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All properties in Agadir, Souss-Massa, Morocco
1 room, 2 adults

Kenzi Europa

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (free)
  • Children's club
  • Children's club (free)
Boulevard 20 Aout B P 808, Agadir, 80000, Morocco

4-star hotel with full-service spa, connected to a shopping center, near Agadir Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (free)
    • Children's club
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I really liked the staff, they are very friendly. Also location was perfect, just a few…Mar. 15, 2020
  • This is a brilliant hotel. Food is nice and staff are very friendly and helpful.Feb. 13, 2020

Kenzi Europa

from A$100
  • Standard Single Room
  • Standard Double Room

What’s around Kenzi Europa

Landmarks

  • In Agadir City Center
  • Agadir Beach - 5 min walk
  • Royal Palace - 22 min walk
  • Agadir Marina - 22 min walk
  • Souk El Had - 38 min walk
  • Vallee de Oiseaux - 5 min walk
  • Shems Casino - 7 min walk
  • Agadir Open Air Theatre - 8 min walk

Getting around

  • Al Massira Airport (AGA) - 87 min drive

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 2:00 PM
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

  • Free children's club (ages 3 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Free beach cabanas
  • Beach sunloungers
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Number of spa tubs - 2
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby
  • Free water park access
  • Beach umbrellas
  • Waterslide
  • Health club
  • Tennis on site
  • Steam room
  • Beach towels
  • Free pool cabanas
  • Sauna
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 732
  • Conference space size (meters) - 68
  • One meeting room
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1978
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Kenzi Europa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All buffet meals, snacks, and beverages included
  • 24-hour room service

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Soccer

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 3 and 12 years old

Entertainment
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Airport transfers
  • Gratuities

Spa

Kenzi Spa has 2 treatment rooms including rooms for couples. Services include body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

The Valentino - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine.

Moroccan - Overlooking the garden, this restaurant serves lunch and dinner.

Kenzi Europa’s small print

Also known as

  • Kenzi Europa Hotel Agadir
  • Kenzi Europa Hotel
  • Kenzi Europa Agadir
  • Kenzi Europa
  • Kenzi Europa Hotel Agadir
  • Kenzi Europa Hotel
  • Kenzi Europa Agadir
  • Kenzi Europa Hotel Agadir

Policies

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

The property affirms that it adheres to the SGS (3rd party expert - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.6 per person, per night

Optional extras

Safes in guestrooms can be used for EUR 2.5 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Kenzi Europa

  • Does Kenzi Europa offer free cancellation for a full refund?
    Yes, Kenzi Europa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Kenzi Europa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Kenzi Europa?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Kenzi Europa?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Kenzi Europa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Kenzi Europa?
    You can check in from 2:00 PM - midnight. Check-out time is 2:00 PM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Kenzi Europa?
    Yes, there are 2 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include English Pub (4-min walk), Le Jardin d'eau (5-min walk), and LE NIL (7-min walk).
  • Is there an onsite casino at Kenzi Europa?
    No, this hotel doesn't have a casino, but Shems Casino (7-min walk) and Casino Le Mirage (16-min walk) are both nearby.

Recent reviews

Good 7.8 From 166 reviews

Poor 2.0
This hotel has gone down the drain, my 5th visit here and will be the last! I cannot believe this hotel is still open. Upon check in we were given a room which was not even for guests, it may have been where the staff sleep. There was no balcony but a small window even when we paid for a balcony room. The room was dirty and had no amenities such as fridge, towels, bin or soap. We asked for a room change and the receptionists were adamant that they had no more rooms even swearing on god. We didn't take no for an answer so they somehow found a room when none was available. This room was a little bit better but was still on the ground floor with a balcony door that opens up to nothing. It was dirty with spiders and ants. There was also no fridge, bin or amenities in the bathroom. Also, the pillow was so thin and rock hard. Went back to reception but they said come back the next day for a new room. The next day we went back but they said still no room available as all the rooms have already been given away. We gave up and accepted the room but asked for a kettle, tea cups and a fridge. The cleaning lady did a really good job in the bathroom. The fridge arrived 8 hours after requesting and the cups are still not here after 3 phone calls to room service. I went to reception and they said that they cannot do anything about it passing me on to the restaurant who passed me on to the bar. The bar could only let me take the wine glasses up to the room. Please avoid this hotel!
gb3 night trip with friends
Fair 4.0
AVOID!
awful. Towels not washed properly and smelling. Smelly toilets and not cleaned properly with stained toilets. Very dirty pools and Not heated as advertised. Also not safe for children as pieces of glasses lying on the floor near pool and not cleaned.Only good thing is that it is close to the beach.
Mohammad, ie2 night family trip
Very good 8.0
Front staff need to be replaced
The stay was great except for the reception staff. They were not friendly and looked like they hate their job and would not be bothered. Every stay starts with a first impression and how reception staff make you feel welcome or not. Would not stay there for this reason.
us6 night trip
Exceptional 10.0
The staff was great and helpful. I would definitely recommend and plan on staying there again ❤️
us2 night romance trip
Good 6.0
We didn’t like the food, it was mediocre , the breakfast buffet has nothing special
Abdel, us2 night family trip
Exceptional 10.0
NAIK TRUST
Top hotel. Friendly clean & close to all attractions
Khalil, gb3 night business trip
Good 6.0
Room facilities were really bad, no kettle on the room, no shampoo or toilet roll we had to keep asking for it. Services at reception was poor. Otherwise pool and food was good.
gb7 night family trip
Exceptional 10.0
Excellent service. Great breakfast and ideal location
gb11 night romance trip
Exceptional 10.0
I liked everything about this hotel..location, clean, staff, food, room.
gb10 night trip
Very good 8.0
For me this is an 8 out of 10 hotel. For the price its a great hotel, we liked the room, the swimming pool and slides, breakfast - especially the very polite mint tea serving guy at breakfast and the location. Its very similar to a Spanish 4 star hotel which is comparable to 3 star properties elsewhere, lets be honest though, for £40 a night its a bargain!!! We really enjoyed out stay here and would stay again
Ross, gb4 night family trip

Kenzi Europa