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All properties in Victoria Falls, Matabeleland North, Zimbabwe
1 room, 2 adults

The Victoria Falls Hotel

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
1, Mallet Drive, Victoria Falls, Zimbabwe

Luxury hotel with 4 restaurants, near Victoria Falls National Park
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Lovely old world Hotel, Great helpful staff.Excellent location.Very nice wholesome…Sep. 15, 2019
  • Lovely hotel in a stunning location The Victoria Falls Hotel is one of the world's great…Jan. 25, 2019

The Victoria Falls Hotel

from A$722
  • Standard Room Double
  • Deluxe Double Room
  • Stables Signature Wing Double Room
  • Stables Signature Wing Twin Room
  • Honeymoon Suite
  • Deluxe Suite (King bed)
  • Deluxe Twin Room (Twin bed x 2)
  • Standard Twin Room
  • Royal Suite (King bed)
  • Executive Suite (King Bed)
  • Batoka Suite (King bed) View of Victora Falls

What’s around The Victoria Falls Hotel

Landmarks

  • Victoria Falls - 16 min walk
  • Victoria Falls National Park - 1 min walk
  • Devil's Pool - 25 min walk
  • Victoria Falls Bridge - 28 min walk
  • Zambezi National Park - 3.9 mi / 6.2 km
  • Mosi-oa-Tunya National Park - 4.1 mi / 6.6 km
  • Livingstone Reptile Park - 5.8 mi / 9.3 km
  • Railway Museum - 7.4 mi / 11.8 km

Getting around

  • Victoria Falls (VFA) - 22 min drive
  • Livingstone (LVI) - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 161 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Golfing nearby
  • Rafting nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1904
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

The spa is open daily.

Dining

Livingstone Room - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Jungle Junction - This restaurant specializes in African cuisine. Guests can enjoy drinks at the bar.

Stanley's Terrace - This restaurant specializes in international cuisine and serves light fare only.

Stanley's - Onsite bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Victoria Falls Hotel is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

The Victoria Falls Hotel’s small print

Also known as

  • Victoria Falls Hotel
  • Victoria Falls Hotel
  • The Victoria Falls Hotel Hotel
  • The Victoria Falls Hotel Victoria Falls
  • The Victoria Falls Hotel Hotel Victoria Falls

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 15 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Victoria Falls Hotel

  • Does The Victoria Falls Hotel offer free cancellation for a full refund?
    Yes, The Victoria Falls Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at The Victoria Falls Hotel?
    Sorry, there's no onsite parking at The Victoria Falls Hotel.
  • Is there a pool at The Victoria Falls Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Victoria Falls Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Victoria Falls Hotel?
    You can check in from 2 PM to midnight. Check-out time is 10 AM.
  • Are there restaurants at or near The Victoria Falls Hotel?
    Yes, there are 4 onsite restaurants.
  • Is airport shuttle service offered by The Victoria Falls Hotel?
    Yes, an airport shuttle is available. The charge is USD 15 per person one way.
  • What is there to do near The Victoria Falls Hotel?
    Recommended spots to visit include Victoria Falls National Park (1-min walk) and Victoria Falls (0.8 mi), along with Devil's Pool (1.3 mi) and Victoria Falls Bridge (1.4 mi).

Recent reviews

Fabulous 8.8 From 127 reviews

Exceptional 10.0
beautiful hotel. would stay again in a heartbeat. cannot be positive enough.
eloise, au2 night trip
Very good 8.0
IoM
mazing location. Hotel a little tired and could benefit from a clean up
Stephen, ie1 night trip
Exceptional 10.0
Wonderfull old colonial era hotel beautifully renovated , you feel your in an age of elegance
Timothy, us2 night trip with friends
Exceptional 10.0
Victoria Falls Stay - A 2nd Time
Iconic hotel in the Victorian style. Fabulous view of the mist from the falls. Great service. Great food. Close proximity to the falls.
Craig, us2 night family trip
Fair 4.0
Disappointed
Very disappointing, the path was closed and this was one of the reasons we choose to stay there. The receptionist was curt and unwelcoming, initially only wanting to give us one key because they were short. The public rooms are as expected but the accommodation - delux- was very shabby, the hallways shabby, carpet rough and the gym not practical. Tea and coffee makings in the room very basic. The ornamental pool had green algae all over the bottom and there were only 3 recliners on the lawns for you to sit and take in the view (seating available on the Terrace attached to the restaurant/tea area but usually occupied). Whilst expecting some reduction in wifi reception, we had no end of problems in our room and with the public computer. Breakfast was good and the setting amazing (although the trees now obscure the ‘river’ view promised from the room). With the exception of the receptionist, all staff were extremely friendly and polite, felt very safe in the grounds and the surrounding area. Less graffiti and litter in the town than the UK! In all, extremely over priced
gb2 night romance trip
Exceptional 10.0
Surely the best place in Vic Falls
Amazing stay in beautiful old colonial hotel overlooking Victoria Falls. Excellent staff. Hotel a little tired, but full of character.
William, gb1 night romance trip
Exceptional 10.0
Swaziland stop over
A great please to stop in Swaziland....central, clean, comfortable & friendly....
Jackie, gb4 night romance trip
Fair 4.0
Vicfalls Hotel. This Old Lady needs to be revived
The hotel is old. Rooms are small, bathrooms very small. Feels like a hospital rather than a 5 star hotel. The aircon switches on and off during the night.... needless to say, you can not have a goodnights peacefull sleep with that going on. Waited 45 min for ice that we ordered in the room. All in all this used to be a grand old lady in the hay days. Not my choice in these days and especially not at 6 star rates. Linen and bedding was great, but the bed is also creeking like an old oxwagon. Staff very friendly. Will I ever visit again.... NO
Veronique, za3 night family trip
Fair 4.0
Do your research
Guest services continuously gave us conflicting information whether it was about the time to leave for a potential activity or an airport transfer. Was also beyond shocked they didn’t have bandaids and suggested I walk with an open cut on my foot 15 minutes to a pharmacy that didn’t even have band aids. The food was okay but if you want the top of the line stay at the royal livingstone in Zambia.
Christopher, us3 night romance trip
Very good 8.0
Very friendly and service-minded staff in the retaurants, concierge and household cleaning. Dissapointed in the customer service upon arrival, but happy with the support the day after. Overall, good quality of food and quality of the bed and really beautiful building, interior of communal rooms and surroundings, but bathrooms need renovation and price/quality is not competitive versus new hotels
Marleen, za1 night trip

The Victoria Falls Hotel

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