrace
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, body scrubs, and body treatments.

The Oriental Jade Hotel’s small print

Also known as

  • Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel
  • The Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel Hanoi
  • Oriental Jade Hotel
  • Oriental Jade Hanoi
  • Hotel The Oriental Jade Hotel Hanoi
  • Hanoi The Oriental Jade Hotel Hotel
  • Hotel The Oriental Jade Hotel
  • The Oriental Jade Hotel Hanoi
  • Oriental Jade

Policies

State tax ID - 0106639879

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for VND 928000.0 per night

Buffet breakfast is offered for an extra charge of VND 675700 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 580000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Oriental Jade Hotel

  • Does The Oriental Jade Hotel offer free cancellation for a full refund?
    Yes, The Oriental Jade Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Oriental Jade Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Oriental Jade Hotel?
    Sorry, there's no onsite parking at The Oriental Jade Hotel.
  • Is there a pool at The Oriental Jade Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Oriental Jade Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Oriental Jade Hotel?
    You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near The Oriental Jade Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Banh-mee (3-min walk), Noodle & Roll (3-min walk), and Rue Lamblot (4-min walk).
  • Is airport shuttle service offered by The Oriental Jade Hotel?
    Yes, an airport shuttle is available. The charge is VND 580000 per vehicle one-way.
  • What is there to do at The Oriental Jade Hotel and nearby?
    The Oriental Jade Hotel has an outdoor pool and a fitness center, as well as spa services.

Recent reviews

Exceptional 9.6 From 466 reviews

Exceptional 10.0
The staff here are incredibly welcoming, helpful and polite. The rooms are spacious, clean and comfortable, especially the beds and pillows. Breakfast buffet was extensive and delicious. I felt like I was home while starting here.
au2 night family trip
Very good 8.0
Location of the property is excellent, close to all places of interest, some are walking distance.
Narcy, au5 night family trip
Exceptional 10.0
Great hotel, good service
This hotel is in a good location, the staff are very kind and provide great service. There were only a few glitches at breakfast when it was crowded. Rooms are spacious and clean, great amenities. Welcome and farewell treats are a wonderful extra they provide. Highly recommended and would come back again.
Alon, au3 night business trip
Exceptional 10.0
I cannot say how accommodating my stay has been. The service was amazing. The buffet breakfast was impressive. It’s located in the heart of old quarter.
au1 night family trip
Exceptional 10.0
Fantastic location, excellent place to stay. Would highly recommend!
au4 night family trip
Exceptional 10.0
Really great boutique style hotel - service is great, good breakfast (not huge but really nice) and well located. Definitely recommend it
au3 night business trip
Exceptional 10.0
Overall and excellent hotel
Excellent hotel in a great location. Very friendly and helpful staff. Excellent breakfast. The rooftop pool is small but ideal for a refreshing dip while overlooking the lake and the city. Comfy bed and the best pillows I have had in a hotel.
spencer, au1 night romance trip
Exceptional 10.0
Perfect location. Ruby King Quarter suite room great. Room large with comfy bed and great bathroom. Views great.
au3 night trip with friends
Exceptional 10.0
Great location and the spacious room was good value. The staff were exceptional and so helpful. The pool was small but such a delight on the rooftop with views of the city skyline.
au3 night family trip
Exceptional 10.0
High Grade Customer Service
Felt welcome as soon as we got out of cab. Welcome drinks and quick briefing of Local sites and if we needed anything at all please ask. Quick with providing maps of area and recommendations. Asked us about upcoming itinerary and organised our transit transport at a great price for another visit we were to make some 3 days later after a trip to Howlong Bay. The room was lovely clean and comfortable. Customer service proactive and warm and friendly. Thankyou - we highly recommend.
au2 night romance trip

The Oriental Jade Hotel