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Sheraton Grand London Park Lane

Luxury hotel with restaurant, near Hyde Park

  • Free WiFi
From
A$722

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  • City View
  • Grand Suite, 1 Bedroom, Non Smoking - Bathroom
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1 / 68Hotel Bar
Piccadilly, London, W1J 7BX, England, United Kingdom
8.4.Very good.
  • Lovely hotel across from Green Park. Friendly staff, check in could have been better.…

    Aug. 19, 2019

  • Check-in delayed by 90 mins as the hotel's IT systems were down - not ideal after a 40…

    Jul. 9, 2019

See all 187 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Safe
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 305 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In London City Centre
  • Piccadilly - 1 min walk
  • Park Lane - 1 min walk
  • Hyde Park - 4 min walk
  • Green Park - 5 min walk
  • Hyde Park Corner - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Club Suite, 1 King Bed, Non Smoking (eco)
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking, Park View
  • Superior Room, 2 Single Beds, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking, Park View
  • Club Room, 1 Queen Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Suite, 1 King Bed, Non Smoking (Art Deco)
  • Grand Suite, 1 Bedroom, Non Smoking
  • Grand Suite, 1 Bedroom, Non Smoking, Park View

What’s around

Landmarks

  • In London City Centre
  • Piccadilly - 1 min walk
  • Park Lane - 1 min walk
  • Hyde Park - 4 min walk
  • Green Park - 5 min walk
  • Hyde Park Corner - 6 min walk
  • The Mall - 8 min walk
  • Buckingham Palace - 8 min walk
  • Berkeley Square - 9 min walk
  • Bond Street - 10 min walk
  • Shaftesbury Avenue - 11 min walk

Getting around

  • Heathrow Airport (LHR) - 26 min drive
  • London City Airport (LCY) - 24 min drive
  • Gatwick Airport (LGW) - 53 min drive
  • Luton Airport (LTN) - 43 min drive
  • London Victoria Station - 16 min walk
  • London (ZEP-Victoria Train Station) - 18 min walk
  • London Victoria Station - 22 min walk
  • Green Park Underground Station - 4 min walk
  • Hyde Park Corner Underground Station - 5 min walk
  • Knightsbridge Underground Station - 13 min walk
map
See on map
Piccadilly, London, W1J 7BX, England, United Kingdom

At a glance

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs only)
  • 1 per room (up to 40 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Business centre
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 1920
  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • German
  • Greek
  • Irish
  • Korean
  • Spanish
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mercante Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

The Palm Court Restaurant - Onsite restaurant. Open daily.

Smith & Whistle Bar - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 25 for adults and GBP 12.50 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 30.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs GBP 50 per day
  • Valet parking costs GBP 50.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

  • Park Lane Hotel London
  • Sheraton Hotel London
  • Sheraton Lane
  • London Sheraton
  • Park Lane Sheraton
  • Sheraton London Park Lane Hotel England
  • Sheraton Hotel London
  • Sheraton London Park Lane
  • Sheraton Grand London Park Lane Hotel
  • Sheraton Grand London Park Lane London
  • Sheraton Grand London Park Lane Hotel London
  • Park Lane Hotel
  • Park Lane London
  • Sheraton Lane Hotel
  • Sheraton London Park Lane
  • Sheraton Lane
  • London Sheraton
  • Park Lane Sheraton
  • Sheraton London Park Lane Hotel England

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sheraton Grand London Park Lane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 50 per day.
  • Yes, dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Mercante Restaurant. Nearby restaurants include Caffe In (3-min walk), The Little Square (3-min walk), and Kitty Fisher's (3-min walk).
  • Maintain your daily exercise routine at the gym.
8.4.Very good.
  • 8.0.Very good

    Great location. Only thing was could hear through the walls. Not very soundproof

    3 night trip, Feb. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Pet friendly hotel.

    We stayed with our dog. A great pet friendly hotel with all the staff loving the arrival of our dog. Very polite and friendly staff. Room on the small side but for the 2 of us and our cavapoochon dog was fine.

    Jason, 2 night trip, Sep. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely for family or alone

    Beautiful hotel, lovely staff. Great for kids. My little one was treated with so much love and the little teddy dog was highlight of his stay.

    Amrit Kaur, 1 night family trip, Jul. 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best thing that happened by far was meeting Galal the front desk Manager who was kind enough to upgrade me to a nicer room free-of-charge, and consistently checked in with me to make sure I had everything I need throughout my stay. Highly appreciate his professionalism and his dedication to customer satisfaction. I highly advise staying at this hotel and make sure to get in touch with Galal for any issues that need to be addressed. Top notch guy

    9 night trip, Jul. 29, 2021

    Verified Expedia guest review

  • 6.0.Good

    We got locked out our room for

    Finlay, 1 night trip, Dec. 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to be with the Coronavirus scare.

    Margaret, 1 night trip, Mar. 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful property, Centrally located, the word "Grand " does apply. Reception Staff, extremely pleasant, courteous and helpful, and as. a note - Loved the bedding / Incredibly comfortable.

    micheljaumin, 3 night romance trip, Jan. 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great!! Love the hotel and staff. Everyone was so helpful and accommodating. Will definitely stay again!

    6 night family trip, Dec. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the art deco style of the hotel, decorated perfect for Christmas and very clean.

    2 night romance trip, Dec. 21, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The toilet was running water continually during the night keeping me awake. I was unable to contact any department by telephone during the night to inform them. Reported it in the morning with very little response!

    1 night trip, Dec. 19, 2019

    Verified Expedia guest review

See all 187 reviews