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Holiday Inn London Kensington, London

4 stars4 stars
Wrights LaneKensington, LondonEnglandW8 5SPUnited Kingdom, (02) 8228 1927
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Value for money
Value for money could be better
WiFi
WiFi system needs upgrading
1885See all 1,885 Hotels.com reviews
From 4,023 reviewsTripAdvisor Traveller Rating

Holiday Inn London Kensington, London

Hotel Info: (02) 8228 1927

from A$206
  • Non-Smoking
  • Non-Smoking
  • Executive Suite, Non Smoking
  • Executive Room, Non Smoking
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Standard Room
  • Executive Room (Club)
  • Superior Room
  • Executive Double Room
  • Superior Twin Room
  • Executive Room, 2 Single Beds, Non Smoking
  • Superior Double Room
  • Superior Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Twin Room
  • Standard Double Room
  • Standard Single Room
  • Non-Smoking
  • Non-Smoking
  • Room, 2 Single Beds, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 706 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Close Hotel
  • The Kensington Close Hotel Spa
  • Kensington Close
  • Kensington Close Hotel
  • Holiday Inn London Kensington Hotel
  • London Holiday Inn
  • The Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Facility access costs GBP 10 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for GBP 20.0 per night

Full breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 10.00 for children (approximately)

Cribs/Infant beds are available for GBP 20.0 per night

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 12
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1960
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Starbucks - This coffee shop serves light fare only.

Holiday Inn London Kensington, London’s small print

Also known as

  • Close Hotel
  • The Kensington Close Hotel Spa
  • Kensington Close
  • Kensington Close Hotel
  • Holiday Inn London Kensington Hotel
  • London Holiday Inn
  • The Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Facility access costs GBP 10 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for GBP 20.0 per night

Full breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 10.00 for children (approximately)

Cribs/Infant beds are available for GBP 20.0 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 1885 reviews

Holiday Inn London Kensington, London
Good3.0 / 5
Good for a night but no longer
Actually, I booked this hotel in error, I was suppose to book the Forum, but anyway, here I was. Hotel was quite large, which is what I like, with plenty of room in the lobby to sit and have a Starbucks. The rooms were very small, luckily I was on my own as it was way to small for 2. No fridges in the rooms. No place to put your clothes so that needed to stay in my luggage as I could only hang a limited number of items but no drawers for the other things. No bench space for stuff, not even in the bathroom. The so called desk was a bit of wood on wheels, so do my university assignment was difficult. No clothes hanger for my washed items. The toiletries they supplied stank like old cigars which made the whole room smell. That said, the room was kept clean and tidy and was very quiet. I was on the top floor, great, no, not so great because 50% of the lifts were out of action. The buffet breakfast was very nice, but they don't have an omelette station like the other Holiday Inns in the area have. The hotel has a pool... but it costs 10 pounds to use it, but if you want a relaxing swim after work think again, they have children swimming lessons until 7pm. Included in the overpriced pool fee is the use of the spa and sauna, just one catch, the spa doesn't work either!! What a joke. So I stayed at the hotel for a week and couldn't have a quick dip unless it was before work or after dinner. Ridiculous!! Basically, I would only recommend the stay for one night only.
6 night business trip
Holiday Inn London Kensington, London
Excellent4.0 / 5
Fairly basic for the cost- as to be expected in Kensington. But clean comfortable room with modern bathroom. Very helpful and friendly staff.
1 night trip
Holiday Inn London Kensington, London
Excellent4.0 / 5
Reliable hotel with all mod cons
The stay was fine. The hotel was fine. Unfortunately, it was not within walking distance of my favourite haunts or any major British architectural or cultural icons... But I knew where I had elected to stay when I put safety first.
3 night trip
Holiday Inn London Kensington, London
Excellent4.0 / 5
Bathroom very small and dangerous especially access to shower. One slip could be fatal.Shower was not high enough for comfort. No free wifi not good.
9 night romance trip
Holiday Inn London Kensington, London
Excellent4.0 / 5
Central location
This is a very nice hotel and the staff are generally good, unfortunately we had a bad experience with the cleaning staff who invaded our room while my husband was coming out of the shower. Aussies need to be aware that the rooms are VERY small. We had to take turns dressing and opening our luggage. The room is made for only small bags. In the bathroom my shoulders touched the shower glass panel and the wall. However through out Europe the rooms are small in the major cities.The hotel is very close to the tube and it is easy to get to all the major attractions from here.
4 night romance trip

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Holiday Inn London Kensington, London

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