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Holiday Inn Hamburg - Berliner Tor, an IHG Hotel

Hotel with restaurant, near Moenckebergstrasse

  • Free WiFi
From
A$112

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8.4.Very good.
  • Clean and modern hotel, with all essential amenities and only 10 away from the central…

    Oct. 13, 2020

  • Everything was great, only were two things we didn't found as we spected, when we arrived…

    Oct. 10, 2020

See all 105 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 316 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Hamm
  • Miniatur Wunderland - 39 min walk
  • Hamburg Dungeon - 39 min walk
  • Moenckebergstrasse - 23 min walk
  • Hamburg Wholesale Market - 33 min walk
  • Hamburg City Hall - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, Non Smoking
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Single Beds, Non Smoking

Location

  • In Hamm
  • Miniatur Wunderland - 39 min walk
  • Hamburg Dungeon - 39 min walk

What’s around

Landmarks

  • In Hamm
  • Miniatur Wunderland - 39 min walk
  • Hamburg Dungeon - 39 min walk
  • Moenckebergstrasse - 23 min walk
  • Hamburg Wholesale Market - 33 min walk
  • Hamburg City Hall - 34 min walk
  • Hamburg Cruise Center - 44 min walk
  • Museum of Arts and Crafts Hamburg - 20 min walk
  • Ohnsorg Theater - 24 min walk
  • Markthalle Hamburg - 24 min walk
  • Deichtorhallen - 26 min walk

Getting around

  • Hamburg Airport (HAM) - 24 min drive
  • Luebeck (LBC) - 41 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 24 min walk
  • Central S-Bahn - 25 min walk
  • Hasselbrook Station - 4 min drive
  • Berliner Tor Station - 8 min walk
  • Burgstrasse U-Bahn - 13 min walk
  • Hammerbrook S-Bahn - 13 min walk

At a glance

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service

Things to do

  • 24-hour fitness facilities

Working away

  • 24-hour business centre
  • Number of meeting rooms - 5
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2019
  • Lift

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerhead
  • Closed captioned TV
  • Raised toilet seat
  • Height-adjustable showerhead
  • Lever door handles

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Holiday Inn Hamburg Berliner Tor Hamburg
  • Hotel Holiday Inn Hamburg Berliner Tor Hamburg
  • Hamburg Holiday Inn Hamburg Berliner Tor Hotel
  • Holiday Inn Hamburg Berliner Tor Hotel
  • Holiday Inn Berliner Tor Hotel
  • Holiday Inn Berliner Tor
  • Hotel Holiday Inn Hamburg Berliner Tor
  • Hamburg Berliner Tor Hamburg
  • Hamburg Berliner Tor, An Ihg
  • Holiday Inn Hamburg Berliner Tor
  • Holiday Inn Hamburg - Berliner Tor, an IHG Hotel Hotel
  • Holiday Inn Hamburg - Berliner Tor, an IHG Hotel Hamburg
  • Holiday Inn Hamburg - Berliner Tor, an IHG Hotel Hotel Hamburg

Optional extras

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Covered self parking costs EUR 19 per night with in/out privileges

Rollaway beds are available for EUR 30 per day

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Hamburg - Berliner Tor, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 19 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 30 (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include Zeder (4-min walk), 4mosa (6-min walk), and Metropolis Park Hotel Restaurant (7-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
8.4.Very good.
  • 10.0.Exceptional

    Hamburg Stay

    Good stay, hotel was spot on and exactly what was required.

    3 night trip, Sep. 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    rand new hotel

    Brand new hotel

    Pim de Jager, 2 night family trip, Aug. 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Brand new hotel

    Brand new hotel with very good parking facilities. Airconditioning did not work ok. But that will probably be fixed soon as it was a problem in the whole building.

    Pim de Jager, 1 night family trip, Aug. 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Couple stay

    A nice hotel in a frame at location

    Guy, 1 night trip, Jun. 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    🇩🇪👍

    Great stay

    Paul, 4 night trip, Feb. 16, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Poorly handled fire alarm

    The hotel was modern, clean, and spacious and in a good condition. Our stay started off well and my overall review would be positive were it not for the fire alarm that went off in the middle of the night and the subsequent response from the hotel staff. The alarm went off at around 01:00. We evacuated into sub-zero temperatures with our 4 year old daughter. She was thoroughly traumatized by the event. We were then told that it was a false alarm, nothing more. Afterwards, she didn't want to return to the room because she didn't feel safe. After much coaxing we got her back into bed and back to sleep around 03:00. The next morning, when confronted, the front desk staff offered nothing. No explanation, no apology, no offers of a late check out or even a cup of coffee. The front desk staff did not even make eye contact. Poorly handled indeed. While the hotel is nice, I will not stay here again because of the staff.

    Daniel, 1 night family trip, Dec. 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Brand new hotel fpr good

    Brabd new hotel build spring 19. Ve good soundproofing. Sauna closed in november. Breakfast bit pricey 25 e.. Train station (S1 lines) about 10 minutes away.

    Jussi, 1 night trip with friends, Nov. 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Unterkunft war wie immer, sehr gut!

    Wie immer sehr gut

    Andreas, 2 night business trip, Feb. 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Dejligt sted

    Fint hotel, pænt værelse, og venligt personale. Området bar præg af at der var gang i en form for byfornyelse. De påstår at der er gode parkeringsforhold, og der er da også mange p pladser omkring, men der var også rigtig maaaange biler der skulle deles om dem..

    3 night trip, Oct. 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Alles prima!

    Ruhiges sauberes Hotel mit schönem Design

    Lisa, 1 night business trip, Sep. 27, 2020

    Verified Hotels.com guest review

See all 105 reviews