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Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

5 stars5 stars
11 Jalan Sultan IsmailKuala Lumpur50250Malaysia, (02) 8228 1927
Loved by guests
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
710See all 710 Hotels.com reviews
From 6,869 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

Hotel Info: (02) 8228 1927

from A$163
  • Premier Twin Room
  • Executive Twin Room
  • Executive Room, 1 King Bed
  • Horizon Executive, Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Executive Suite
  • Premier Selection Suite
  • Deluxe King
  • Horizon Executive, Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station pickup *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *

Also known as

  • Hotel Kuala Lumpur Shangri-La
  • Shangri La Kuala Lumpur
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
  • Kuala Lumpur Shangri-La
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Hotel Kuala Lumpur Shangri-La
  • Shangri La Kuala Lumpur
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
  • Kuala Lumpur Shangri-La
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

Landmarks

  • In Golden Triangle
  • Petronas Twin Towers (0.5 mi / 0.8 km)
  • Merdeka Square (1.3 mi / 2 km)
  • Petaling Street (1.3 mi / 2.1 km)
  • Suria KLCC Shopping Centre (0.8 mi / 1.2 km)
  • Kuala Lumpur Tower (0.8 mi / 1.2 km)

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) 27-min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 49-min drive
  • Kuala Lumpur Masjid Jamek Station 22-min walk
  • Kuala Lumpur Sultan Ismail Station 22-min walk
  • Kuala Lumpur Pasar Seni Station 29-min walk
  • Free self parking
  • Bukit Nanas Station 6-min walk
  • Dang Wangi Station 7-min walk
  • Raja Chulan Station 8-min walk
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Outstanding 4.6 /5 from 710 reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Top quality in Kuala Lumpur
It was the last leg of our visit to Malaysia. We had a peaceful 2 nights stop-over in Kuala Lumpur. The Shangri-La hotel complimented our experience with their quality comfort. They offered us as a nice upgrade for a reasonable price. Our departure flight was at 8pm. The hotel offered us a late check-out till 6pm which was excellent. The hotel is located at a walking distance to the Petronas Towers, the iconic buildings that we visited. Although the view of the whole towers was blocked by other buildings, we could see part of them from our room window. All of the hotel staff greeted us with their lovely smiles, so welcoming, so warm. It reflects on the guests comfort. While having a quick bite at the bar/restaurant in the first floor, they played the 80s songs on the screen. I personally enjoyed every single one of them. Those were the days!
2 night family trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Excellent hotel
Lovely staff. Great breakfast
2 night romance trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Christmas at Shangri la :)
The customer service at Shangri La is exceptional. It is a lovely place to stay and even with so many guests they manage to remember your names. Everyone is polite and friendly, and more so efficient - which was highly appreciated. Their accommodation for my father who cannot lie straight on a bed was very sweet, and loved the chocolates and cookies we got daily :)
2 night family trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Excellent4.0 / 5
Stylish
Very pleasant stay. Room lovely and good size. Room service prompt and lifts very quick. Very comfortable bar and lobby area. Spa facilities very good, all working sauna, steam and spa. Only downside was the old swimming pool. Quite dated and smallish. Overall, stylish hotel and would stay again.
2 night trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Staff were very attentive and always pleasant. Fantastic variety available for breakfast.
7 night family trip

See all reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

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