Holiday Inn London - Kensington High St., an IHG Hotel, London

See all properties

In-room safe, iron/ironing board, rollaway beds, free WiFi

Overview
Rooms
Location
Amenities
Policies

4-star hotel with spa, near Kensington Palace

7.4/10 Good

1,124 verified Hotels.com guest reviews

Popular amenities

Parking available

Pool

Free WiFi

Gym

Non-smoking

Air conditioning

Price available on 19/2/2023

Wrights Lane, Kensington, London, England, W8 5SP

Room options

About this area

What's nearby

In London City Centre
Hyde Park - 20 min walk
Natural History Museum - 21 min walk
Westfield London Shopping Centre - 31 min walk
Oxford Street - 39 min walk
Marble Arch - 40 min walk
Royal Albert Hall - 7 min drive
Harrods - 4 min drive
Thames River - 4 min drive
Madame Tussauds Wax Museum - 9 min drive
Buckingham Palace - 15 min drive

Getting around

Heathrow Airport (LHR) - 29 min drive
London (LTN-Luton) - 44 min drive
London (LCY-London City) - 53 min drive
Gatwick Airport (LGW) - 80 min drive
West Brompton Underground Station - 19 min walk
Kensington (Olympia) Station - 20 min walk
Kensington (Olympia) Underground Station - 21 min walk
High Street Kensington Station - 4 min walk
Earl's Court Station - 12 min walk
Gloucester Road Underground Station - 15 min walk

Restaurants

The Abingdon - 4 min walk
The Ivy - 4 min walk
Sopranos - 5 min walk
Sadaf - 5 min walk
Balans Soho Society - 5 min walk

About this property

Holiday Inn London - Kensington High St., an IHG Hotel

Holiday Inn London - Kensington High St., an IHG Hotel puts you within a 10-minute drive of Hyde Park and Natural History Museum. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and international cuisine is served at Boulevard Restaurant, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this upmarket hotel. Fellow travellers like that it's only a short walk to public transportation: High Street Kensington Station is 4 minutes away and Earl's Court Station is 12 minutes.

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

At a glance

Hotel size

706 rooms
Arranged over 8 floors

Arriving/Leaving

Check-in time from 3 PM until midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (GBP 45 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)

Travelling with children

Children stay for free (see details)

What to do

Fitness classes

Working away

Business centre
Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

Built in 1960
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Step-free path to entrance

Languages

Czech
English
French
Hungarian
Italian
Lithuanian
Polish
Russian
Spanish

Room amenities

Be entertained

Flat-screen television
Satellite TV channels

Home comfort

Air conditioning
Electric kettle
Iron/ironing board

Sleep well

Pillow menu
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels

Stay connected

Free WiFi
Phone

Food and drink

Free tea bags/instant coffee

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Imagine has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Boulevard Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Starbucks – This coffee shop only serves light fare. Open daily.

Fees & policies

Refundable deposits

Deposit: GBP 50.00 per accommodation, per night

Optional extras

Full breakfast is offered for an extra charge of approximately GBP 17.95 per person
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for GBP 20.0 per night
Guests must contact this property in advance to reserve rollaway/extra beds

Parking

Self-parking costs GBP 45 per day
Parking height restrictions apply

Pool, spa, & gym (if applicable)

The fitness facility is accessible for GBP 5.00 per person, per day
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Noise-free guestrooms cannot be guaranteed.Only registered guests are allowed in the guestrooms. Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.This property accepts credit cards and debit cards. Cash is not accepted.

Access to all recreational facilities is subject to a surcharge.

Also known as

Close Hotel

Kensington Close

Kensington Close Hotel

Holiday Inn London Kensington Hotel

Holiday Inn London Kensington High St. Hotel

Holiday Inn High St. Hotel

Holiday Inn London Kensington High St.

London Holiday Inn

Holiday Inn London Kensington High St.

Holiday Inn London Kensington High St. an IHG Hotel

Holiday Inn London - Kensington High St., an IHG Hotel Hotel

Holiday Inn London - Kensington High St., an IHG Hotel London

Frequently asked questions

Does Holiday Inn London - Kensington High St., an IHG Hotel offer free cancellation for a full refund?

Yes, Holiday Inn London - Kensington High St., an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Holiday Inn London - Kensington High St., an IHG Hotel?

As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St., an IHG Hotel on 19 Feb 2023 start from AU$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Holiday Inn London - Kensington High St., an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Holiday Inn London - Kensington High St., an IHG Hotel?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn London - Kensington High St., an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn London - Kensington High St., an IHG Hotel?

Yes. Self-parking costs GBP 45 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Holiday Inn London - Kensington High St., an IHG Hotel?

You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Holiday Inn London - Kensington High St., an IHG Hotel and nearby?

On-site recreation at Holiday Inn London - Kensington High St., an IHG Hotel includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Holiday Inn London - Kensington High St., an IHG Hotel also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Holiday Inn London - Kensington High St., an IHG Hotel?

Yes, Boulevard Restaurant offers international cuisine. Nearby restaurants include The Abingdon (4-min walk), The Ivy (4-min walk) and Sopranos (5-min walk).

What's the area around Holiday Inn London - Kensington High St., an IHG Hotel like?

Holiday Inn London - Kensington High St., an IHG Hotel is in London City Centre, a short 4-minute walk from High Street Kensington Station and 20 minutes' walk from Hyde Park. Travellers say that the local area is good for shopping and very quiet.

7.4

Good

8.1/10

Cleanliness

7.6/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Good

5 Feb 2023

The gentleman at the check in counter was absolutely lovely and really helpful unlike the First Lady we dealt with. Cleaner was particularly rude when we was leaving due to a disability we had to get medication and bits ready we was only five minutes over the check out time and the way she spoke to us was unacceptable. Standards of the room was ok there was a leak it the disabled wash basin underneath, flies in the light shade, stain on the carpet by the bathroom. The stay was good just little details that could of made it better