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All properties in Ella, Uva Province, Sri Lanka
1 room, 2 adults

Ella Mount Heaven Hotel

3-star3 stars
Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
15th Mile Post, Wellawaya Road, Ella, Uva Province, 90090, Sri Lanka

3-star resort with 2 restaurants, near Ella Rock
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Sri Lanka may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The location of the hotel and view from the balcony is excellent. This hotel should have…Nov. 16, 2019
  • The service and staff were beyond fantastic. Everyone was so helpful and caring.Oct. 19, 2019

Ella Mount Heaven Hotel

from A$136
  • Deluxe Quadruple Room, Multiple Beds, Mountain View
  • Superior Room, 1 King Bed, Mountain View
  • Deluxe Triple Room
  • Deluxe Double Room

What’s around Ella Mount Heaven Hotel

Landmarks

  • Ravana Falls - 28 min walk
  • Kinellan Tea Factory - 3.1 mi / 5 km
  • Ella Rock - 8.9 mi / 14.3 km
  • Nine Arches Bridge - 3.7 mi / 5.9 km
  • Little Adam's Peak - 3.7 mi / 6 km
  • Secret Waterfall - 4.4 mi / 7.1 km
  • Uva Halpewaththa Tea Factory - 6.2 mi / 10 km
  • Horton Plains National Park - 21.8 mi / 35.1 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 83.2 miles/133.9 km
  • Ella Railway Station - 13 min drive
  • Haputale Railway Station - 55 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 37 rooms

Arriving/leaving

  • Check-in time 11:30 AM-8:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Sri Lanka may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of indoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
Working away
  • One meeting room
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Lift
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Individually furnished
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Shower only
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Kitchen
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa.

The spa is open daily.

Ella Mount Heaven Hotel’s small print

Also known as

  • Mount Heaven Hotel
  • Ella Mount Heaven Hotel Resort Ella
  • Ella Mount Heaven
  • Mount Heaven
  • Resort Ella Mount Heaven Hotel Ella
  • Ella Ella Mount Heaven Hotel Resort
  • Resort Ella Mount Heaven Hotel
  • Ella Mount Heaven Hotel Ella
  • Ella Mount Heaven Hotel Ella
  • Ella Mount Heaven Hotel Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Day (25 December) Gala Dinner per adult: USD 12
  • Christmas Day (25 December) Gala Dinner per child: USD 8 (from 8 to 14 years old)
  • Resort fee: USD 0.0

Optional extras

Airport shuttle service is offered for an extra charge of USD 8000 per vehicle (one-way)

Airport shuttle for children between the ages of 4 and 12 costs USD 4000 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ella Mount Heaven Hotel

  • Does Ella Mount Heaven Hotel offer free cancellation for a full refund?
    Yes, Ella Mount Heaven Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Ella Mount Heaven Hotel?
    Yes, there's free valet parking.
  • Is there a pool at Ella Mount Heaven Hotel?
    Yes, there are 3 indoor pools and a children's pool.
  • Are pets allowed at Ella Mount Heaven Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ella Mount Heaven Hotel?
    You can check in from 11:30 AM - 8:00 PM. Check-out time is 11:00 AM.
  • Are there restaurants at or near Ella Mount Heaven Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Cafe Guru (2.3 mi), Curd Shop (2.4 mi), and 360° Ella (2.4 mi).
  • Is airport shuttle service offered by Ella Mount Heaven Hotel?
    Yes, an airport shuttle is available. The charge is USD 8000 per vehicle one-way.

Recent reviews

Good 7.2 From 5 reviews

Good 6.0
We have 3 rooms and we have wow out of the 2 rooms. One room was upgraded which we are thankful, but was too huge till it is kinda scary, there is a Swimming pool in the room. The other room has mountain insides the room, which we were alarmed too when we open the door, u see rocks insides the room. There is no internet connection in the room and the lobby internet was very weak too.
Angie Mui Gek, sg1 night trip with friends
Exceptional 10.0
What a stunning View! We loved staying here, it was pretty good. Staff very caring
Nina, de2 night romance trip
Very good 8.0
Mohamed azeer, jp1 night family trip

Ella Mount Heaven Hotel