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Andaz Maui at Wailea Resort - a concept by Hyatt

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5 outdoor pools, pool cabanas (surcharge), pool umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
5 outdoor pools, pool cabanas (surcharge), pool umbrellas
5 outdoor pools, pool cabanas (surcharge), pool umbrellas
5 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of Andaz Maui at Wailea Resort - a concept by Hyatt

Andaz Maui at Wailea Resort - a concept by Hyatt

4.5-star property
Kihei beachfront resort with 4 restaurants, spa

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
3550 Wailea Alanui Dr, Kihei, HI, 96753

Room options

About this area

What's nearby

  • In Wailea
  • Wailea Beach - 5 min drive

Getting around

  • Kahului, HI (OGG) - 28 min drive
  • Kapalua, HI (JHM-West Maui) - 55 min drive
  • Hana, HI (HNM) - 142 min drive

Restaurants

  • Ka'ana Kitchen - 3 min walk
  • Tommy Bahama's Tropical Cafe - 12 min walk
  • Matteo's Osteria - 15 min walk
  • Bistro Molokini - 16 min walk
  • Cafe Kula - 16 min walk

About this property

Andaz Maui at Wailea Resort - a concept by Hyatt

At Andaz Maui at Wailea Resort - a concept by Hyatt, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll have access to on-site kayaking. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Morimoto Maui, one of 4 restaurants, serves fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 poolside bars, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the WiFi and location.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 300 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 49 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 48.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (4560 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 36 holes of golf
  • 5 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Awili Spa and Salon Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Morimoto Maui – Overlooking the ocean, this restaurant specialises in fusion cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Ka'ana Kitchen – This restaurant serves breakfast and dinner.
Bumbye Beach Bar – This poolside restaurant only serves lunch. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 58.71 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach loungers
    • Beach towels
    • Health club access
    • Fitness centre access
    • Fitness/yoga classes
    • In-room coffee
    • Laundry facilities

Optional extras

  • Breakfast costs between USD 18 and USD 49 for adults, and USD 18 and USD 24.50 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Valet parking costs USD 48.00 per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Andaz
Andaz Hotel
Andaz Hotel Maui Wailea
Andaz Maui Wailea
Andaz Maui Wailea Resort concept Hyatt
Andaz Maui Resort concept Hyatt
Andaz Maui Wailea concept Hyatt
Andaz Maui concept Hyatt
Andaz Maui at Wailea Resort a concept by Hyatt
Andaz Maui at Wailea a Hyatt Hotel
Andaz Maui at Wailea Resort - a concept by Hyatt Kihei
Andaz Maui at Wailea Resort - a concept by Hyatt Resort
Andaz Maui at Wailea Resort - a concept by Hyatt Resort Kihei

Frequently asked questions

Does Andaz Maui at Wailea Resort - a concept by Hyatt offer free cancellation for a full refund?
Yes, Andaz Maui at Wailea Resort - a concept by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Andaz Maui at Wailea Resort - a concept by Hyatt?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Andaz Maui at Wailea Resort - a concept by Hyatt?
Yes, there are 5 outdoor pools.
Are pets allowed at Andaz Maui at Wailea Resort - a concept by Hyatt?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 49 lb per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Andaz Maui at Wailea Resort - a concept by Hyatt?
Yes. Valet parking costs USD 48.00 per day.
What are the check-in and check-out times at Andaz Maui at Wailea Resort - a concept by Hyatt?
You can check in starting at 4 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Andaz Maui at Wailea Resort - a concept by Hyatt and nearby?
Have fun with on-site activities such as kayaking and rowing. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. Andaz Maui at Wailea Resort - a concept by Hyatt also has 2 poolside bars, 2 bars and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Andaz Maui at Wailea Resort - a concept by Hyatt?
Yes, there are 4 on-site restaurants, featuring al fresco dining, fusion cuisine and ocean views. Nearby restaurants include Ka'ana Kitchen (3-min walk), Tommy Bahama's Tropical Cafe (12-min walk) and Matteo's Osteria (15-min walk).
What's the area around Andaz Maui at Wailea Resort - a concept by Hyatt like?
Andaz Maui at Wailea Resort - a concept by Hyatt is located on the waterfront in Wailea, a short 5-minute walk from Shops at Wailea and 17 minutes' walk from Keawakapu Beach. Travellers say that the resort is in a great location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

2/10 Poor

The Andaz Maui hotel is way overrated! A very slim bath and skinny closet! Terrible room service, and the thinnest toilette paper on the planet: one wipe requires 3ft of paper! Only a few umbrellas on all 3 pools! The beach is terrible!
Henry, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristin, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Sub par
Initially given a room with an aweful layout with a view of the dumpsters. We were woken up at 3:30am by a rooster and then shortly after the loud noise of the trash being collected by waste management. It made it impossible to sleep the first night. I went to the front desk to request to be moved to a different room due to the rooster and was told the only availability would be an upgrade which they had charged me over an additional $200/n. They said the rooster comes frequently and they can’t control it. The food at the pool Area was mediocre at best and the service was non existent. They were completely understaffed for the thanksgiving week. If we wanted drinks or to order food , we literally had to chase down staff. The resort didn’t appear to be packed at all. It looked like they hired homeless people to work the beach. We were bought dirty towels and when we brought it up to the attendant, he said they arent dirty they are just stained. They thought it was acceptable to give out stained towels at a 5 star resort. We ended up booking a room at the grand wailea the last 2 days of our trip just to get better service at the pool and it was significantly better there.
Kinill, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderfully relaxing stay here. The facilities were beautiful and well maintained, the food was delicious, and staff members were kind and attentive. It felt like a big splurge even just for our two night stay, but was fully worth it.
Emily, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love this resort! Def going to come back if we visit again.
Yuna, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed staying here on our honeymoon (5 nights). Super modern and new, with lots of natural elements. Great ocean view suits with two balconies. Friendly and fast responding staff, yummy food and great entertainment. Loved the spa for two, excellent amenities and therapists. Loved the water activities offered by the property! Will definitely come back!
Karina, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome resort
PAUL F, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful expansive property with lots of amenities to enjoy. Friendly and helpful staff. Rooms were clean. Would love to stay here again.
Christine, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I cant wait until i return
Michelle, 7-night trip
Verified Expedia guest review